Gemini training for employees often starts with a license assignment and a launch email. Your company already works in Gmail, Docs, Sheets and Meet, so Gemini shows up right where people spend their day. That placement helps adoption. It also means most employees meet Gemini in the middle of a busy afternoon, with nobody beside them to show what a good result looks like for their job.
This post lays out a practice plan for L&D and IT leads running a Gemini rollout in Google Workspace. The plan has four steps: pick role-based tasks, teach the basics in one short structured session, let employees do real work in Gemini with an AI ride-along coach beside them, and score the result on a rubric. It also shows how Yoodli supports each step. Every Gemini feature named here comes from Google’s own documentation, so you can match the plan to what your users actually have.
Why Gemini Training for Employees Works Best as Practice
Gemini sits inside tools people already know, so most employees find the interface easy and the prompt hard. Google’s Prompting guide 101 for Google Workspace with Gemini says that, based on what Google has learned from its users, “the most fruitful prompts average around 21 words with relevant context, yet the prompts people try are usually less than nine words.” Short prompts produce thin drafts and generic summaries, and employees who see a few of those decide Gemini can’t help with their work.
A recorded demo can show what Help me write does in Gmail. An account manager still has to learn how much context to give Gemini about a messy customer thread before the draft is worth sending. That skill forms when people write a prompt for their own task, read an average result, and fix the instruction until the output is right. It takes repetition on real work, and it takes someone to ask when the result looks off.
The practice-first approach that works for any software training for employees applies here too. Gemini adds one twist. Its output changes with every prompt, so there’s no single click path to memorize. Employees need judgment about what to ask and what to check, and judgment comes from doing the task. Yoodli’s AI tool training is built around that idea: teach the workflow, have people practice it in the real tool, and check whether they can do it.
Check What Your Employees Can Access Before You Train
Training lands better when it matches the Gemini each employee actually sees. Workspace admins control the Gemini app at gemini.google.com from the Admin console. Google’s admin article on turning access to gemini.google.com on or off explains that access can be changed for an organizational unit or for a group of users. The same article says the setting “has no effect on other AI features in Google Workspace services,” so Gemini in Gmail, Docs and Sheets depends on your edition and other settings.
Gems need their own check. Google describes Gems as “custom AI experts that can help you complete specific goals, tasks, and workflows based on your input.” Its Workspace Updates post on Gems in the side panel says Gems now appear in the side panel of Docs, Slides, Sheets, Drive and Gmail, and that there are no admin controls for Gems or Gemini in the side panel of supported apps. Before you build a single session, confirm what your pilot group can open:
The Gemini app is turned on for the pilot group’s organizational unit or group.
The Gemini side panel works in Gmail, Docs and Sheets for those users.
Take notes for me is available in Meet, since the meeting organizer needs an eligible Workspace edition.
Gems show up in the Gemini app and in the side panel of the apps your tasks use.
A quick check here saves a lot of frustration later, because nobody gets assigned a task in a feature they can’t reach.
Step 1: Pick Role-Based Gemini Tasks
Gemini training for employees sticks when the practice tasks come from each team’s real week. Ask every function in the pilot for five to ten tasks they repeat, then keep the ones where Gemini already has a documented feature that fits. Google’s Learning Center page on using Google Workspace with Gemini lists features app by app, including Help me write and email thread summaries in Gmail, Match writing style in Docs, the AI function in Sheets, and Analyze PDFs in Drive. In Meet, Take notes for me saves meeting notes to a Google Doc with a summary, decisions, action items and details.
Here’s a starting set of tasks by role. Each one uses a Gemini feature from Google’s documentation and has a rubric you can score.
Role
Task in Gemini
What the rubric checks
Account manager
Summarize a long customer email thread in Gmail, then use Help me write to draft a reply that answers every open question
The prompt names the open questions and the outcome the reply needs, and the learner edits the draft before sending
Project manager
Turn the notes from Take notes for me in Meet into a leadership status update in Docs
Each action item has an owner and a date, and the learner checks the update against what the meeting decided
Finance or operations analyst
Use the AI function in Sheets to categorize a column of free-text vendor notes
The prompt defines the categories, and the learner spot-checks a sample of rows before using the results
HR or people team
Draft a benefits enrollment reminder in Docs with Match writing style, based on last year’s announcement
The prompt names the audience and tone, and every date and policy detail matches the source document
Marketing
Build a custom Gem with the brand guidelines, then use it from the Docs side panel to draft a campaign brief
The Gem’s instructions cover persona, audience and format, and the brief follows the guidelines
Support lead
Use Analyze PDFs in Drive on a product manual to draft a help article for a common question
The draft matches the manual, and the learner flags anything the manual doesn’t cover
Each task uses the team’s own material: a real customer thread with sensitive details removed, a real meeting, a real spreadsheet. An employee who practices on their own work can repeat the result the next morning. For a first wave, pick the two tasks per team that save the most time and add the rest once people are comfortable.
Step 2: Teach the Basics in One Short, Structured Session
Before anyone works alone, give them one guided session. Cover where Gemini appears in each app the team uses, how to open the side panel, and how to structure a prompt. Google’s prompting guide breaks a good prompt into four areas: persona, task, context and format. An analyst who writes “You are a finance analyst. Sort these vendor notes into travel, software, facilities and other, and return one category per row” gets a more usable column than one who types “categorize this.”
Yoodli’s AI Tutor runs this part. It walks each learner through the workflow step by step and answers questions in the moment. Then it flips the session, so the learner explains the process back and gets scored on whether they understood it. Yoodli builds the session from your own documentation, such as your Gemini rollout guide, an internal wiki or an approved prompt library. Our post on how to train your team to use Claude at work shows a full Tutor session for another AI tool, and the same structure carries over to Gemini.
You don’t need to start from a blank page. Yoodli’s expanded template library includes a Custom Assessment template for any tool or platform without its own template, which fits a Gemini program well. Keep this session short. Its job is to give people enough of a mental model to start, because the real learning happens in the next step.
Step 3: Put an AI Ride-Along Coach Beside Employees in Gemini
After the structured session, employees need time in Gemini on real work with help close by. In a ride-along roleplay, the employee shares their screen and does the actual task in Gmail, Docs, Sheets or the Gemini app while an AI coach sits alongside them. The coach sees what they type and what Gemini returns. It helps when the employee asks a specific question, and it never appears as a character in the work.
Here’s how that plays out for a project manager. She opens the notes that Take notes for me saved from Tuesday’s planning meeting and asks Gemini in Docs to turn them into a status update for leadership. The draft lists every action item but leaves out the owners. She asks the coach why. The coach points out that her prompt never said who would read the update or that owners matter to that audience, and it suggests she add both. Her second prompt produces a draft she can send after a quick check against the notes.
Admins build ride-alongs in the Roleplay Builder, and the Tutor template is the recommended starting point. You describe the setup in plain language, including the employee’s role, the Gemini task and what the coach should know, and the builder drafts it. Yoodli’s guide to building a ride-along roleplay covers the details, including the instruction that keeps the coach focused on the learner’s questions. Ride-alongs are part of Yoodli Roleplays, so they sit next to the rest of your practice content.
This setup gives your Gemini champions, trainers and IT team more reach. They can’t sit beside every employee for every task, and the coach can. That frees them to spend their time on the harder questions and on the teams that need extra support.
Step 4: Score the Result on a Rubric
A rubric shows whether each employee can do the task in Gemini, which a completion record can’t tell you. In Yoodli, admins score each session against two to four goals, so keep the goals specific to the task. For the account manager’s Gmail task, the goals might look like this:
The prompt names the customer’s open questions and the outcome the reply needs.
The learner checks the Gemini summary against the thread before drafting.
The final reply proposes one clear next step and keeps the account manager’s own voice.
Scores roll up to manager dashboards with playback, transcripts and score trends. You can see which teams are comfortable with Gemini and which tasks need another session. Yoodli Measure tracks that progress by learner, team and program against your rubrics, which gives IT and L&D a clearer read on the rollout than seat activity alone.
Rubric results also improve the training. If most of a team misses the same goal, the task or the structured session needs a fix, and you can see exactly where in the playback.
Roll Out Gemini Training in Waves
Run Gemini training for employees in waves, starting with a pilot group from two or three functions that have clear, repeatable tasks. Put the Tutor session and the ride-alongs into a Yoodli Program so they run in order and you can track completion across the group. After the pilot, review the rubric scores and the questions people asked the coach. Those questions show you what the structured session missed, and they often point to the next task worth adding.
Google keeps adding Gemini features to Workspace, so your training has to keep up. When Yoodli is connected to your source of truth, only the modules a change touches are refreshed, and admins approve each update before it goes live. A new Gemini feature then means a small update to one module, and the rest of the program stays as it is.
Managers keep the habit going after launch. Ask them to bring one Gemini task into each one-on-one and to share prompts that worked on their own team. Our guide to training reinforcement strategies covers more ways to keep new skills in use after the first few weeks.
How Google Cloud Runs Enablement on Yoodli
Google, the company that builds Gemini, already uses Yoodli for its own enablement. Google Cloud certified 15,000+ employees on a new go-to-market pitch with Yoodli. Google’s GBOedu Commercial Enablement team won seven Brandon Hall awards for a program that pairs Yoodli AI roleplays with human coaching. Those programs cover pitch certification, onboarding and leadership development. They run on the same pieces this Gemini plan uses: structured teaching, practice on real tasks, and scoring against a clear standard.
Frequently Asked Questions
How do you train employees to use Gemini?
Train employees on Gemini by having them practice real tasks from their own job inside Gmail, Docs, Sheets and Meet. Start with a short guided session on where Gemini appears and how to structure a prompt. Then let each person do the task with an AI coach available for questions, and score the result against a simple rubric.
What makes a good Gemini prompt?
A good Gemini prompt covers the four areas in Google’s Prompting guide 101: persona, task, context and format. Tell Gemini who you are, what you need, what background to use and how the output should look. Google’s guide says the most fruitful prompts average around 21 words with relevant context, so most employees need to write longer prompts than they do now.
Can admins control who uses Gemini in Google Workspace?
Yes, admins can turn the Gemini app on or off in the Google Admin console for the whole organization, an organizational unit or a group. That setting does not change other AI features inside Workspace apps like Gmail and Docs. Google also says there are no admin controls for Gems or Gemini in the side panel of supported apps.
What should Gemini training for employees include?
Gemini training for employees should include role-based tasks, one short structured session on the basics, hands-on practice in Gemini with help close by, and a rubric to score the work. Tasks should come from each team’s real week, such as summarizing a customer thread in Gmail or categorizing vendor notes with the AI function in Sheets.
If your company is planning a Gemini rollout, talk to the Yoodli team about building role-based Gemini practice with an AI ride-along coach for your pilot group.
The best AI roleplay software gives every sales rep a realistic buyer to practice against and scores each conversation on your methodology. The broadest platforms also generate the training content, run certifications, and coach reps on recorded customer calls. That shows enablement who is ready before a live deal is on the line. In August 2026, Gartner published its first Market Overview for B2B Sales AI Role-Play Applications, and the number of vendors has grown quickly since.
The stakes are high: RepVue’s Q2 2026 Cloud Sales Index put average quota attainment below 43% across roughly 59,000 sellers at 252 cloud companies. Practice only helps if it changes what reps do on live calls, so the platform has to fit how your team actually sells.
This guide compares eight options, from end-to-end platforms that cover training content, certification, and coaching to point solutions and building your own on Claude. For each one, we cover who it is built for, its top features, and the pros and cons reviewers raise most often. We start with Yoodli, our own platform, which has more than 1 million users and runs more than 3 million minutes of AI roleplay every day.
A note on how we built this list: the tools are not ranked. Yoodli comes first because it is our platform. Capabilities come from each vendor’s public product pages and help centers. Review themes come from G2’s AI Sales Roleplay Tools category and product pages as of October 2026. Software changes quickly, so some limitations noted here may already be addressed.
The Best AI Roleplay Software at a Glance
Tool
Platform type
Built for
Strengths
Watch-outs
Yoodli
End-to-end platform for content generation, AI roleplays, certification, coaching, and measurement
Sales, partner, support, L&D, and leadership teams
Customization to any methodology, AI-generated programs and certifications, an AI that teaches and then plays the buyer, and embedding in your LMS, Salesforce, and CMS
Can be more platform than a small team needs.
Outdoo
Revenue intelligence platform with roleplay
Sales and customer success teams
Call recording and roleplay from one vendor
Short published customer list, and reviewers cite inconsistent scoring
Build it yourself on Claude
General-purpose AI model
Teams with engineering time
Fast to start a pilot
Scoring, tracking, LMS delivery, and security are yours to build
Second Nature
Point solution for AI roleplay delivered through the LMS
Sales and service teams
Avatar video practice and LMS delivery
Reviewers cite AI misreading questions and language limits
Hyperbound
Point solution for sales roleplay and call scoring
SDR and AE teams
High-volume cold-call practice
Sales-only point solution, and reviewers cite AI response lag and less realistic bot calls
Mindtickle
All-in-one revenue enablement suite
Revenue teams consolidating on one suite
Training, coaching, and readiness in one suite
Reviewers cite slow loading and limited LMS integration
Avarra
Point solution for avatar roleplay on Zoom
Sales teams
Realistic 3D avatars
Newer vendor with few public reviews and no documented LMS delivery
Gong
Conversation intelligence with a roleplay feature
Revenue teams that record calls in Gong
Practice built from your recorded calls
Requires Gong as your recorder, and reviewers cite recording issues and cost
AI Roleplay Software Feature Comparison
The table covers the capabilities enterprise buyers ask about most. A check means the vendor documents the capability on its public product pages or help center. Partial means it documents part of the capability. A blank cell means we could not find it there as of October 2026. DIY means a team would build it on Claude.
Capability
Yoodli
Outdoo
Claude (DIY)
Second Nature
Hyperbound
Mindtickle
Avarra
Gong
Scores reps on BANT, MEDDPICC, or a rubric you create
✓
DIY
Custom AI personas with your buyers’ roles and objections
✓
✓
DIY
✓
✓
✓
✓
Several AI stakeholders in one roleplay
✓
✓
DIY
✓
AI presents slides and documents during the roleplay
✓
Rep screen share for demo practice
✓
✓
✓
AI tool and software training
✓
✓
✓
Builds full learning programs, beyond single roleplays
✓
✓
DIY
✓
Partial
✓
✓
✓
Coaching on recorded customer calls
✓
✓
DIY
Partial
✓
✓
Partial
✓
Embeds in your LMS (SCORM or LTI)
✓
✓
✓
✓
Embeds full programs on your own site, portal, or intranet
✓
DIY
Partial
Runs inside Salesforce and Highspot
✓
Partial
Partial
Built for sales, partner, support, L&D, and leadership teams
✓
Partial
DIY
Partial
Partial
Published enterprise program certifying 10,000+ employees
✓
Yoodli
Built for: Sales, partner, support, L&D, and leadership teams at enterprise scale.
G2 rating: 4.8 out of 5. In October 2026, G2 listed Yoodli as the top trending product in its AI Sales Roleplay Tools category, with the largest rating increase that month.
Reps are scored against your rubric. Teams start from BANT or MEDDPICC, load Sandler or Challenger, or create a framework of their own, and every rep is graded the same way across regions. Yoodli Personas carry the role, temperament, and objections you define. Several personas can join one roleplay, so reps practice in front of a full buying committee with a skeptical CFO and a technical evaluator in the same call. Real teammates can join through multi-player mode.
The AI teaches, then plays the buyer
The AI can present during a roleplay. It shares slides, documents, and visuals live, teaches from them like a tutor, and then switches into the buyer role so the rep applies the material right away. Reps can share their own screen for demo practice. The same platform runs AI tool training, where teams certify sellers on Copilot, Salesforce, or an internal tool before rollout.
Content generation, certification, and coaching
Yoodli Create turns a prompt into a full learning journey in minutes, with roleplays, tutoring, knowledge checks, and AI visual content built from your docs, calls, and methodology. Teams run those journeys as certifications, grading every rep on the same rubric before they sell a new pitch or product. Yoodli Coach adds post-call coaching on recorded customer calls and suggests the next practice session. Yoodli Measure shows progress by rep, team, and program against your rubrics.
Practice in the flow of work
Programs embed in your LMS through SCORM or LTI, on any internal site or portal through web embed, and inside Salesforce and Highspot. An MCP connection pulls content and context from the tools your team already uses to generate new roleplays and programs.
Built for enterprise scale
Teams run more than 3 million minutes of AI roleplay on Yoodli every day. Roleplays run with sub-second turn-taking and a backup at every step, so voice sessions stay steady when thousands of reps practice in the same week. The platform runs in 28+ languages, is SOC 2 Type 2 certified and GDPR compliant, supports SSO and SCIM, and never trains AI models on customer data. Yoodli has raised nearly $60 million, including a $40 million Series B led by WestBridge Capital in December 2025.
“Yoodli made pitch certification fun, scalable and easy to implement. Without Yoodli, it would have been very challenging to ensure that all employees used the same voice when discussing our new GTM strategy.”
– Arpit Vaidya, Strategy, Google Cloud
Pros
Admins customize rubrics, personas, and scenarios to any methodology, from BANT and MEDDPICC to a framework you create.
One platform generates training content, runs AI roleplays and certifications, coaches reps on real calls, and measures readiness.
The AI teaches from your slides and documents and then plays the buyer in the same roleplay.
Programs embed in your LMS, on any intranet or portal, and inside Salesforce and Highspot.
Published enterprise results include more than 15,000 Google Cloud employees certified in one month.
The platform runs at scale, with more than 1 million users and more than 3 million minutes of AI roleplay every day.
Cons
Yoodli is built for company-wide programs, with SSO, SCIM, LMS integration, and enterprise security review. A team buying a quick practice tool for a handful of reps may not need that depth.
Outdoo
Built for: Sales and customer success teams that want call recording and roleplay from one vendor.
Outdoo, formerly MeetRecord, is a revenue intelligence platform that added AI roleplay and AI tutoring. As MeetRecord, it raised a $2.7 million pre-Series A round in June 2024. Reps practice against AI personas built from CRM data and live deals, and the same platform records and scores real calls. It delivers courses to an LMS through SCORM and xAPI.
Pros
Reviewers call it easy to implement and navigate.
Reviewers value its call recordings and AI call summaries.
Cons
G2 reviewers report inconsistent or unfair grading on calls.
Reviewers flag accuracy issues in AI call ratings and missed inputs.
Reviewers mention limited dashboard customization and limited CRM integration.
Reviewers report recording issues, including delayed analysis and inaccurate transcripts.
Coaching runs on Outdoo’s own call recorder, which overlaps with Gong or any recorder you already run.
Its site names a short list of customers, so there is little published proof of large rollouts.
Build It Yourself on Claude
Built for: Teams with engineering time to run a pilot.
Some teams start by loading a playbook, call notes, and buyer profiles into a Claude Project and prompting Claude to play the buyer. It is a quick way to test AI practice with a few reps.
Pros
A pilot takes an afternoon to set up.
Prompts and scenarios are fully flexible.
Cons
Consistent rubric scoring, assignments, and progress tracking are yours to build.
LMS packaging, security review, and stable voice sessions for thousands of reps are yours to maintain.
Practice in a general-purpose tool never shows up in readiness reporting.
Google Cloud, part of the company that builds Gemini, runs its enablement programs on Yoodli. Our build vs. buy guide covers the tradeoff in detail.
Second Nature
Built for: Sales and service teams practicing a pitch or talk track.
Second Nature is an AI roleplay platform for sales and service practice. It builds roleplays from uploaded content, offers custom personas and video avatars, lets reps share their screen during demo practice, and delivers modules to an LMS through SCORM or LTI. The company has raised more than $37 million to date, according to SiliconANGLE’s coverage of its October 2025 Series B.
Pros
Reps practice with video avatars.
Modules plug into an LMS such as Workday or Cornerstone.
Cons
G2 reviewers report AI responses that misinterpret questions or give irrelevant or inaccurate answers.
Reviewers say some conversations feel less interactive or disconnected.
Reviewers flag language issues that limit use for non-English speakers.
Reviewers mention a steep learning curve for beginners.
None of its published case studies show a rollout across 10,000+ employees.
Built for: SDR and AE teams practicing cold, warm, and discovery calls.
Hyperbound is a Y Combinator-backed AI sales roleplay and call-scoring platform that raised a $15 million Series A in September 2025. Reps practice against AI buyers built from ICP descriptions, share their screen for demos, and get feedback after each call. Hyperbound also scores real calls through Zoom and Gong integrations.
Pros
Reviewers call the interface easy to use.
Reps get a high volume of cold-call practice.
Cons
G2 reviewers report call lag and delays in AI responses that break the flow of a conversation.
Reviewers describe some bot calls as inaccurate or less realistic than live buyers.
Reviewers mention a steep learning curve with the more complex features.
It is built for sales roles, so partner, support, and L&D programs run on a separate platform.
Its published case studies come mostly from growth-stage software and staffing companies.
Built for: Revenue teams consolidating training, content, and coaching into one suite.
Mindtickle is a revenue enablement suite covering training, content management, coaching, call recording, and a readiness index. AI roleplay is one module in the suite, with AI-generated buyers.
Pros
Training, coaching, and readiness tracking live in one suite.
Reviewers praise its interactive training content.
Cons
G2 reviewers report slow loading and slow performance, especially with heavy content and large modules.
Reviewers say integration with other management tools and LMSs is limited.
Reviewers mention a learning curve and navigation issues during training.
G2 users report an average implementation time of about two months.
Avarra
Built for: Sales teams that practice on Zoom.
Avarra is a newer AI roleplay platform built around 3D avatars, and it runs natively on Zoom. It announced a $17 million Series A in October 2026. Avatars are trained on meeting transcripts and sales playbooks, and an avatar coach gives feedback after each session.
Pros
Reps practice with realistic 3D avatars that look like a video call.
Practice runs inside Zoom, where many reps already meet buyers.
Cons
There are too few public reviews or customer references to judge how it performs at enterprise scale.
Its public materials do not cover LMS delivery, language support, or programs outside sales.
Gong
Built for: Revenue teams that already record calls in Gong.
Gong is a conversation intelligence and revenue platform. In early 2026 it added AI roleplay to Gong Enable through a feature called AI Trainer. AI Trainer turns past calls into practice scenarios and lets reps rehearse an upcoming meeting with an AI version of the real buyer.
Pros
Practice scenarios come from your own recorded calls.
Reviewers praise its call recording, AI notes, and call search.
Cons
G2 reviewers report recording and call-tracking issues, including missed recordings and trouble finding past calls.
Reviewers flag AI inaccuracy in summaries and insights.
Reviewers list missing features, including real-time AI coaching and better search filters.
Some reviewers cite high cost and a complex onboarding process.
AI Trainer builds practice from Gong’s call library, so it depends on Gong as your recorder.
Who Uses AI Roleplay Beyond Sales
Sales teams adopted AI roleplay first, and the same practice model now runs across the company. Partner and channel teams certify partners on a pitch before they sell it. Customer support teams rehearse escalations, billing disputes, and policy changes before they take live calls.
L&D teams use AI roleplay for onboarding and for manager and leadership development. Managers rehearse feedback, performance, and career conversations in private before they hold them for real. Training and coaching firms also deliver their own methodologies on AI roleplay platforms to reinforce live workshops between sessions.
If your plans include any of these programs, check whether a platform covers them on the same rubrics and reporting before you buy a sales-only tool.
How to Choose the Best AI Roleplay Software
Customization to your methodology
Start here, because customization decides whether reps practice your sales motion or a generic one. The platform should score reps against BANT, MEDDPICC, Sandler, or a rubric you write from scratch. It should let you build buyer personas down to the role, temperament, and objections your reps hear every week. The strongest platforms take whatever you hand them, from a methodology document to a launch deck to a recorded call, and turn it into practice.
End-to-end program coverage
A single roleplay is easy to build, and a full program takes more. Look for a platform that generates the course content, teaches the material, runs the practice, certifies reps, coaches on real calls, and measures progress in one place.
Realism for the deals you run
Audio-only practice fits cold-call drills, and avatars fit video meetings. Enterprise deals add more than one buyer and more than one screen. Check for several AI stakeholders in one roleplay, an AI that can present slides before it plays the buyer, and two-way screen share for demo practice.
Fit with the flow of work
Practice that lives in a separate tab gets skipped. Ask whether programs embed in your LMS through SCORM or LTI, on internal portals and intranets, and inside the CRM and enablement tools reps already open.
Proof at enterprise scale
Ask for published customer results in your use case and check how many named enterprise customers the vendor has. Then read the G2 reviews for reliability complaints such as lag, inaccurate scoring, or slow loading. Last, confirm the platform passes security review and covers the languages your teams sell in.
Frequently Asked Questions About AI Roleplay Software
What is AI roleplay software?
AI roleplay software lets employees practice real conversations with an AI that plays the buyer, customer, or colleague, then scores the conversation and gives feedback. Sales teams use it for discovery, objection handling, demos, and certification. Enterprise platforms add content generation, certification, rubric scoring, LMS delivery, and reporting so enablement can track readiness across teams.
How do you choose the best AI roleplay software for an enterprise sales team?
Start with customization. The best AI roleplay software scores reps against your methodology, whether that is BANT, MEDDPICC, or your own rubric, and lets you build personas for your real buyers. Then check program coverage, LMS and CRM embedding, reliability in G2 reviews, published results at your scale, security, and language support.
Which AI roleplay tools support several stakeholders in one roleplay?
Yoodli, Outdoo, and Hyperbound all document roleplays with more than one AI persona. Yoodli also lets real teammates join the same roleplay through multi-player mode. An AE and a sales engineer can practice a buying-committee call together while the AI plays the CFO and the technical evaluator.
Which AI roleplay tools work inside an LMS or a CRM?
Yoodli, Outdoo, Second Nature, and Hyperbound deliver practice to an LMS through SCORM, LTI, or xAPI. Yoodli also embeds full programs on any intranet or portal through web embed and runs roleplays inside Salesforce and Highspot, so reps can practice from the tools they already use.
Can you build AI sales roleplay with Claude or ChatGPT?
You can build a small pilot with Claude or ChatGPT by loading a playbook and prompting the model to play a buyer. Scaling that into a program means building consistent scoring, assignments, tracking, LMS delivery, security controls, and stable voice sessions for thousands of reps. A dedicated platform already handles that work.
How long does it take to roll out AI roleplay software?
Building a single roleplay in Yoodli takes minutes. An enterprise rollout includes integrations, testing, and feedback, and Yoodli recommends about three weeks before go-live. G2 users report an average of about two months to implement Mindtickle. Once a program is live, scale can come quickly, as Google Cloud certified more than 15,000 employees within one month on Yoodli.
Pick the platform that fits your methodology and reaches reps in the tools they already use. To see how Yoodli builds the content, certifies your reps, and coaches them on your methodology, talk to our team.
Yes, AI roleplay can help reduce sales rep ramp time. It gives new hires more opportunities to practice realistic customer conversations, receive immediate feedback, correct mistakes, and demonstrate readiness without waiting for managers to conduct every roleplay manually. The strongest use case is not simply replacing human practice with AI. It is shortening the cycle between learning a skill, trying it, receiving feedback, and trying it again. However, AI roleplay does not control every factor that affects ramp time. So companies should measure skill progression and time to readiness before attributing faster revenue productivity entirely to AI.
Summary
AI roleplay can reduce parts of the sales ramp process that are slowed by limited practice, delayed feedback, inconsistent manager evaluation, and manual certification.
Reps can begin practicing customer conversations before they are allowed to handle those situations live.
Immediate feedback shortens the time between making a mistake and correcting it.
Repeated practice can help sellers develop conversational fluency instead of relying only on product knowledge and course completion.
Standardized scenarios and rubrics can make certification more consistent across managers, regions, and cohorts.
AI can reduce the amount of manager time required for repetitive roleplay and grading, allowing managers to focus on targeted coaching.
Companies should distinguish time to complete onboarding, time to demonstrate readiness, and time to full sales productivity.
AI roleplay is most likely to influence the first two directly. Revenue ramp depends on many additional factors.
Yoodli customer USB Payments reported a 50% reduction in seller ramp time after introducing Yoodli, alongside a 19% increase in meetings booked within 30 days and a 20% improvement in meeting quality. These are company-reported results from one implementation, not universal benchmarks.
The best way to evaluate impact is to compare onboarding cohorts and measure time to certification, skill progression, live-call behavior, and time to productivity.
Speed matters, but only alongside quality.
The goal is to help reps become ready faster without lowering the standard for readiness.
Why Sales Rep Ramp Time Is Often Long
New sales reps have to learn a large amount of information before they can perform consistently.
Depending on the sales motion, onboarding may include:
Product knowledge
Buyer personas
Industry terminology
Sales methodology
Discovery
Messaging
Competitive positioning
Objection handling
Pricing
CRM processes
Demo skills
Qualification
Customer stories
Security and technical information
Traditional onboarding can teach much of this information.
The challenge is applying it.
A new account executive might understand a discovery methodology but struggle to use it when a buyer gives vague answers.
They might correctly explain the product in a quiz but overcomplicate the explanation on a real call.
They may know the competitive battlecard but freeze when a prospect unexpectedly says:
“We’re happy with your competitor. Why would we switch?”
The rep therefore needs more than knowledge.
They need repetitions.
Salesforce’s 2026 State of Sales highlights this practice gap. Among sales professionals surveyed, 52% said traditional enablement did not provide the skills they needed, and 46% said they rarely received feedback on sales conversations. Meanwhile, 41% said they did not get enough opportunities to roleplay before customer calls, and 40% said their manager’s lack of time was an obstacle to enablement.
Those findings point to several potential ramp bottlenecks:
Not enough practice
Not enough feedback
Not enough manager capacity
AI roleplay can directly address all three.
What Does Sales Ramp Time Actually Mean?
Before claiming that AI reduces ramp time, define the metric.
“Ramp time” can refer to several different milestones.
Time to Complete Onboarding
How long does it take a rep to finish:
Courses
Workshops
Product training
Required assessments
This is mostly a training-completion metric.
Time to Certification
How long until the rep demonstrates that they can perform defined sales skills?
For example:
Deliver the pitch
Run discovery
Handle objections
Complete the demo
Follow the methodology
This is closer to a readiness metric.
Time to First Live Activity
How long until the rep is permitted to:
Prospect
Run discovery
Give a demo
Manage an opportunity
Time to Productivity
How long until the rep performs at an expected level in the field?
That might be measured through:
Qualified meetings
Pipeline generated
Opportunities created
Revenue
Quota productivity
These metrics should not be treated as interchangeable.
AI roleplay can directly influence practice, skill development, certification, and demonstrated readiness.
Its effect on revenue productivity is less direct because real sales performance depends on many other variables.
How AI Roleplay Can Reduce Ramp Time
The core mechanism is simple.
Traditional onboarding can contain long delays between learning and practice.
For example:
Monday: Rep learns discovery.
Friday: Manager has time for a roleplay.
Next Tuesday: Manager sends feedback.
Next Friday: Rep tries again.
That is a slow learning loop.
With AI roleplay, the sequence can become:
Learn discovery
↓
Practice immediately
↓
Receive feedback immediately
↓
Try again
The rep can complete several iterations while the concept is still fresh.
Yoodli’s AI Roleplays follow this practice model: employees complete realistic conversations, receive immediate feedback, and repeat until they meet the desired standard.
That faster feedback loop is one of the clearest ways AI can potentially shorten the time required to develop a skill.
1. AI Roleplay Gives New Reps More Practice
Sales skills require application.
A rep does not become strong at objection handling by reading 30 objection responses.
They need to hear:
“This is too expensive.”
and respond.
Then hear a variation:
“Your competitor is half the price.”
Then:
“The product looks useful, but finance froze spending.”
Each variation requires judgment.
Traditional peer or manager roleplay can provide this practice, but scheduling becomes a constraint.
One manager onboarding eight reps cannot realistically provide unlimited one-on-one simulations every day.
AI changes that capacity.
Every rep can practice independently.
The manager does not need to play the customer on every attempt.
That means a new hire could complete:
Five cold-call attempts
Four discovery conversations
Three objection exercises
Two product pitches
without requiring 14 separate manager-led roleplays.
More practice does not automatically mean better performance.
But when the practice is realistic, focused, and paired with useful feedback, it gives reps more opportunities to improve before customer interactions count.
2. AI Roleplay Reduces Feedback Latency
Imagine a rep completes a roleplay on Monday but receives manager feedback on Thursday.
By Thursday, they may barely remember the moment the manager is discussing.
Immediate feedback creates a tighter connection between:
What the rep did
and
What they should change
For example:
“You identified that onboarding had slowed, but you moved to the product before understanding how the problem affected revenue or manager capacity.”
The rep can immediately repeat the exercise with one focus:
Explore the business impact before presenting the solution.
Yoodli’s AI feedback is delivered after practice and can evaluate both organization-defined criteria and communication behaviors such as clarity, pacing, structure, and delivery.
The resulting loop becomes:
Attempt → feedback → adjustment → new attempt
That is more useful for skill development than:
Attempt → wait several days → feedback → move on
3. AI Roleplay Lets New Hires Fail Safely
Mistakes are inevitable during ramp.
The question is where those mistakes happen.
A new rep may:
Pitch too early
Misunderstand an objection
Talk too much
Forget an important question
Struggle with a competitor
Lose control of a demo
Give an overly technical explanation
Those mistakes can happen during an AI simulation.
Or they can happen with a prospect.
AI roleplay provides a lower-risk environment.
The rep can try an approach, see what happens, receive feedback, and try something different.
That makes experimentation easier.
They can learn:
“When I immediately defend the price, the buyer pushes harder.”
Then try:
“When I ask what is driving the budget concern, I uncover the actual issue.”
The seller is learning the consequence of different conversational behaviors before those behaviors affect a real deal.
4. AI Roleplay Can Start Earlier in Onboarding
New reps do not need to finish every piece of onboarding content before they begin practicing.
In fact, practice can reinforce learning as it happens.
For example:
Day 2
Learn company positioning.
Practice explaining the company.
Day 4
Learn buyer personas.
Practice talking to one persona.
Day 6
Learn discovery.
Practice a simple discovery call.
Day 8
Learn objections.
Practice the three most common objections.
Day 10
Learn competitive positioning.
Practice against an incumbent customer.
This creates a continuous cycle:
Learn → apply → receive feedback
rather than:
Learn → learn → learn → learn → eventually practice
Yoodli’s onboarding and certification model is built around new hires practicing realistic situations early and demonstrating readiness rather than relying solely on content completion.
5. AI Roleplay Can Help Standardize Certification
Manual certification can create another ramp bottleneck.
Suppose every new rep needs a final certification with a sales manager.
The manager needs to:
Schedule the exercise.
Play the buyer.
Evaluate the rep.
Document results.
Give feedback.
Repeat the evaluation if the rep does not pass.
Multiply that by dozens or hundreds of new hires.
Certification capacity can become part of the ramp timeline.
AI roleplay can automate parts of this workflow.
Everyone can encounter comparable scenarios and be evaluated against the same rubric.
For example:
Discovery Certification
Every rep must demonstrate:
Current-state discovery
Problem identification
Business-impact exploration
Appropriate methodology use
Effective next steps
The exact conversation can remain dynamic, while the readiness criteria stay consistent.
That means a rep does not necessarily have to wait for an evaluator to become available simply to demonstrate a skill they have already developed.
Managers can remain involved in final approval when appropriate.
The AI handles more of the repetitive evaluation.
6. AI Roleplay Reduces Manager Practice Bottlenecks
Managers are an important part of onboarding.
They are also one of the scarcest resources.
A manager may be responsible for:
Forecasting
Deal inspection
Pipeline reviews
Hiring
Team meetings
Coaching
Escalations
Strategy
Performance management
Add several new hires and the amount of practice required can become difficult to sustain.
AI roleplay should not remove managers from onboarding.
Instead, it can change what managers spend time on.
Without Scalable AI Practice
Manager time:
Recreating the same buyer persona
Running basic objection exercises
Listening to every pitch
Scoring repeated attempts
With AI Practice
Manager time:
Reviewing persistent skill gaps
Coaching difficult behaviors
Discussing real opportunities
Helping reps develop judgment
Observing field transfer
The manager becomes more targeted.
A useful AI system might show:
Rep is consistently strong on messaging but weak on business-impact discovery.
The manager can begin there.
That is more efficient than spending 30 minutes discovering the weakness manually.
7. AI Roleplay Can Personalize the Ramp
Not every new hire starts from the same place.
Consider two reps.
Rep A
Has eight years of enterprise sales experience but has never sold your category.
They may need more:
Product knowledge
Buyer context
Messaging
Competitive training
Rep B
Knows the category well but is new to sales.
They may need more:
Discovery
Objection handling
Call control
Closing
Communication skills
A fixed onboarding curriculum may make both reps complete the same work.
Roleplay data can help reveal different readiness gaps.
Rep A might rapidly pass foundational discovery scenarios but struggle with product positioning.
Rep B may know the product immediately but require more conversational practice.
Every rep doesn’t need an identical onboarding path.
Roleplay data should point practice time at what each rep actually needs, not the skills they’ve already proven.
8. AI Roleplay Can Make Sales Methodology Practical Faster
New hires may spend hours learning a sales methodology.
Knowing the framework is different from using it.
Suppose the organization expects reps to quantify business impact.
A course can explain why that matters.
A roleplay can test whether the rep actually does it.
The AI buyer might initially say:
“New-hire onboarding has been inconsistent.”
A weak rep hears the pain and pitches.
A stronger rep asks:
“What impact is that inconsistency having on ramp or manager workload?”
The buyer then reveals more information.
Now the methodology becomes behavior.
Organizations can build roleplays around MEDDPICC, Challenger, SPIN, SPICED, Sandler, Value Selling, or their own internal methodology as long as they translate the framework into observable behaviors.
Yoodli allows enablement teams to customize personas, scenarios, messaging, and evaluation rubrics around their specific sales framework through its sales and GTM enablement capabilities.
9. AI Roleplay Can Speed Product Fluency
Product knowledge can be another major part of ramp.
New reps need to move from:
“I understand what Feature X does.”
to:
“I can explain why Feature X matters to this customer.”
That transition requires practice.
Create several buyers.
Sales Leader
Wants to know how the product improves execution.
CFO
Wants financial justification.
IT Leader
Asks about integration and security.
End User
Wants to understand the workflow.
The product is the same.
The explanation should change.
AI roleplay gives the rep repeated opportunities to learn how to adapt product knowledge to customer context.
This is especially important for complex products where simply memorizing functionality can encourage feature-heavy conversations.
10. AI Roleplay Can Improve Objection Readiness Before Live Calls
A new seller should not hear the most common objection for the first time from a prospect.
Build common objections into onboarding.
For example:
“We’re already using a competitor.”
“We don’t have budget.”
“This isn’t a priority.”
“Send me information.”
“We can build this ourselves.”
“Implementation will be too difficult.”
“I don’t see enough ROI.”
Do not teach only one approved sentence for each objection.
Vary the reason behind it.
Consider:
“We don’t have budget.”
In one simulation, there actually is no funding.
In another, the buyer has budget but does not understand the value.
In another, the buyer is using budget as a negotiation tactic.
Those require different responses.
Practice can help new reps diagnose what an objection means rather than automatically deploying a memorized rebuttal.
11. AI Roleplay Can Accelerate Demo Readiness
For some sales roles, the rep is not productive until they can run a demo independently.
That can be a major ramp milestone.
Demo practice can evaluate whether a rep can:
Set expectations
Understand buyer priorities
Navigate the product
Present relevant capabilities
Connect features to business problems
Handle questions
Recover after interruptions
Avoid feature dumping
Establish next steps
This is more demanding than memorizing a demo script.
AI buyer interruptions make the practice especially useful.
For example:
“I understand that feature. Can you show me how this would work for a manager with 25 reps?”
Now the seller has to adapt rather than continue reciting the demo flow.
12. AI Roleplay Can Prepare Reps for Different Buyer Personas
New reps often learn one idealized customer profile.
Real selling is more varied.
Practice with:
Friendly buyers
Skeptical buyers
Busy executives
Analytical CFOs
Technical stakeholders
Procurement
Champions
End users
The same seller behavior should not work equally well with all of them.
This variation helps reduce dependence on memorization.
Instead of learning:
“This is what I say in the discovery roleplay.”
the rep learns:
“This is how I use discovery depending on what this buyer gives me.”
That adaptability is a more meaningful form of readiness.
13. AI Roleplay Can Progress From Simple to Difficult
Do not try to accelerate ramp by giving a new hire the hardest scenario on day three.
The goal is faster learning, not artificial difficulty.
Build progression.
Beginner
Buyer:
Cooperative
One clear problem
Straightforward objection
Intermediate
Buyer:
Guarded
Several priorities
Requires stronger follow-up questions
Advanced
Buyer:
Skeptical
Uses a competitor
Challenges value
Reveals limited information
Expert
Conversation includes:
Multiple stakeholders
Conflicting priorities
Executive pressure
Commercial objections
Limited time
Yoodli supports multi-persona scenarios for conversations where reps need to manage several stakeholders.
Progressive complexity lets sellers build fluency before applying it under greater pressure.
14. AI Roleplay Can Reduce Certification Review Time
Ramp time is not always slowed because the rep lacks skill.
Sometimes the rep is ready but waiting for the organization to evaluate them.
That distinction matters.
Yoodli customer Harness provides an example.
In a Yoodli-published case study, Harness reported reducing sales-training submission review time by 75% after integrating AI Roleplays into its certification process.
Harness’s stated objectives included accelerating new-hire ramp, improving product knowledge, and reducing the amount of time enablement teams spent manually reviewing submissions.
That result should be interpreted as evidence from one company’s implementation, not a universal expectation.
But it demonstrates an important potential ramp mechanism:
Faster evaluation can remove administrative delays between readiness and certification.
15. What Evidence Exists That AI Roleplay Can Reduce Ramp Time?
The clearest Yoodli-specific example comes from USB Payments.
In Yoodli’s customer case study, USB Payments reported:
50% reduction in seller ramp time
19% increase in meetings booked within 30 days
20% improvement in meeting quality
The case study also quotes Sales and Training Manager Bill Pace. He describes a new rep with no previous sales experience who ramped within two weeks and won her first sales call.
These are compelling results from that implementation.
They should not be treated as proof that AI roleplay itself caused every outcome or that another organization will achieve the same percentages.
Other Yoodli customer evidence supports related parts of the ramp process.
Clari
Clari reported an average 36% improvement across five core conversation skills during a Yoodli pilot.
Participants who practiced with Yoodli were also five times more likely to place in the top 10 of a subsequent live demo contest.
Participants who used Yoodli averaged approximately 10 attempts.
This does not directly measure ramp time, but it supports one of the mechanisms relevant to ramp: measurable skill improvement through repeated practice.
Snowflake
Snowflake reported saving more than 1,200 manager hours per quarter through Yoodli AI roleplays while supporting practice and certification at large scale.
Again, manager-time savings do not automatically equal faster ramp.
But reducing manager dependency can remove one bottleneck from onboarding and certification.
Harness
Harness reported a 75% reduction in sales-training review time.
That is relevant when manual grading delays certification.
Taken together, these case studies provide evidence that specific companies have achieved improvements in ramp time, skill progression, coaching capacity, and certification efficiency.
They do not establish a universal causal effect.
Why AI Roleplay Does Not Guarantee Faster Ramp
Sales ramp is influenced by much more than training.
Consider two new sellers with identical skills.
Rep A receives:
Strong territory
High inbound lead volume
Established accounts
Experienced manager
Rep B receives:
New territory
Few leads
Complex accounts
New manager
Rep A may generate revenue much sooner.
That does not necessarily mean Rep A learned faster.
Other factors affecting ramp can include:
Product complexity
Sales-cycle length
Market conditions
Territory
Lead quality
Lead volume
Brand awareness
Pricing
Rep experience
Manager quality
Sales process
Customer buying cycles
AI roleplay cannot solve all of these.
That is why companies should avoid measuring its value only through:
“How quickly did the rep hit quota?”
Quota productivity is important.
But it sits downstream from many variables outside training.
Measure Time to Readiness First
A more defensible measurement framework begins closer to the intervention.
Level 1: Practice Activity
Measure:
Attempts
Frequency
Scenario completion
Practice time
This tells you whether sellers used the system.
It does not prove improvement.
Level 2: Skill Progression
Measure:
Discovery improvement
Messaging accuracy
Objection handling
Demo performance
Methodology execution
This tells you whether the rep became better during practice.
Level 3: Readiness
Measure:
Time to required score
Time to certification
Number of attempts to certification
Percentage passing by target date
Manager approval
This is where AI’s effect on ramp becomes clearer.
Level 4: Field Transfer
Measure:
Live-call scorecards
Manager observations
Messaging consistency
Methodology use
Objection behavior
Now ask whether the practiced behaviors appear with customers.
Level 5: Business Productivity
Measure:
Time to first qualified meeting
Time to first opportunity
Time to first closed deal
Time to defined productivity threshold
This is ultimately valuable but requires more caution around causation.
The evidence chain becomes:
AI practice → skill improvement → earlier readiness → field transfer → possible faster revenue productivity
That is more credible than jumping directly from roleplay completion to revenue claims.
Compare Onboarding Cohorts
One useful way to evaluate impact is cohort analysis.
For example:
Cohort A
Traditional onboarding.
Cohort B
Same core onboarding plus structured AI roleplay.
Compare:
Days to certification
Manager coaching hours
Practice attempts
Certification pass rate
First-attempt skill scores
Final skill scores
Time to first live customer conversation
Time to productivity
Try to keep other major program variables as consistent as possible.
You may discover:
AI cohort certified nine days sooner.
That is more useful than a general impression that onboarding “felt faster.”
Or you may discover:
Ramp duration barely changed, but managers spent 40% less time on basic practice.
That is still an important outcome.
Measurement allows you to distinguish the two.
Measure the Time Reps Spend Waiting
One overlooked part of ramp is waiting.
A new rep may wait for:
Manager roleplay availability
Certification review
Feedback
Demo evaluation
Peer practice
Scheduling
Those delays are not learning.
They are operational friction.
Track them.
Suppose a rep finishes training on Day 20 but cannot complete manager certification until Day 27.
Seven days have been added to the readiness process even though the rep may already possess the skill.
AI roleplay can be particularly valuable when waiting time is a significant component of the existing ramp process.
Do Not Accelerate Ramp by Lowering the Bar
Faster is not always better.
Imagine:
Old Program
Certification takes 30 days.
Pass threshold: 85%.
New AI Program
Certification takes 15 days.
Pass threshold: 60%.
You did not necessarily improve ramp.
You changed the definition of ready.
Maintain meaningful standards.
The objective should be:
Reach the same or higher readiness level in less time.
Ideally, measure both:
Time to readiness
and
Quality of readiness
Use AI Roleplay Alongside Managers
The best deployment pairs AI with managers, not one instead of the other.
AI absorbs the repetition managers don’t have time to run themselves.
Managers stay focused on higher-value coaching.
Here’s the split:
AI can provide:
Unlimited basic practice
Consistent scenarios
Immediate feedback
Standardized rubrics
Progress data
Managers provide:
Context
Judgment
Deal strategy
Nuanced coaching
Organizational knowledge
Human support
This division can be particularly valuable during onboarding because managers no longer have to be present for every repetition.
They can intervene where their expertise matters most.
Use AI Roleplay Alongside Call Shadowing
New sellers also need exposure to real customers.
AI simulations should complement that exposure.
One onboarding loop could be:
Observe real discovery call
↓
Discuss why the rep did what they did
↓
Practice a similar scenario with AI
↓
Receive feedback
↓
Repeat
↓
Observe another real call
This creates a connection between:
Real-world observation
and
Active participation
Shadowing alone can remain passive.
AI practice forces the learner to make decisions.
Continue Practice After the Rep “Ramps”
Ramp is not the end of learning.
A seller who is ready today will encounter:
New products
New competitors
New objections
New buyer roles
Promotions
Larger deals
New territories
Continue roleplay after onboarding.
A rep might practice:
First enterprise opportunity
First CFO meeting
First negotiation
First competitive displacement
First buying committee
First executive presentation
Yoodli’s AI sales training is designed for continuous reinforcement as well as initial onboarding.
The result is a progression from:
Onboarding practice
to
ongoing sales readiness
rather than treating learning as something that ends once a rep receives system access and a territory.
Example: AI Roleplay Ramp Program
A simple program could look like this.
Week 1: Core Knowledge and Messaging
Learn:
Company
Market
Product
ICP
Value proposition
Practice:
Company explanation
Product explanation
Persona-specific messaging
Goal:
Rep can explain what the company does accurately and clearly.
Week 2: Discovery and Qualification
Learn:
Sales methodology
Buyer problems
Discovery framework
Practice:
Cooperative discovery
Problem identification
Business-impact questions
Qualification
Goal:
Rep can conduct foundational discovery without immediately pitching.
Week 3: Objections, Competition, and Demo
Learn:
Competitors
Battlecards
Objection framework
Demo
Practice:
Competitor objection
Pricing objection
Status quo
Product demo
Goal:
Rep can apply product knowledge under pressure.
Week 4: Advanced Readiness
Practice:
Skeptical executive
Complex discovery
Multi-stakeholder conversation
Full certification scenario
Goal:
Rep demonstrates readiness against organizational standards.
The specific timeline will vary.
The underlying principle remains:
Practice should become more difficult as the rep becomes more capable.
Example Ramp-Time Dashboard
An enablement team might monitor:
Metric
Rep
Cohort
Target
Days to first practice
2
3
≤3
Discovery attempts
7
5
5+
Discovery score improvement
+24%
+18%
+15%
Days to discovery certification
14
18
≤20
Days to demo certification
23
27
≤30
Manager practice hours
3
5
≤5
Days to customer readiness
26
32
≤30
This tells a much richer story than:
“Onboarding completed in four weeks.”
You can see:
How much the rep practiced
Whether they improved
When they became ready
Where manager time was required
That makes ramp easier to manage.
Common Mistakes When Using AI Roleplay to Reduce Ramp Time
Measuring Course Completion
Faster course completion does not prove faster readiness.
Starting Practice Too Late
Roleplay should reinforce learning throughout onboarding.
Treating Every Attempt as Certification
Give reps low-stakes opportunities to fail and improve.
Giving New Hires Unrealistically Difficult Buyers Immediately
Increase complexity gradually.
Measuring Only Final Scores
Track progression and time to readiness.
Using Generic Sales Scenarios
Ground roleplays in actual products, personas, methodology, objections, and messaging.
Removing Managers Entirely
Use AI to scale repetition, not eliminate human judgment.
Claiming AI Caused Every Revenue Improvement
Sales performance is influenced by many variables.
Ignoring Waiting Time
Manager scheduling and manual grading can materially extend ramp.
Ending Practice at Certification
Continue reinforcement after the rep begins selling.
How Yoodli Can Help Reduce Sales Ramp Bottlenecks
Yoodli’s AI Roleplays give sellers realistic practice without requiring managers to conduct every simulation.
New hires can practice:
Discovery
Objection handling
Messaging
Product pitches
Demos
Executive conversations
Multi-persona sales meetings
After each exercise, Yoodli provides personalized feedback against communication criteria and organization-defined standards.
Enablement teams can customize roleplays around their own:
Sales methodology
Buyer personas
Messaging
Products
Objections
Rubrics
Yoodli’s sales and GTM enablement offering specifically describes new hires practicing real scenarios early in ramp, receiving immediate feedback, and repeating until they meet readiness criteria.
Its onboarding model focuses on demonstrating performance rather than relying solely on content completion.
The customer evidence illustrates several places where this model may affect ramp.
USB Payments reported a 50% reduction in seller ramp time.
Harness reported a 75% reduction in training-review time.
Snowflake reported saving more than 1,200 manager hours per quarter through practice at scale.
Clari reported a 36% average improvement across five conversation skills. Participants who practiced using Yoodli were five times more likely to place in the top 10 of a subsequent live demo contest.
Each is a first-party customer result from a specific implementation.
They should not be interpreted as guaranteed outcomes.
Together, however, they illustrate several mechanisms relevant to faster ramp:
More practice
Faster feedback
Less manual review
Reduced manager bottlenecks
Measurable skill improvement
Those are the parts of ramp AI roleplay is best positioned to influence.
Reduce Time to Readiness, Not Just Time in Training
AI roleplay can reduce sales rep ramp time.
But that statement needs one important qualification.
Rushing new hires through onboarding isn’t the goal.
Closing the gap matters more:
Learning what to do
and
Being able to do it reliably.
Give reps realistic practice earlier.
Let them make mistakes safely.
Provide immediate feedback.
Let them repeat.
Measure their improvement.
Use consistent standards.
Reserve manager time for the skill gaps and sales judgment where human coaching adds the most value.
Then measure when the rep actually becomes ready.
If that happens sooner while readiness standards remain equal or improve, you have meaningfully reduced ramp time.
If revenue productivity also improves, examine that outcome carefully and account for the many other factors that influence sales performance.
AI roleplay does not automatically cut sales ramp time by itself.
That framing overstates the mechanism.
The more defensible claim is this:
AI roleplay can remove important practice, feedback, coaching, and certification bottlenecks that often make sales ramp slower than it needs to be.
That is both more defensible and more useful for enablement teams designing an onboarding program.
FAQ
Can AI roleplay make sales onboarding too fast?
It can if an organization uses speed as the primary goal and lowers readiness requirements. Teams should optimize for faster demonstrated readiness, not simply fewer onboarding days. Certification standards should remain meaningful even when practice and evaluation become more efficient.
Should sales ramp time be measured from a rep’s start date or from the end of formal training?
Organizations can measure both, but start-date-to-readiness is often more useful for understanding the complete onboarding experience. Clearly defining the start and end points is essential when comparing cohorts or reporting improvements.
Are experienced sales hires likely to ramp faster with AI roleplay than new sellers?
Possibly, but prior sales experience does not eliminate the need to learn a new company’s product, buyers, methodology, competitors, and messaging. Diagnostic roleplays can help determine which foundational skills experienced sellers already possess and where company-specific practice is needed.
Can reps practice too much during onboarding?
Yes. Repetition is useful when it is targeted and accompanied by feedback. Repeating the same scenario without changing behavior can create diminishing returns. Practice programs should vary scenarios and focus subsequent attempts on identified skill gaps.
Should companies compare AI roleplay scores between new-hire cohorts?
They can, provided the scenarios, rubrics, difficulty, and scoring standards remain reasonably comparable. If the program changes substantially between cohorts, score differences may reflect changes in the assessment rather than differences in seller readiness.
Does faster certification mean a rep will hit quota faster?
Not necessarily. Certification indicates demonstrated readiness under defined conditions. Quota attainment is also influenced by territory, pipeline, market conditions, deal cycles, pricing, manager quality, product-market fit, and many other factors.
What should you do if roleplay scores improve but sales ramp does not?
Determine where the bottleneck occurs after certification. Reps may be improving their skills while waiting for territory assignments, lead volume, system access, customer meetings, or long sales cycles. Also verify that practiced behaviors are transferring to real customer calls.
Is AI roleplay more useful for SDR ramp or account executive ramp?
It can support both, but the scenarios should differ. SDRs may focus more heavily on cold calls, qualification, relevance, and initial objections. Account executives may require discovery, demos, business cases, stakeholder management, competitive conversations, and negotiations.
Almost every day, another headline shows companies restructuring because AI has automated parts of their workflow. Microsoft cut nearly 2,000 roles tied to AI-driven efficiencies. Amazon eliminated hundreds across its Alexa and retail teams after shifting toward generative AI. Early-career employees feel this most. These were the roles where people learned the basics of an industry – cold calling, basic coding, first-pass analysis. Today, many of those tasks can be done by a model on day one.
These roles won’t reward memorization or perfect recall. We’re moving into a world where information is always at your fingertips. Walk into a dealership a few years from now and the salesperson will already know your preferences, your buying patterns, even your likely objections. Knowledge itself becomes a commodity – an infrastructure layer everyone has access to.
There’s a common refrain that when AI takes over jobs, society will thrive because we’ll all live on passive income or pursue passion projects. I’m not so sure. Work is about more than money – it’s purpose, identity, and contribution. It’s how people build meaning in their lives.
That’s why I believe communication is becoming the most important skill of the next decade. The ability to build trust quickly. To show authenticity in a world filled with synthetic content. To guide someone through a decision with clarity and empathy. As AI handles more of the “what,” our value lies increasingly in the “how.”
At Yoodli, this belief shapes our mission. We exist to help people keep and grow their jobs—to help sellers deliver stronger pitches and get promoted, help early-career SDRs ramp faster, help professionals show up confidently when interviewing for their next role. And just as importantly, we help organizations develop confident, effective employees who can thrive as technology changes. AI shouldn’t push people out of the economy. It should pull them up.
And we’re looking for partners who want to bet on that future—partners who believe human potential is worth investing in, not replacing. The more AI reshapes work, the more important it becomes to build tools that elevate the people at the center of it. If you want to help create that future, let’s talk.
Yoodli, an AI-powered roleplay and coaching platform, has announced a strategic partnership with Sales Velocity Labs, a leader in revenue-driven enablement strategy. Through this collaboration, Yoodli’s AI-driven conversation simulations will be integrated into The Strategic Enablement Blueprint, providing enablement professionals with a structured, real-world environment to refine executive communication, gain leadership buy-in, and position enablement as a business-critical function.
Advancing Enablement’s Strategic Impact
Enablement professionals are tasked with driving revenue impact but often struggle to:
Secure executive alignment – Demonstrating the tangible business value of enablement.
Communicate effectively with CROs and revenue leaders – Structuring enablement initiatives in financial and strategic terms.
Handle high-stakes objections – Navigating budget discussions and advocating for enablement investment.
Now, through The Strategic Enablement Blueprint, participants will have exclusive access to Yoodli’s AI-powered roleplays, allowing them to simulate and refine conversations with CROs, revenue leaders, and key decision-makers. This technology enables enablement professionals to strengthen their executive presence, receive real-time feedback, and master critical leadership interactions before they happen.
Bringing AI-Powered Coaching to Enablement Leaders
“Enablement professionals need more than knowledge -they need the ability to articulate their impact in a way that leadership values,” said Varun Puri, CEO at Yoodli. “Our AI-powered coaching creates a judgment-free space for enablement leaders to practice high-stakes conversations and refine their messaging. By partnering with Sales Velocity Labs, we’re ensuring enablement professionals have the tools they need to secure buy-in and drive measurable business outcomes.”
“The best enablement leaders don’t just execute programs – they’re recognized for influencing significant revenue,” said Kunal Pandya, Founder of Sales Velocity Labs. “By integrating Yoodli’s AI roleplay technology into The Blueprint, we are giving enablement professionals an opportunity to master the executive communication skills required to position enablement as a business-critical function that drives measurable revenue impact and elevates career profiles.”
How Sales Velocity Labs Will Leverage Yoodli’s AI Technology
Executive-Level Role Plays – Simulated conversations with CROs and revenue leaders to sharpen strategic messaging and financial storytelling.
AI-Powered Coaching – Real-time feedback on clarity, confidence, and effectiveness in leadership discussions.
Objection Handling Training – A structured environment to navigate budget conversations and advocate for enablement investment.
Starting in March 2025, participants in The Strategic Enablement Blueprint will have exclusive access to Yoodli’s AI-driven simulations as part of their learning experience.
Yoodli is a genAI roleplay simulator that provides GTM teams with private, realtime, and judgement free coaching. It is already being used by teams at Fortune 100 companies like Google to train reps on sales certifications, new product talk tracks, objection handling, crucial conversations, manager training, and more. Learn more at http://www.yoodli.ai
About Sales Velocity Labs
Sales Velocity Labs is a leading consultancy specializing in revenue-first enablement strategy. Founded by Kunal Pandya, who has over 16 years experience as a revenue enablement leader at both pre- and post-IPO high-growth companies like SuccessFactors, SAP, Taulia, HighRadius, UserZoom, and Corsearch. Sales Velocity Labs helps organizations develop structured, executive-aligned enablement functions that drive measurable business impact.
Through The Strategic Enablement Blueprint, enablement professionals gain the skills and frameworks needed to secure leadership buy-in, quantify enablement’s impact using the Sales Velocity Equation, and build a scalable, results-driven enablement strategy.
Written by Kelly Lewis – founder at the Revenue Insiders and former VP of Enablement at Highspot
The way we onboard new sales reps is broken.
For years, companies have accepted lengthy ramp times as a necessary cost of doing business. The average onboarding process for a new sales rep takes three to six months, with some industries stretching that even longer. But as we head into 2025, the old model of onboarding is no longer sustainable.
Why? Because AI, particularly GenAI and AI agents, is fundamentally changing how knowledge is absorbed, retained, and applied. According to Gartner 25% of organizations have plans to update their onboarding programs with Gen AI in 2025. Failing to integrate AI into your onboarding program means losing a competitive edge, delaying rep productivity, and ultimately, leaving revenue on the table.
AI is Already Disrupting Onboarding—And It’s Just the Beginning
Several AI-driven advancements are accelerating onboarding in ways that were impossible even a few years ago:
AI Role Play: Instead of relying on frontline managers to coach talk tracks, reps can now practice with AI-powered role-playing tools like that provide instant feedback.
AI Tutors: AI-driven tutors provide guided learning, answering common questions and reinforcing knowledge in real-time.
LLM Search: No more waiting for a manager’s response—AI-powered search allows reps to find answers on demand, helping them learn in the moment.
Automated SOPs: AI tools can take recorded training sessions or SOP walkthroughs and automatically generate step-by-step learning materials, making it easier than ever for reps to retain knowledge. Time sucking SCORM builds are so 2024.
AI Agents Automating Sales Tasks: With the addition of AI agents in sales engagement and revenue intelligence tools, sellers automatically receive feedback on how to follow up and what the best next activity is, ensuring they don’t miss any steps in their company’s personalized sales process. As a new representative, much time is spent writing and constructing materials that will be used repeatedly. However, AI enables reps to leverage the best practices of their peers, streamlining their workflow and accelerating productivity.
AI-Enhanced Manager Coaching: Managers are still vital to the onboarding process. However, with manager coaching tools and insights they never had before, managers can identify where sellers are getting stuck in the sales process earlier. This allows them to direct their feedback and coaching in those specific areas instead of using a broad approach.
What You Should Update in Your Onboarding Program for 2025
If you want to stay ahead, here are four critical updates your onboarding program needs:
1. Immediate Knowledge: What Reps Need on Day One
Forget drowning new hires in theory. AI-powered SOP tools like Scribe streamline the creation process making creation 15% faster, and can ensure reps immediately grasp essential processes, from prospecting techniques to CRM usage. ,AI-driven search allows them to access just-in-time learning rather than forcing them to memorize workflows upfront.
2. Elevator Pitch and Differentiation Mastery with AI
Understanding the product, competitive advantages, and talk tracks shouldn’t take weeks. Onboarding programs using AI role play and AI tutors like Yoodli, see decreased ramp time by 40%, allowing reps to practice their pitch with immediate feedback—ensuring fluency before their first real customer conversation.
3. Continuous Reinforcement + Action
Most onboarding programs drop off after the initial training, leaving reps unsupported. According to Arist a AI-powered learning tool, simply spacing content out over a few days can help reps remember 80% more info and take 33% more action. Bite sized enablement and knowledge checks via Slack, Teams, or SMS, ensures reps stay engaged beyond the first few weeks. Ongoing AI-driven enablement training should be standard.
4. AI-Powered Access to Winning Calls
Experience is the best teacher. Reps should have access to successful sales conversations from day one. AI-powered platforms like Nooks allow reps to listen in on live calls, while tools like Gong, Highspot, and Seismic leverage AI to surface the most relevant call recordings based on specific topics and challenges.
5.Enablement-Driven Manager Coaching Support
Enablement should provide managers with clear guidance on where to look for insights to help new hires and onboarding sellers. Tools like Gong are using over 300 unique signals and are leading the way in offering managers insights. Additionally, it should outline expectations for when and where managers should seek help, ensuring they feel confident in their onboarding plans and can provide targeted support when needed. AI role-play can also help managers practice for these coaching conversations.
2025: The Year Onboarding Finally Catches Up to AI
Companies that fail to truly integrate AI into onboarding will continue to experience unnecessarily long ramp times, low rep confidence, and high turnover. Those that embrace AI-driven onboarding will cut ramp time, boost rep satisfaction, and drive revenue faster.
The playbook for onboarding is being rewritten. Are you keeping up?
Let’s talk.
Kelly Lewis is a Sales and Enablement Strategist creating GTM strategies that work.
I have been teaching college level communication courses for 20 years, but I just began using AI in the classroom over the last academic year. In addition to Public Speaking, I teach Argumentation and Debate, Group Dynamics, Interpersonal Communications, and competitive speech and debate. As an educator, I have always tried to make these subjects relevant to the lives of my students. One way I do that is by incorporating technology into the assignments. Because I embraced exciting new tools like ChatGPT and Yoodli, this last academic year turned out to be both the most revolutionary and most positively received that I can remember.
It was the last week of the semester, and I had tasked my public speaking students with composing a farewell speech to the class. As I gave them some last minute pointers on this particular speech, I reminded them to use their artificial intelligence (AI) speech coach, Yoodli. It was then that a student asked if they could continue to use Yoodli after the semester was over.
“Little did I know that Yoodli would serve as the gateway into my unanticipated journey of blending AI with teaching“
How My Year of Teaching with AI Began
Yoodli is one AI tool you can seamlessly incorporate into the classroom.
One year ago, a colleague introduced me to Yoodli. When he described it as an AI speech coach that offers automatic feedback on a variety of linguistic aspects, I was curious, but I had no reference point for what AI was capable of. I pictured the automatic transcriptions that YouTube generated. I already had plenty of experience with using it for certain projects, and while those are helpful, the idea of a more reliable transcript did not strike me as anything that would upend my approach to teaching. Little did I know that Yoodli would serve as the gateway into my unanticipated journey of blending AI with teaching, and would set the tone for a profound shift in my approach to pedagogy over the coming twelve months.
Yoodli’s impressive capabilities took me by storm, leaving me inspired and eager to explore its potential. It promised to analyze verbal fillers, monitor noninclusive language choices, count words, assess conciseness, and more. The thought of such a tool’s potential to enhance the quality of speech and communication was staggering. So, I jumped in with both feet. As someone devoted to education for nearly two decades, I could not resist the allure of incorporating this tool into my online course content. I was already writing a textbook for public speaking, so I wrote in exercises and instructions for Yoodli during the final revisions; I even put images of Yoodli analytics on the cover.
The Role of AI in Academia
My passion did not go unnoticed. Yoodli invited me to join them at the National Communication Association Conference in November last year. I was thrilled about the opportunity, hoping to see my peers share my excitement. I also felt a responsibility to share the broad potential of this AI tool with my fellow educators. However, to my surprise, my enthusiasm was not mirrored by the average college professor. On one hand, this lack of shared excitement was disappointing. I wanted my peers to see the potential I saw in Yoodli. I hoped they would embrace the power of AI in improving communication. On the other hand, their skepticism cemented my role in academia as a vocal advocate for the responsible integration of technological tools into communication classes.
Change in academia is slow, which puts it at odds with the capabilities of AI. In a remarkably short span of time, I saw the transformative effects of Yoodli on my students’ speech. For hundreds of my students, it decreased verbal fillers at a rate I hadn’t seen in 20 years of teaching. There were minor hiccups, as is inevitable when integrating new technologies, but the payoff was worth it. The students were impressed, and the confidence in their speaking abilities was notable.
“The landscape of teaching and learning is changing rapidly, and riding this wave of progress is as exhilarating as it is daunting”
I already committed to introducing as many students and colleagues to this tool. But just when I thought I had wrapped my head around Yoodli’s transformative power, another game-changing AI was released—ChatGPT. I was once again amazed and intrigued. The heavy lifting of speech preparation was now automated, streamlining the process of crafting human presentations. Essentially, in one year, AI had revolutionized the landscape of speech delivery from start to finish.
As someone working on the front lines of academia, I find it increasingly crucial to react responsibly to these technological advancements. Developing guidelines for responsible AI use, especially for my students, has become an essential part of my role. After all, AI is a double-edged sword. While it has the potential to significantly improve learning, it poses ethical and practical challenges that we need to address. In the face of these rapid advancements, the overwhelming influx of AI tools addressing a myriad of niche problems can be daunting. However, I am learning to confront these challenges and identify the most relevant and reliable technologies for my courses. My commitment is to streamline their integration and make the transition as seamless as possible for my students.
As new tools like ChatGPT burst onto the scene, we need to make an effort to responsibly incorporate them into the classroom.
Using AI as a Teacher: Final Reflections
As the academic year comes to a close and summer sets in, I find myself in a familiar pattern—taking a breather and planning for the year ahead. This time, my focus is on weaving AI tools into my course content, aiming to bolster my teaching efficacy and enhance my students’ learning experiences. The landscape of teaching and learning is changing rapidly, and riding this wave of progress is as exhilarating as it is daunting.
As I reflect on this year of teaching with AI, I am filled with a sense of accomplishment and anticipation. The world is moving fast, and technology is shaping every sphere, including education. I have made a commitment to keeping up with this progress. This means responsibly adopting tools like Yoodli and GPT to prepare my students for the future. It’s been a year of transformation, discovery, and growth—one that I will cherish as a pivotal chapter in my academic journey.
With the explosion in generative AI, we’re seeing thousands of tasks get automated every day. GPT-enabled systems can write blogs, generate customer support emails, edit videos, and even create Van Gogh-like paintings. What does this mean for the most fundamental aspect of human interaction—the way we communicate with one another? What’s the future of communication?
What Is the Future of Communication With GPT-Enabled Skills?
I imagine a not-too-distant future where having the right answer at your fingertips will be the norm, not the exception. Access to in-the-moment information will be completely commoditized.
A college graduate interviewing at McKinsey will be able to instantly tell you how to calculate the number of ping pong balls in a Boeing 747 or the number of windows in New York City. This information will show up on their screen (or AI-powered chip in their brain—Wait, what?!) as soon as the interviewer asks the question.
A Ford sales executive will be able to give you the most personalized, relevant, and up-to-date pitch about why you should buy the new Ford car. They’ll cross-reference your current salary and purchase behavior with every conversation you’ve had with a car sales representative to address your concerns.
An absentminded spouse will no longer fumble the next time their partner asks them their anniversary date or what they did for their child’s second birthday. They’ll have the right thing to say at the right time (P.S. This is a billion-dollar business waiting to take off.)
In a world with ubiquitous, contextual, and real-time knowledge—all powered by AI—the content of what we say will lose significance. But how we deliver that message will likely separate top performers from the rest. The interviewee, salesperson, and spouse must convey their story with even more passion, conviction, and authenticity to differentiate themselves from everyone else.
Can AI Automate Interpersonal Human Communication?
I do not believe that AI can (or should) automate interpersonal human communication. The way we build rapport with another person is based on a complex web of emotions that’s too difficult to deconstruct. Even the most sophisticated AI model cannot replicate empathy, emotional intelligence, and feelings from prior interactions. This nuance in communication will likely make us even more human in an AI-powered world.
At Yoodli, we’re building for a future where AI will help people be more effective communicators. Everyone will have a personalized AI speech coach by their side at all times—like the friend who pokes you under the table when you make a faux pas at a dinner party. Platforms such as Yoodli will give you real-time nudges on your Apple Watch to speak faster or slower depending on the conversation, to calm down when you’re getting heated in a negotiation, or to remember to mention your key talking point in a presentation.
Yoodli will give me best practices on how to speak with charisma. However, technology will not be able to recreate the passion, conviction, and authenticity in that in-person interaction with the interviewer, car buyer, or spouse. Interpersonal communication skills will be more important than ever. AI will help me speak more effectively. But I, in the most human way, will still need to convince the listener of what I’m saying.
Wrapping Up
The future of communication will see content increasingly losing value, making delivery more and more important. But, regardless of the advancements in generative AI, communication among people can’t truly be replaced by machines. That’s because, at its heart, communication is human. So, Yoodli’s AI platform won’t replace you. It will simply continue to help you authentically communicate as a human as it always has.
We know you’re busy. That’s why you’re here. We’ve put together a list of some of the best productivity apps to save you time. Take a look, and see how they can help you work more efficiently.
10 of the Best Productivity Apps
Below, you’ll find information on 10 of the best productivity apps. We look at Notion, Slack, Yoodli, Calendly, Grammarly, Loom, Todoist, Strava, Superhuman, and HubSpot. You’ll find information about each app and its niche. We also discuss some considerations could impact how and if you use the platform.
Notion is a connected workspace that centralizes knowledge, communication, and project management.
It offers customizable building blocks such as boards, tables, timelines, calendars, galleries, and lists.
Users can create their own labels, tags, owners, and more to keep everything organized.
Notion supports multiple languages and has a vibrant global community.
It provides endless templates for various use cases, including company wikis, product roadmaps, OKRs, meeting notes, vacation planners, editorial calendars, and habit trackers.
More About Notion
Notion is a popular freemium productivity and note-taking web application that offers a range of organizational tools, including task management, project tracking, to-do lists, bookmarking, and more.
One of the key themes underlying Notion’s success is the centralization of knowledge and communication. With its ability to create custom templates, and embed videos, users can easily organize their work in one place. Collaboration is also made easy with real-time editing features that allow multiple users to work on the same document simultaneously. Additionally, Notion has expanded into education as well as personal organization with its launch of the Notion Certified Program.
The platform was founded in 2013 in San Francisco. Since then, Notion has gained popularity as a productivity tool for individuals and teams due to its customizability and organization features.
Considerations
Remote work becomes more prevalent globally. it remains to be seen how much impact this will have on productivity software market competition between established players like Trello or Asana versus new entrants such as Monday.com or even Wikis like Confluence.
There have been critiques about Notion’s user interface and learning curve that may hinder adoption by some users. Another consideration is privacy and security concerns. As a centralized workspace, Notion stores a significant amount of sensitive information. This could potentially be compromised if proper security measures are not taken.
The platform is designed to improve engagement and scale for businesses.
Users can create workspaces and join communities.
Slack offers desktop notifications and integrates with other tools.
Resources include a blog, help center, and events.
More About Slack
Slack provides a communication platform for team collaboration. The rise of remote work and distributed teams has led to an increased need for communication and collaboration tools. We include Slack among the best productivity apps because it’s a popular solution for businesses looking to improve productivity and efficiency.
Founded in 2013, Slack operates offices around the world. In December 2020 Salesforce announced its acquisition of Slack Technologies.
Considerations
In March 2021, Slack experienced a global outage. It affected users’ ability to send messages and access the platform. This highlighted potential drawbacks and challenges associated with relying on communication platforms for team collaboration.
Creating workspaces and joining communities can be useful for collaboration. But, it might also lead to information overload and distractions for some users. The convenience of desktop notifications and integrations may also contribute to distractions and interruptions for users.
Yoodli offers personalized and private feedback from their AI speech coach for free.
The app can help users improve their communication skills for various scenarios. These include job interviews, corporate presentations, and sales calls.
Yoodli is a top-rated public speaking app and offers resources such as courses and a community.
The app is useful for Toastmasters, coaches, product managers, and sales representatives.
Toastmasters International has partnered with Yoodli to bring AI speech coaching to 149 countries.
More About Yoodli & Its Niche
Effective communication skills are essential in both personal and professional settings. There’s an increasing demand for effective communication skills in the modern workplace and society. So, there’s a growing need for personalized feedback and resources to support individuals in developing communication skills. This is where technology comes into play, specifically AI (Artificial Intelligence). AI can provide personalized feedback on various aspects of communication.
One example of an AI-powered public speaking app is Yoodli. Yoodli offers personalized feedback from an AI speech coach that analyzes users’ speech patterns and provides suggestions for improvement. With the shift toward remote work and virtual communication, platforms like Yoodli have become increasingly popular as people seek ways to improve their virtual communication skills.
We include Yoodli among the best productivity apps because its provides quick and helpful coaching in a world where technology plays an increasing role in personal development. The potential for further advancements in AI speech coaching technology could revolutionize how we approach improving our communication skills.
Considerations
Yoodli offers personalized and private feedback from their AI speech coach for free. But, it’s possible that the feedback might not be as accurate or comprehensive as feedback from a human coach. The app can help users improve their communication skills for various scenarios. But, it might not be able to address all aspects of communication, such as nonverbal cues or cultural differences. It’s also unclear how effective the AI speech coaching is for individuals with different learning styles or language backgrounds.
It’s important, too, not to overlook the value of community support and traditional forms of coaching. Ultimately, it’s important to find a balance between utilizing technology while recognizing its limitations.
Calendly is a scheduling automation platform that simplifies scheduling for over 10 million users worldwide.
Users can share their Calendly availability with others via email, text, or website. Prospects and recruits can book high-value meetings in seconds.
Calendly offers integrations that boost productivity and security features like centralizing billing and managing how coworkers use Calendly.
Teams can use Calendly to conduct meetings at scale, customize reminder and follow-up workflows, and integrate with sales tools.
More About Calendly & Its Niche
Calendly provides a business communication platform for teams to schedule, prepare, and follow up on external meetings. Founded in Atlanta in 2013, Calendly has grown to become a tech unicorn.
Continued growth and expansion of scheduling automation platforms like Calendly are expected due to the ongoing shift towards remote work and virtual meetings. Potential advancements in artificial intelligence (AI) could further streamline scheduling processes by automating certain tasks. These tasks include rescheduling appointments based on availability changes or predicting optimal meeting times based on past behavior patterns.
Other scheduling and appointment booking software platforms such as Doodle, Acuity Scheduling, and OnceHub are also available. Productivity and efficiency tools for businesses such as Trello, Asana, and Slack can also be used alongside scheduling automation platforms like Calendly.
Considerations
The potential impact of scheduling automation on reducing administrative workload and improving work-life balance is significant. However, it’s important to consider the potential drawbacks of relying solely on automated systems without maintaining personal communication or flexibility in scheduling.
If coworkers are not trained on how to use Calendly effectively, it could lead to confusion or mistakes in scheduling. Additionally, Calendly allows for customization of reminder and follow-up workflows. But, it might not be able to accommodate all types of workflows or preferences. Some users may require more flexibility or customization options than Calendly can provide.
Grammarly is a free online writing assistant that uses AI to help users write bold, clear, and mistake-free content.
It provides suggestions for grammar, spelling, style, and tone across various platforms, including desktop applications, social media, emails, and documents.
Grammarly has been praised by users for its effectiveness.
The company also has a blog and features such as citation generator, tone detector, and analytics.
Grammarly offers various plans, including Premium, Business, and Education.
The platform has a browser extension and mobile apps.
More About Grammarly & Its Niche
We include Grammarly among the best productivity apps because of the way it quickly enhances the communication process. In today’s digital age, clear and effective communication is more important than ever. Whether it’s for business, education, or social media, the ability to write well can make all the difference. This is where Grammarly comes in. It’s a cloud-based typing assistant that reviews spelling, grammar, punctuation, clarity, engagement, and delivery mistakes in English texts.
Grammarly offers various subscription options with features such as a browser extension optimized for Google Docs and a smartphone keyboard.
Grammarly was launched in 2009 as an educational app to help university students improve their English skills. Now, it’s used by individuals from all walks of life who want to improve their writing skills.
Considerations
The rise of remote work due to the COVID-19 pandemic has made tools like Grammarly even more important than before. AI technology continues to advance rapidly across various industries including language processing. So, it’s likely that writing tools such as Grammarly will become even more sophisticated and widely used.
However, there might also be concerns about over-reliance on such tools. This could lead to negative effects on individual writing skills or limitations in detecting nuances in language and tone that require human intuition rather than machine learning algorithms. There are also potential ethical implications of relying on AI for writing assistance. This could lead some people to push back against its use.
Grammarly uses AI technology to provide suggestions for improvement. So, it’s not always accurate in detecting errors or providing appropriate suggestions. This can lead to users relying too heavily on the tool and hindering their own development of writing skills.
Furthermore, Grammarly’s effectiveness may vary depending on the user’s writing proficiency and style. The tool’s suggestions aren’t always appropriate for the context or purpose of the writing. This can lead to a loss of authenticity in the user’s voice.
Finally, Grammarly offers various plans and features that cater to different needs and preferences. But, it might not be suitable for all types of writing. For example, creative and academic writing require specific formatting and citation styles.
Loom
Here’s Loom in a nutshell:
Loom is a video messaging tool. It allows users to record quick videos to update their team and reduce the need for meetings.
Loom has over 14 million users across 200,000 companies.
Users can easily record their screen and from their camera, and they can share the video with a link.
Loom also offers interactive features such as emoji reactions and time-stamped comments to keep teams connected.
Loom is used by various companies—including MetaLab, HubSpot, and Pearson—to improve communication and collaboration.
Loom is available on Mac, Windows, iOS, and Android devices.
More About Loom’s Niche
The COVID-19 pandemic has brought about a significant shift in the way we work. Remote work and virtual communication are more prevalent than ever before. As a result, video messaging tools like Loom have become increasingly relevant and necessary for businesses and individuals alike. These tools allow users to record and share videos for communication purposes. This makes it easier to collaborate with team members who may be located in different parts of the world.
Other popular video messaging tools include Zoom, Microsoft Teams, and Google Meet. It’s likely that the use of video messaging tools will continue to grow as remote work becomes more common. There may also be further developments in interactive features and integration with other communication and collaboration tools.
Considerations
While video messaging tools like Loom may be useful for updating teams and reducing the need for meetings. But, they may not completely eliminate the need for real-time interaction and collaboration. Some discussions may require immediate feedback and brainstorming that cannot be achieved through video messaging alone. Therefore, it’s important to consider the specific needs of each team when deciding on communication tools.
Ultimately, it’s key to find a balance between virtual communication tools like Loom alongside face-to-face interactions.
Todoist is a task manager and to-do list app that helps users become more focused, organized, and calm.
The app allows users to add tasks quickly using natural language recognition and recurring dates.
To-do lists are automatically sorted into Today, Upcoming, and custom Filter views. This helps users focus on their most important tasks.
Todoist offers project templates, customization options, and integrations with other tools to make task management more efficient.
The app has been downloaded over 30 million times, with two billion tasks completed and one million Pro users.
More About Todoist’s Niche
Todoist is a popular task management app. It offers many useful features such as natural language recognition and customizable filters views. As technology continues to advance, the need for digital tools to manage tasks and increase productivity has become increasingly important.
Individuals and teams are looking for ways to stay organized and efficient. Task management and to-do list apps have become a popular solution. They allow users to create lists of tasks or projects that need to be completed. They also offer features such as recurring dates and project templates that help streamline the task management process.
Productivity, organization, efficiency are key themes when it comes to task management apps. Users should understand concepts such as recurring dates and project templates in order to fully utilize these tools. Additionally, it’s important for them to grasp related topics such as productivity techniques like Pomodoro Technique or Getting Things Done (GTD).
What works well for one person may not work as effectively for another. The automatic sorting of tasks into different categories might also not always accurately reflect the user’s priorities or deadline. This could lead to confusion or missed deadlines.
Project templates, customization options, and integrations with other tools can improve efficiency in some cases. But, they also might add complexity and require additional time and effort to set up and maintain. Furthermore, users might find themselves spending more time managing their tasks than actually completing them.
Strava is a platform where people can upload their exercise activities, from dog walks to Olympic marathons.
Strava offers features such as routes and subscriptions, as well as information about upcoming marathons.
More About Strava & Its Niche
Strava is a popular social media platform that allows users to track and share their exercise activities. It’s focused primarily on cycling and running. We include Strava among the best productivity apps because exercise is a vital part of a productive person’s life.
Strava records data for a user’s activities, including route summary, elevation, speed, timing, power, and heart rate. Activities can be recorded using the mobile app or from devices manufactured by third parties such as Garmin and Wahoo.
One of the key themes of Strava is fitness tracking and community building. Users can share their activities with followers or publicly to connect with others who have similar interests in physical activity.
The platform offers a freemium model with some features available only in the paid subscription plan.
Likely, we’ll see continued growth and evolution of Strava and platforms like it as they integrate with other technologies such as wearable devices and virtual reality experiences.
Considerations
Strava might not be suitable for all kinds of physical activity. Some users may engage in activities such as weightlifting and yoga that aren’t easily tracked by GPS. Thus, they might find the platform less useful.
There may be increased regulation around data privacy and security concerns in the tech industry overall. We will continue to navigate these issues surrounding technology’s impact on our health habits and personal information sharing practices online. So, individuals should stay informed about terms of service agreements and privacy policies with these types of services.
Superhuman is an email service that claims to save teams over 10 million hours every year.
The service is built for teams that use Gmail or Outlook.
Features include Split Inbox to triage incoming emails, automated follow-up reminders, and Snippets to automate typing.
Superhuman allows users to snooze emails, see when people read their emails, and share read statuses with their team.
Scheduling events can be done right from the email interface.
The service provides social insights from LinkedIn, Facebook, and Twitter to help users be more effective in their communication.
More About Superhuman & Its Niche
Email is a primary mode of communication in the workplace. It’s one of those things that can either slow you down or make you more efficient. It all depends on how it’s used. We include Superhuman among the best productivity apps because it streamlines the email experience.
Customers have reported that Superhuman has helped them be more productive, make decisions faster, and focus on meaningful work. The company claims that users can save up to three hours a week by using it. Superhuman features the liberal use of keyboard shortcuts to speed up email reading and replying. Other features include Split Inbox, Snippets, and Snooze.
The platform was founded in 2014. The app costs $30 ($10 for students) per month.
Other email management tools such as Boomerang have also risen in popularity in recent years. Technology continues to shape the future of work. There’s potential for continued development and improvement of email management tools and services with integration of AI and machine learning.
Considerations
There are potential drawbacks of relying too heavily on email as a communication tool. These include the impact of email overload on mental health and well-being. There may also be a shift towards alternative modes of communication in the workplace.
Furthermore, the reliance on a third-party email service like Superhuman raises concerns about data privacy and security. As Superhuman has access to users’ email accounts and communication, there’s a risk that sensitive information could be compromised.
HubSpot is a CRM platform that connects marketing, sales, content management, and customer service.
The platform offers various software products, including Marketing Hub, Sales Hub, Service Hub, CMS Hub, and Operations Hub.
HubSpot’s popular features include lead generation, marketing automation, advanced CRM, meeting scheduling, customer feedback, and data sync.
The platform provides free tools and features, as well as premium software.
HubSpot offers free courses, certifications, and resources to help users learn and grow.
The platform has a drag-and-drop editor, SEO recommendations, website themes, and programmable automation.
The company has a legendary customer support team and an active user community.
HubSpot has over 167,000 customers in more than 120 countries.
More About HubSpot & Its Niche
HubSpot is a leading American software company. It provides tools for customer relationship management, social media marketing, content management, lead generation, web analytics, search engine optimization, live chat, and customer support. HubSpot’s products and services integrate various business functions through a single platform. They also provide free resources and tools to users for learning and growth.
One of HubSpot’s key themes is its focus on customer support and community building. The company offers both free and premium software options. They provide educational resources such as blogs, webinars, courses, and certifications to help users learn about inbound marketing strategies. In addition to this, HubSpot has recently launched Operations Hub, which aims to streamline business operations by automating manual tasks.
The company was founded in 2006 at the Massachusetts Institute of Technology (MIT). It has since grown to become a major player in the CRM industry.
HubSpot suggests that it will continue expanding its offerings by integrating more business functions into its platform. However, it may face increased competition from other CRM platforms. These include Salesforce and Zoho along with marketing automation software providers such as Adobe Marketo Engage or Oracle Eloqua. Despite this competition, though, their focus on customer support may help them maintain their loyal user base over time.
Considerations
HubSpot offers a range of software products. But, some businesses may not need or use all of them. This could result in unnecessary costs. There are also potential drawbacks of relying on a single platform for multiple business functions.
Wrapping Up
Maybe you’re looking for ways to keep email from burying you. Or, you want to exercise consistently and wonder if there’s a good way to stay on top of it. Whatever your productivity needs, we hope you’ll find help with these platforms. Let us know in the comments what apps work for you!
Note: This post was created in partnership with artificial intelligence.
There’s been a lot of hype around ChatGPT as of late. It’s dominated news headlines, trended on Twitter and Google, and has been a topic of discussion on both podcasts and on TV.
But what exactly is ChatGPT? And how is it used? In our cohesive guide, we’ll take a deep dive into what it is, how it works, and what you can expect when using this AI model.
What Is ChatGPT?
ChatGPT — which stands for Chat Generative Pre-trained Transformer — is a generative AI model. It communicates with users in a conversational manner using a dialogue format. This special format allows ChatGPT to deny inappropriate asks from users, answer follow-up queries, and even admit when it’s made a mistake.
If you’re curious, you can try ChatGPT for yourself.
ChatGPT’s chatbox homepage lists examples, capabilities, and limitations.
What Is Artificial Intelligence and Generative AI?
As humans, we often need to problem-solve and make decisions. Artificial intelligence marries those qualities with the power of machines and computers. AI can be applied in a number of different ways, such as with natural language processing (NLPs), machine vision, and speech recognition, among others.
On the other hand, generative AI is a subset of AI in which machines generate content. This could include writing, audio, video, or imagery. Machines using generative AI rely on algorithms based on their training data.
What Is the Difference between a Search Engine and ChatGPT?
With the buzz around generative AI and ChatGPT, there’s been some confusion about how ChatGPT differs from a typical search engine, like Google search. Here’s the difference.
When users input a keyword into the search bar of a search engine, the search engine will use their keyword to provide a list of existing websites that are related to the said keyword. So, with a search engine, it’s the responsibility of the user to find relevant information they need by searching through the list to find the information they’re looking for.
With ChatGPT, however, the model leverages natural language processing to give users more personalized information directed toward their query. It can understand not only the intent, but also the context of a user’s question. This is what allows ChatGPT to provide precise, specific, and often individualized responses to queries.
Who Owns ChatGPT?
An AI and research development company, OpenAI, owns ChatGPT. OpenAI’s mission is to “ensure that artificial general intelligence benefits all of humanity.”
Its headquarters is in San Francisco, California. In fact, it’s likely you’re familiar with a few of the key players. Figures like Peter Thiel, Elon Musk, Sam Altman, Jessica Livingston, LinkedIn co-founder Reid Hoffman, and OpenAI chief scientist Ilya Sutskever, have all been involved with OpenAI in some way or another.
But Isn’t ChatGPT Owned by Microsoft?
Some are under the impression that Microsoft owns ChatGPT. As we discussed above, that’s not true. But why does that misconception exist?
In 2019, Microsoft joined ChatGPT as a strategic investor. In return for a license to the technology, Microsoft gave OpenAI one billion dollars in funding.
Microsoft plans to up their investment with ten billion more dollars to OpenAI, solidifying their partnership even more, which is likely where the confusion is as to who owns ChatGPT.
Is ChatGPT Free?
Yes, ChatGPT’s basic version is totally free for anyone to use. Not only that, but you can use ChatGPT as much as you want, without any limits.The only limits are on the character and word counts for responses.
How Does ChatGPT Work?
ChatGPT works like this: It gets its info from a variety of sources (more on that below) and then returns responses to a user’s query or prompt based on that info it was trained on.
In addition to this, ChatGPT’s dialogue capabilities are optimized using something called reinforcement learning with human feedback (RLHF). Without getting into the nitty gritty, RLHF helps train these massive language models. And ChatGPT isn’t the only model using RLHF. In fact, it’s also used for OpenAI’s InstructGPT models, as well as Anthropic’s Claude, and DeepMind’s Sparrow.
Where Does ChatGPT Get Its Data?
ChatGPT gets its data from a variety of sources. This model was trained on data from sources like news articles, books, Wikipedia, and science journals. However, this data only goes up to 2021. In other words, ChatGPT is missing some more recent information and news.
What Can ChatGPT Do?
It seems like ChatGPT can do everything. Well, almost everything. Here are the top 11 things that ChatGPT can do.
Solve mathematics equations. Yes, ChatGPT can solve math equations. But it doesn’t stop there. Not only does this model solve the problem, but it also guides the user step-by-step to how it arrived at the correct answer. This can help you understand a mathematics problem inside and out.
Draw out the data from text. Extracting data from text is something ChatGPT does very well. Just input the text into the chatbox and tell the model which kinds of data you’d like to extract. You can also tell ChatGPT which format it should be in.
Write music. Although many people think of ChatGPT as useful for “practical” or “logical” needs like solving math problems, it can tackle creative endeavors as well. One such example is writing music. All you’d need to do is ask it to write a song on a certain topic and ChatGPT can even come up with some basic chords. For example, we asked it to write a song about climate change and here’s what it came up with:
Verse 1:
G D The earth is getting hotter every day Em C The ice caps are melting, the oceans sway G D The air we breathe is full of smoke Em C The forests disappear, it’s no joke
Chorus:
G D We need to act before it’s too late Em C The future of the planet is at stake G D Let’s reduce our carbon footprint Em C And take steps to heal our planet
Verse 2:
G D The weather is changing, it’s not the same Em C The seasons are shifting, it’s not a game G D The animals suffer, their habitats gone Em C The damage we’ve done, can’t be undone
[Chorus]
Bridge:
Em C The power is in our hands G D Let’s change our ways and take a stand Em C We can make a difference, it’s true G D Let’s save the earth for me and you
[Chorus]
Outro:
G D The earth is our home, let’s keep it clean Em C Let’s work together, as a team G D The future is bright, if we try Em C Let’s protect the earth, before we say goodbye.
Generate ideas. Another creative way in which you could use ChatGPT is for idea generation. The options here are endless. For example, you could ask for five party ideas for a 16-year-old’s birthday or for a creative writing prompt. You could also ask it for low-carb dinner ideas — whatever floats your boat.
Simplify complex topics in plain language. You might be familiar with the subreddit, r/explainlikeimfive. It’s a subreddit that explains topics to users “as if they were 5 years old” — essentially, explaining complex topics in layman’s terms. Incredibly, ChatGPT can do this, too. All you’d have to do is ask a question, such as, “How does an Etch-a-Sketch toy work?” followed by “explain like I’m five.” The response will be an answer to your question in simple terms.
Debug code. For programmers, debugging code can be a pain. Luckily, ChatGPT can debug your code for you. Beyond that, it can even point out vulnerabilities. Let’s say you ask it to debug your code. ChatGPT will do that, as well as break down what kind of bug you’re dealing with and examples of how to fix it.
Act as a Linux Terminal. Not many people realize this, but you can ask ChatGPT to “act as a Linux Terminal.” When you do so, you’ll be able to use Linux commands and create directories and files, among other things. If you’d like to try it out, input this text from research scientist Jonas Degrave and senior staff research engineer at DeepMind, Frederic Besse:
I want you to act as a Linux terminal. I will type commands and you will reply with what the terminal should show. I want you to only reply with the terminal output inside one unique code block, and nothing else. Do not write explanations. Do not type commands unless I instruct you to do so. When I need to tell you something in English I will do so by putting text inside curly brackets {like this}. My first command is pwd.
Write code. If you’re unfamiliar with programming, you can ask ChatGPT to write code for you. You can also ask it to write code for practice or as you’re learning to code. Either way, users can ask the model to write code. You can even specify to have ChatGPT write code in a specific language, like Java or Python.
Locate answers (to assignment or homework questions). No matter what grade level a student is, ChatGPT can answer homework or assignment questions. For example, math equations aside, you could ask it a question like, “What is the strongest muscle in the human body?” and the model will tell you it’s the masseter muscle (or the gluteus maximus, which the model added since some scientists disagree).
Translate text from one language to another. Like Google Translate, ChatGPT can also translate text into one language or another. For example, you can paste text in Polish and ask the model to translate it for you. Or, you could ask something like, “How can I wish someone a blessed Ramadan in Arabic?”
ChatGPT can also inform users how to wish someone a blessed Ramadan in Arabic, for example.
Grade papers and essays. Believe it or not, ChatGPT can actually grade essays, too — not just write them. Professors (or students) can ask the model to grade an essay and ChatGPT will comply by assigning the essay a letter grade. It takes it a step further by also providing an explanation for how it arrived at that letter grade, as well as tips and feedback to improve the paper.
What Are ChatGPT’s Limitations?
Of course, ChatGPT isn’t perfect. There are a few limitations to be aware of.
First and foremost, its limited knowledge comes to mind. ChatGPT has access to lots of data, but not all data that’s ever existed. There’s a limit to what it knows. For example, things like recent news or niche topics might be outside the scope of the model.
It’s also not always accurate. For example, ChatGPT is known for having grammatical errors, misspellings, and typos. That’s why it’s always recommended to double check the information (or at least acknowledge that it still might not be accurate).
ChatGPT has trouble juggling multiple asks at once. Multitasking is not a strong suit of this model. If you ask a single question, it can provide a straightforward response. But once you start asking multiple questions or asking for multiple things, ChatGPT has a difficult time prioritizing.
Still, the overall concept and capabilities of this generative AI model are pretty impressive.
How to Use ChatGPT
Luckily, learning how to use ChatGPT is actually pretty simple. You can learn how to use ChatGPT in these three easy steps:
Make an account. Visit chat.openai.com and make a free account. You can use an email address or sign in with your Microsoft or Google account. You’ll also need a phone number, and it can’t be a virtual phone number (VoIP). Once you input your phone number, you’ll have to input a texted code to verify your new account.
Now, just type your request into the ChatGPT chatbox and you’re ready to go. This can be a question, like, “What’s the weather usually like in Georgia in May?” or a prompt, like, “Give me some ideas for a baby shower.”
If you don’t get the answer you’re looking for, try again. Sometimes, you need to rephrase or ask a different question to get the results you’re looking for.
Can ChatGPT Be Detected?
The short answer: Maybe? Currently, there aren’t many options available for detecting the use of ChatGPT in something like essays, for example. However, that doesn’t mean there isn’t anything out there.
Princeton University student Edward Tian created a detection tool called GPTZero that’s said to be able to detect the use of ChatGPT. It was announced early in 2023.
ChatGPT Alternatives
As for ChatGPT alternatives, there are a handful out there. For example, Crossplag, a plagiarism checking tool, provides authenticity checking for content via AI detection.
If you’re looking for ChatGPT alternatives for writing, you might want to check out:
AI examples like ChatGPT can successfully produce code, text, and research. But AI can assist in other areas too, such as public speaking coaching. Yoodli is a great example.
Like ChatGPT, the Yoodli speech coach is powered by AI. Because of this, Yoodli is able to give users human-like feedback on their speaking patterns and speeches. For example, it can tell you things like:
Be more succinct in a certain part
How to reword sections of your speech to improve quality and flow
Where to add more information to improve cohesiveness
This AI coach not only provides specific metrics, such as your speaking pace and your filler word usage, but it also offers individualized coaching comments just for you and your speech.
For those looking for a judgment-free, personalized speech coach, Yoodli is one of the best available.
What’s Next for ChatGPT?
In terms of what’s on the horizon for ChatGPT, experts say the model will have more specific applications.
As a result, researchers expect more intense AI regulation as various models keep cropping up. For the United States, there’s no AI regulation as of right now. We can also expect models like this one to continue getting more buzz and hype as more people branch out and begin using it.