Tag: AI speech coach

LifeHikes 101: Pros, Cons, and Alternatives

December 17th, 2023
LifeHikes is one of the best options for career growth, skill development, and improved performance in the workplace.

We’ll tell you everything you need to know about this organization and its programs, from its features and offerings to the pros and cons.

What Is LifeHikes?

LifeHikes is an organization that offers programs to improve communication and leadership among communities and individuals. It also provides sales and life skills. LifeHikes programs leverage communication technology, team-based learning, and life coaching to promote a holistic ecosystem for learning.

This organization also has a coalition of leaders from successful, well-known companies such as:
- Amazon
- LinkedIn
- Ernst & Young
- Massmutual
- Microsoft
- LifeWire
- Johnson & Johnson
- ZARA
- Gallup
- SiriusXM
- Goldman Sachs
What is the LifeHikes foundation?

LifeHikes has a public non-profit known as the LifeHikes Foundation. It’s a partner to LifeHikes and offers both low-cost and free leadership and communication training to communities who are underserved or can’t usually afford this type of training.

Its mission is to empower communities and society to give more and to do good, with special focus areas for:
- Educators
- People of color
- High schoolers
- Smaller nonprofit organizations
- Women
LifeHikes clients

The LifeHikes organization has many well-known, large clients that it provides training programs for. For example, some of LifeHikes’ clients include brands like:
- Meta
- Air BNB
- IBM
- Tesla
- Business Insider
- Pinterest
- Time, Inc.
- Alibaba
LifeHikes Features and Offerings

This organization has many worthwhile features and offerings to take advantage of. For example, LifeHikes offers programs and services including:
- Team-based training
- 1:1 sessions
- Open enrollment
- The Loop
Let’s take a closer look at some of these features.

Team-based training

No matter your organization’s size, location, or skills, LifeHikes has something to offer with regard to team-based training. Teams can pick up essential career skills — from effective communication to leadership abilities and even sales skills — in whatever format is best, whether that’s in person, hybrid, or virtual.

You can choose training by skill and the level of growth. For example, if you’re looking for some improvement but not a multiple-course training, you can take advantage of the standalone learning experience LifeHikes offers. These bite-sized trainings focus on a specific topic area with a few learning objectives for growth.

However, for teams looking for a bit more, LifeHikes’ multi-week training might be a better fit. This option offers a whole host of its own benefits, such as:
- Interactive technology
- Intersession practice
- Measurable assessments
For the most growth, LifeHikes offers customers a learning experience called the LifeHikes Loop. This includes all the aforementioned benefits coupled with additional offerings, such as:
- 90-minute sessions for reflection
- 1:1 coaching
- “Campfires,” the self-led book clubs LifeHikes promotes
1:1 Coaching

For a more tailored, personalized experience, LifeHikes’ 1:1 coaching is worth checking out. You’ll be able to build and hone in on your skills in a more customizable way. The way you receive coaching can depend on what skills you want to work on, your industry, where you are in your career, and your schedule.

For example, some of the categories in which you can improve your skills include:
- Executive presence and influence
- Resilience
- Situational preparation
- Leadership
- Career development
- Effective communication
Open enrollment

LifeHikes’ open enrollment is a good choice for teams who are looking for a more customizable package. It’s a helpful option for people who want to cater to their team’s schedules and learning needs.

You can choose topic areas to focus on based on what best aligns with your company or organization. There are tons of topics to choose from, including:
- “Connect First”
- “Executive Presence”
- “Dynamic Delivery”
- “Be Memorable”
- “Engage Your Audience”
- “Powerfully Concise & Better Questions”
- “Deliver Difficult Messages”
- “Storytelling For Impact”
- “Handle Tough Questions & Objections”
- “Consultative Selling”
These training sessions are also really easy to set up. All you have to do is pick a training, choose a date and time, and schedule it.

The Loop

The Loop is LifeHikes’ ongoing training program. It allows you to continuously grow and improve your team’s skills in a lifelong learning approach. The Loop includes both pre- and post-learning AI assessments and coach-led training sessions in a team-based learning environment.

For the most growth and development for teams, the Loop is definitely one of the best learning options out there.

LifeHikes Pros and Advantages

As you might expect, LifeHikes has many notable advantages to its programs. Some of the most beneficial pros to using LifeHikes include:
- More career advancement opportunities
- Skill development
- Improved performance at and outside of work
Career advancement opportunities

You can use LifeHikes’ programs in many ways, one of which being for career advancement. Using LifeHikes to work on your soft skills will open up more opportunities for career progression, allowing you to do what you like best.

For example, individuals who use LifeHikes not only work on building new skills and improving existing skills, but also see a boost in their confidence. Having more confidence in yourself and at work can help you in a number of ways, such as:
- Negotiating salary
- Taking on more, larger responsibilities and tasks
- Preparing for interviews
This enhanced confidence plus the new skills you’ll learn can bridge the gap between where you want to go in your career and your current skillset.

You’ll also be connected to a huge network of professionals through LifeHikes. The global community of this organization can open your eyes to an entire world of networking opportunities. You can connect to mentors and other professionals who have similar interests.

These connections can even affect your career trajectory.

Skill development

Of course, one of LifeHikes’ biggest (and most obvious) advantages is that you’ll be able to hone your existing skills and build new skills. Teams and individuals get to improve the most essential skills they need in the workplace. For example, some of the most beneficial skills you can pick up and build on include:
- Effective communication
- Critical thinking
- Leadership
- Problem-solving abilities
- Digital literacy
These are all sought-after skills that employers look for which just adds to your marketability as an employee.

Plus, teams and individuals alike are able to pick up these skills even faster thanks to LifeHikes’ micro-learning format. Instead of lengthy lessons, you’ll get snackable modules that can be completed no matter how busy your schedule is.

Overall improved performance

Using LifeHikes can improve your overall performance at work (and outside of work), too. The skills you acquire and your boosted confidence allow you to do the best work you can and perform better in your job. Employers will see you as a more valuable employee and asset to the company. This can translate to more recognition by your organization as well as raises and promotions.

LifeHikes Cons and Disadvantages

Like any business or service, LifeHikes definitely has its disadvantages. Though these aren’t necessarily deal breakers, some of the cons of using LifeHikes include:
- Its cost
- The lack of personalization options
- Its overall focus on soft skills
Cost

Although LifeHikes does offer low-cost and even free options, these options aren’t available for everyone. The pricing model could be considered on the higher end compared to other, more generic alternatives.

With more traditional training options, the cost is often more manageable and accessible than LifeHikes.

Personalization options

Personalized experiences are a huge component of technology and training services. LifeHikes doesn’t offer options that are significantly more personalized from one client to another with its team-based learning (although 1:1s are still an option).

With traditional training programs, coaches can often personalize the experience based on the individual or team. If you’re looking for more personal interaction, a more generic program might be more your speed.

Training focus

It’s no secret that LifeHikes’ training focus is on soft skills. However, this can be a significant disadvantage for people looking for training in technical areas or more specific subject areas. LifeHikes doesn’t offer this in-depth expertise in areas other than business development and soft skills.

To make sure LifeHikes is the right program for you, just make sure that the curriculum and training it offers aligns with the skill gaps and learning objectives you’re looking to bridge for your company or organization.

Yoodli: A LifeHikes Alternative

If you’re looking for an alternative to LifeHikes, you should explore Yoodli. Yoodli is an AI-powered speech coach that can help both individuals and teams improve their speech.

This app — which can be downloaded for free right to your desktop — is used by Toastmasters and major companies like Microsoft and Google. It has many use cases beyond just improving your public speaking skills. You can use this tool to practice anything from presentations to everyday conversation and online meetings. It even has an interview simulator that provides users with a realistic, sophisticated virtual interview experience that mimics the real thing.

Like LifeHikes, Yoodli can help individuals and teams build their soft skills, especially when it comes to effective communication. Yoodli uses generative AI to analyze your speaking and speech content to suggest actionable feedback based on your habits.

For example, Yoodli might flag that you used 54 filler words during your presentation. It might suggest you implement some natural pauses to reduce how many fillers you use. It can even recommend areas where you can tighten your language and make it more concise.

Yoodli is the perfect complement or alternative to LifeHikes to help improve your communication.

All of this information and more is accessible to users through an individualized report with metrics and data regarding your speaking. You can use the personalized report it provides to take a hard look at your own speech shortcomings to improve.

As an AI speech coach, Yoodli’s feedback is detailed and tailored to your abilities. Yoodli can even complement LifeHikes in that you can put your communication skills and techniques you learned through its program to the test.

You can learn more about Yoodli with our overview explainer:

Yoodli is the perfect LifeHikes complement (or affordable alternative).

The Bottom Line

LifeHikes is a worthwhile learning program service to consider if you’re in the market for team growth and development. It can lead to career advancement, skill development, and overall improved performance at and outside of work.

You can use Yoodli as a complement to LifeHikes or as an affordable alternative to build and improve your effective communication skills. Just remember that growth isn’t always linear and putting in all the work and effort is worth it in the end.

Sources
- LifeHikes: “The Coalition Advisory Team,” “About LifeHikes,” “Learning Experiences,” “1:1 Coaching,” “Open Enrollment Package,” “The LifeHikes® Loop.”
The 4 Day Workweek: What You Should Know

October 2nd, 2023
Most people used to work a six-day workweek, clocking in around 70 hours a week. That changed in the 1940s. But more than 80 years later, in the 2020s, companies are opening up to the idea of a four-day workweek.

There are tons of benefits to working four days per week instead of five, from increased productivity levels to a better work-life balance and decreased costs across the board.

We’ll tell you everything you need to know about the four-day workweek, including its history, how it works, who uses this type of workweek, and the benefits and drawbacks to working four days a week.

What’s a 4 Day Workweek?

The four-day workweek is a concept for workplaces (or for schools and universities) that uses a four-day arrangement. So for example, with this model, students, teachers, professors, and employees would attend school, university, or work for only four days per week instead of the typical five-day workweek.

Some of the main benefits of a four-day workweek include decreased costs across the board and more flexible working hours for employees.

How many hours is a 4 day workweek?

The four-day workweek is nice as you don’t work the typical 40 hours per week. Instead, employees work around 32 hours every week.

Although some mistakenly believe a four-day workweek will lead to decreased pay for employees, this is a misconception. Even though employees work for around 32 hours, their respective salary will remain the same.

History of the typical workweek

The typical workweek common today — the five-day workweek — was actually a result of the same kind of transition the four-day workweek offers today.

For example, the five-day workweek is the norm in most places because of the advocacy to move from working six days a week to just five in the early 20th century.

Because the workweek was changed from six to five days, the concept of “weekends” emerged. Prior to this, weekends didn’t exist.

Many economists and famous faces — John Maynard Keynes, Benjamin Franklin, and Karl Marx, for example — predicted a continued decrease in work hours as time went on.

How Does a 4 Day Workweek Work?

Typically, a four-day work week allows employees to continue to work 32 hours with the same pay, four days a week. However, there are a few variations worth mentioning.

Generally, a four-day workweek leads to shorter weeks on a fixed work schedule. That means an employee would work four 8-hour days per week.

Others use a compressed work schedule instead. With this schedule, instead of 32 hours, an employer spreads 40 hours across four days for 10-hour workdays.

There’s also an “in between” option, where employees have a four-day workweek every two weeks whereas they work five days during the other weeks.

Who Uses a 4 Day Workweek?

Many of the businesses and organizations who use a four-day workweek are white collar workplaces.

There are a select number of countries and companies that have either experimented with four-day workweeks or currently offer them.

Which countries use a 4 day workweek?

There are many countries who are experimenting with and use a four-day workweek. For example, after the COVID-19 pandemic, multiple countries’ governments offered a four-day workweek trial, including:
- Belgium
- Japan
- United Kingdom (UK)
- South Africa
- Spain
- Scotland
- New Zealand
Iceland in particular had two very successful trials and as such, 86% of the country’s population negotiated for permanent reductions in work hours.

Which companies use a 4 day workweek?

There are a great number of companies that currently offer a four-day workweek. Keep in mind though, not every single employee at these companies works four days a week; many employees still don’t have the option and work five days per week.

Companies that offer four-day workweeks in some capacity include brands such as:
- Amazon
- CARFAX
- Kickstarter
- Microsoft
- Panasonic
- Samsung
- Toshiba
Benefits of a 4 Day Workweek

There are tons of benefits to a four-day work week, from lower costs to improved work-life balance and increased productivity from employees. In fact, research shows four-day workweeks are beneficial for not only employees but also their employers.

Lower costs across the board

Implementing a four-day work week allows companies to cut costs across the board. For example, some of the overhead expenses and costs that brands can decrease or eliminate entirely include:
- Commuter benefits
- Office fees
- Perks for employees, like happy hours or free lunches
Remote work options can also lower costs for companies, especially with less perks and salary adjustments.

Plus, employee retention rates are higher with both remote work and four-day workweek options, so this in turn saves the employer money by reducing turnover.

Better work-life balance

With a four-day workweek, employees are also more likely to have a better work-life balance as they get an extra 8 hours to take care of personal matters during the week.

This can, in turn, decrease both burnout and quiet quitting tendencies, leading to increased productivity levels as well.

Having a better work-life balance can also help toxic work environments transform by increasing employee job satisfaction.

Increased productivity levels

A majority of companies who test four-day workweeks for their employees experience increased productivity levels.

For example, Microsoft Japan experimented with a four-day workweek and saw a 40% boost in productivity.

One explanation is that giving employees a more flexible schedule allows them to focus more when they’re working instead of being distracted about errands or personal matters they aren’t able to take care of.

More sustainable (decreased carbon footprint)

Offering four-day workweeks is also a more sustainable option for companies. As the devastating results of climate change persists, lowering carbon footprints is especially important.

The 4 Day Week Campaign — a campaign group advocating for four-day workweeks on the national level in the UK — released a report in 2021 that showed that businesses with four-day workweeks could cut the country’s carbon footprint by 21.3%.

Decreased stress levels all around

In the four-day workweek trials, such as the 4 Day Week Global campaign, the results showed much lower work stress levels in employees and employers.

The added personal time offered a whole host of positive mental health benefits, such as:
- More physical activity and exercise
- Decreased stress levels
- Less negativity
- Better, more quality sleep
- Overall improved mental health
It’s a great way to promote DEIB too, since more disabled people are able to participate at work through flexible options like remote work or four-day workweeks.

Challenges of a 4 Day Workweek

There are some challenges of initiating a four-day workweek, particularly for blue collar workers.

For example, with blue collar work, it’s probable that these employees would have to significantly increase their work pace to keep up with the same level of productivity. This would inevitably lead to higher levels of stress. It could also make the workplace less safe, as employees rush to keep up with their normal productivity levels.

Is the 4 Day Workweek the Future?

The concept of the four-day workweek is more popular now than it’s ever been. But is the future of the workplace the four-day workweek?

Some researchers say yes. This workplace movement has picked up significant speed in the past few years, and across the globe, more organizations and businesses are experimenting with this 32-hour work model.

Other future workplace trends

However, a four-day workweek isn’t the only up-and-coming trend coming down the workplace pike. There are other future workplace trends worth exploring, too.

For example, many companies have begun to use AI in their everyday practices, on both a business level and an individual level. Tools like Yoodli — a free communication coach — use generative AI technology to help people:
- Improve their speech across the board
- Practice for speeches, presentations, and job interviews
- Realize their shortcomings when it comes to speech
- Prepare for specific job interview questions through its interview simulator
Remote work and hybrid work are both future workplace trends that don’t appear to be going away, despite the push for returning to the office.

Eliminating the commute and offering more flexible hours are not only beneficial for the average person, but also for specific communities, like the disabled community. Over a million people with disabilities were able to join the workforce during the COVID-19 pandemic due to the remote work option.

In a similar vein, virtual education and team building opportunities will likely continue. To engage remote employees, some companies will offer things like virtual:
- Happy hours
- Trivia
- Murder mysteries
- Game nights
It’s a great option for people who have busy schedules, travel, having families, and those who are sick or have a disability. More people are able to participate virtually than in person.

Possibly in-part due to the COVID-19 pandemic, there’s also been a stronger push for employee wellness initiatives at work. For example, today, some employers offer things like:
- Meditation classes
- Stress-management sessions
- Massages
- Yoga classes
Some companies even provide financial literacy classes and other educational materials.

The Bottom Line

It doesn’t look like four-day workweeks are going away anytime soon. In fact, it looks like working one day less per week might just become the new normal in the next few years.

The benefits, especially in white collar work, overpower the challenges, though four-day workweeks aren’t a “one size fits all” method of work.

From working four days a week to using AI technology in the office, the latest labor and workplace trends are certainly worth considering.
Everything You Should Know About Textio

September 4th, 2023
If you’ve been looking for easy ways to streamline your company’s recruitment and talent acquisitions processes, you might’ve heard of Textio.

Textio is a program that optimizes the entire employee lifecycle from start to finish. But it’s not the only app that does so.

In our guide, we’ll explain what Textio is, its advantages and disadvantages, and alternatives you can try instead.

Everything You Should Know About Textio

Textio — founded in 2014 and based in Seattle — is a platform that allows users to enhance the quality of a brand’s writing and content. For example, through editing, scoring, and analysis, Textio improves company content such as:
- Emails
- Branded blogs
- Job site writing
There’s a main hub that allows recruiters and hiring managers to make writing and content workflows to then be edited, reviewed, approved, and eventually pushed on the platform.

Specifically, Textio helps get rid of bias and better promote DEIB initiatives by assisting brands with their business writing and audience impact to make sure it reaches as many people as possible.

Who uses Textio?

Textio has tons of clients, including big name companies. For example, some of the brands that use Textio include names like:
- Johnson & Johnson
- Cisco
- Hulu
- Tesco
- Oracle
- McDonald’s
- Ebay
- American Express
- Spotify
Does Textio use AI?

Textio uses both machine learning and generative AI in its mission to rid content of bias, especially in professional spaces.

More and more companies are taking advantage of AI and Textio isn’t an exception.

Textio Advantages

Textico has a number of features and advantages offered for companies and brands. Of all its offerings, there are four primary highlights:
- Recruitment and talent acquisition
- Diversity, equity, and inclusion
- Performance management
- Partnerships
We’ll take a look at each individual feature and its benefits to get a better idea of Textio as a whole.

Recruitment and talent acquisition

Perhaps Textio’s biggest claim to fame lies in its recruitment and talent acquisition solutions. Recruiting and hiring teams can use this platform to optimize job listings and, ultimately, the way in which respective companies communicate with candidates.

By using on-brand, inclusive language, Textio can help companies reach and appeal to the most candidates. When brands use consistent communication, potential applicants are more likely to keep exploring the company’s offerings.

Plus, recruitment and talent acquisition can be a famously slow process. Textio allows companies to write job descriptions more efficiently, reducing any need for back-and-forth communication between teams.

Diversity, equity, and inclusion

Discrimination, inequity, exclusion, and microaggressions at workplaces aren’t uncommon. But that doesn’t mean they have to be. Textio can help improve diversity, equity, and inclusion by mitigating the unconscious bias and providing metrics to better elucidate issues.

Because bias isn’t always explicit, Textio can track language data to identify any problematic patterns within the company in terms of exclusion and inequity — two aspects that can easily be disguised or forgotten about on an average workday.

In addition to that, Textio evaluates bias at not just the recruiting stage, but also the entire employment life cycle.

For example, although bias in hiring is extremely detrimental in its own right, employees who face discrimination at work are forced to exist in a hostile environment. That’s why Textio has bias interruption programs for both performance management and recruitment.

Fighting bigotry and bias is a lifelong journey, and as such, Textio aims to build education right into the workplace from the ground up. This company goes beyond just a yearly mandatory training, opting instead for a continuous guidance on DEIB at work.

Performance management

In terms of performance management, Textio can offer company managers some guidance on how to best conduct performance reviews that are not only free of bias, but also actionable for employees to act on.

Although unconscious bias is a problem that exists in every aspect of our lives, Textio assists managers in recognizing and eliminating bias in their own performance feedback. In doing so, this platform ensures that there are equitable opportunities for growth for all employees.

On top of that, managers can improve and grow with Textio’s real-time guidance and tips, as well as its professional training offerings to help managers better understand how to deliver performance feedback that’s free of biases. This is one of the main advantages of this tool, since training for managers can be too expensive to be considered. It can save time and money having training integrated right into your performance management system.

Partnerships

Another benefit to Textio is its network of partnerships. This brand network includes people dedicated to creating more equitable, inclusive, and diverse workplaces.

Textio offers co-marketing, co-selling, integrations, and collaborations with partners. Brands interested in partnership opportunities can apply on the Textio site.

Textio Disadvantages

Still, that’s not to say Textio is perfect. There are a handful of disadvantages that users have noticed, including its lack of cost transparency, the number of languages supported, and customer support services that aren’t up to par.

Let’s take a closer look into these Textio disadvantages.

Lack of cost transparency

One of the biggest drawbacks to Textio is its lack of cost transparency. Unlike other tools, Textio offers no clear pricing information, leaving users guessing.

In the past, Textio used to charge users about $59 per month, which can definitely be considered pricey, depending on your budget. Customer reviews from 2022 describe the cost as being too high to justify considering the use of the product.

The information is vague. Textio seems to offer itself up as a subscription-based type of service, yet doesn’t provide any actionable information or guidance as far as how to secure a subscription.

Although it’s hard to confirm without connecting with support, Textio doesn’t seem to be a free service and the lack of cost transparency is frustrating to some users.

Number of languages supported

Another small complaint according to Textio customers is the number of languages supported. Textio is only available in English, so companies and businesses who need guidance in any other language besides English are out of luck.

Although the company acknowledged in 2022 that the lack of languages supported is certainly a pitfall, Textio stood firm in its decision to not “expand beyond English.”

Mediocre customer service support

Textio users have also complained about the platform’s disappointing customer service support. Although the platform does have its own customer support center with frequently asked questions, users say this isn’t up to par. It’s also only available on weekdays, from 9 a.m. to 4 p.m. Pacific Time.

Even though Textio also gives users options to reach out via phone (800-898-1401) or email (sales@textio.com), customers say the response time isn’t sufficient, calling the support “non-existent.”

Best Textio Alternatives

If disadvantages like the lack of cost transparency or the number of languages supported outweigh the advantages, there are also some Textio alternatives worth checking out.

Here are the four best Textio alternatives to experiment with.
1. Yoodli
Another app that aids in the shift toward more inclusive, diverse, and equitable workplaces is Yoodli. Yoodli is an app that uses generative AI to analyze speech and to provide private, real-time feedback on your unconscious bias.

For example, recruiters can use Yoodli during interviews with potential candidates to make sure they’re not going off on a tangent or monologuing. In recordings with multiple people, it’ll even break down the talk and listen time to show if you’re interrupting others.

Just like Textio, Yoodli also highlights non-inclusive language that could be a result of your unconscious bias. Not only that, but Yoodli’s actionable suggestions will help you course correct and improve your communication.

In addition to aiding companies in more appropriate DEIB initiatives, Yoodli also helps improve individual communication skills by analyzing a person’s speech and offering specific metrics on things like:
- Word choice
- Filler word usage
- Body language
- How loud or soft you speak
- A full transcript of what was said
Unlike Textio, Yoodli is completely free for anyone to use.
1. SeekOut
Another viable option is SeekOut. This program focuses on talent management, recruitment, and talent analytics to stand out from other apps.

Like Textio, SeekOut aims to take the guesswork out of managing and bringing on new hires. It uses tools like 1-click contact info, bulk exports, and diversity filters to make talent acquisition easier. Clients call those features, particularly the diversity filters, as “game changers.”

When compared to Textio, SeekOut users say the customer service support is much better. Clients also report that SeekOut is better at meeting their personal expectations and requirements than Textio.
1. Datapeople
Formerly known as TapRecruit, Datapeople is a program that offers augmentation and organization for talent acquisition data to streamline a brand’s hiring process and employee life cycle.

Like Textio, its goal is to improve the hiring process, including things like job descriptions. In fact, users rave most about Datapeople’s ability to gamify and improve descriptions for roles available for hire.

Compared to Textio, clients say the customer support services are much better.
1. Greenhouse
Greenhouse is another option worth checking out. This company is a hiring software focused on candidate engagement and interaction. The goal of Greenhouse is to optimize the talent acquisition so managers and administrators can focus on other pressing tasks.

The brand is also openly committed to diversity, equity, and inclusion. As such, companies who use Greenhouse can also work on making a more equitable hiring process while also minimizing bias.

This Textio alternative in particular stands out as it has some big names attached, such as DoorDash and Wayfair.

As you might’ve expected, Greenhouse users say its customer support services are superior to Textio’s support offerings.

Other Textio FAQs

Before wrapping up, here are some more Textio FAQs to keep in mind when checking out this option.

Who is the CEO of Textio?

The CEO of Textio is Kieran Snyder, who’s also the cofounder of the company. Snyder has a history as a data writer and a software product leader, with experience in things like product marketing, SaaS, product management, and natural language processing. She also attended the University of Pennsylvania and has a PhD in linguistics and cognitive science.

What is a good Textio score?

A Textio score of 90 or higher is recommended by the company as a good score. Anything less than a 90 suggests that the content is low quality, offensive, or non-inclusive.

What languages does Textio support?

Textio only supports the English language and doesn’t have plans to support any other language.

The Key Takeaway

Textio is an impressive program that aims to change workplaces from the inside out. It’s an easy way for employers and companies to invest in DEIB in a practical way.

But if Textio isn’t a good fit, try an alternative like Yoodli. It’s worth putting the effort in to improve the employee lifecycle.
Top Daily Pay Jobs (+ Easy Side Hustles)

August 27th, 2023
There’s no question about it: Daily pay jobs can be a game-changer.

The ability to get paid every day for your work is extremely convenient, whether you’re looking for a full-time job, a part-time role, or just an easy side hustle.

We’ll show you everything you need to know about daily pay jobs, including the top roles and the benefits of getting paid immediately.

What to Know About Daily Pay Jobs

The majority of people in the U.S. receive pay every two weeks, typically on a Friday. Many people like bimonthly pay and enjoy looking forward to that paycheck every two weeks. Others, however, daydream about a position with daily pay, especially for the convenience.

But do these jobs even exist?

Is there a job that pays you daily?

Yes! There are definitely jobs that pay people daily or same-day. Although they might be a little less traditional with positions that range wildly, getting a job that pays you daily can have its own benefits.

If you’re thinking of getting a daily pay job, here are some benefits worth thinking about.

Daily pay benefits

Daily pay definitely has its perks. In fact, daily pay is linked to increased financial wellness, according to the Automatic Data Processing Inc. (ADP).

Some of the known benefits of daily pay jobs include things like:
- Flexibility in accessing their pay
- Offering a healthier way of earning quick money
- Easing financial stress
- Feeling more in control of your financial situation
How to Prep for Daily Pay Jobs

Although not all daily pay jobs require extensive interviewing, you’ll still need to prepare just in case. Using a mock interview simulator like Yoodli is a great way to get some practice in and boost your confidence.

Yoodli — a communication coach that uses AI technology to analyze your speech — lets you answer actual interview questions to help you brush up on your skills. Yoodli will also include some real-time follow-up questions via generative AI.

Unlike similar speech coach analysis options, you won’t have to pay for a subscription to use Yoodli, since it’s totally free. Plus, Yoodli’s analysis of how you answer interview questions will shine light on what you did well and what you still need to improve on. In addition to follow-up questions, you’ll also get more specific insights on your speaking patterns, like:
- Speaking pace
- Word choice
- Filler word usage
- Body language, among other metrics
Just remember: Before your actual interview, try experimenting with a few vocal warm-ups to warm up your voice. Try experimenting with these about 30 minutes before your interview is scheduled.

If you want to learn more about the real-time, intelligent follow-up questions Yoodli generates, check out the overview video below:

AI-powered follow-up questions can help you prepare to get a daily pay job.

Types of Jobs That Pay Daily

If a daily pay job sounds perfect for you, it’s totally doable. Although it can be tricky to find the daily pay job of your dreams, here are some common roles that pay daily.

Same day pay temp agencies

For example, same day pay temp agencies are one option. A temporary staffing agency is an option that matches you with an employer who’s a good fit for them.

Temp agencies often offer daily pay jobs that you can explore.

Driving and delivery jobs that pay daily

If you have a valid driver’s license and you’re comfortable and confident about your driving skills, a delivery job might be a good option for you.

Because the gig economy has exploded in the last 10 years, there are plenty of driving and delivery jobs to choose from that pay daily. Some options for people interested in this type of work include:
- Uber Eats, a very popular food delivery service app where you’ll deliver restaurant orders for people for $10 to $20 an hour and get paid daily through FastPay (with a $0.50 feed)
- Doordash, which is a job that pays weekly, but you can get paid daily at Doordash if you have FastPay (keep in mind it does have a fee of $1.99)
- Shipt, a grocery delivery service where you’ll make about $10 to $20 an hour with a daily pay option using Stripe (with just a 1% processing feed)
- Instacart, an app similar to Shipt where you’ll shop for other people’s groceries for around $10 to $20 an hour and can get paid daily with Instant Cash Out (with a fee of $0.50)
Keep in mind that for Instacart, you’ll have to have at least $5 and five successful deliveries before you can get paid daily with Instant Cash Out.

For most of these driving and delivery daily pay jobs, there are some general requirements. Usually, a person interested in these types of roles needs:
- To pass a background check
- Be 18 years old (or older)
- Have a valid Social Security number
- A valid driver’s license
Of course, you’ll also need a vehicle or some way to get around from place to place. Depending on the exact role, this could be a car, a bike, or a scooter. You’ll likely need car insurance too, if you’re driving a car for your job.

The main advantages of a delivery daily pay job include things like:
- Setting your own hours
- Easily making deliveries to get paid daily
- Being able to work based on your own individual schedule
Lawn care and gardening

If you like being outdoors, lawn care and gardening might be an option for you. Oftentimes, you’ll get paid daily, either in case or via an app.

The job will totally depend on your client. Some people are just looking for someone who can cut their lawn and others want someone who can do specialty tasks. In general though, people who do lawn care and gardening as a daily pay job could be responsible for things like:
- Weeding and watering gardens
- Trimming the bushes
- Mowing the lawn
- Edging
If you’re interested, you can advertise your services on social media networks, like Facebook and Nextdoor.

Freelance writing and editing

Both writing and editing are simple, easy ways to get paid daily. If you consider yourself a good writer or editor, consider checking out freelance jobs. If you have sufficient writing skills, you can control how often you work and when by being a freelance writer.

Plus, not all freelance writing and editing jobs are the same. The huge variety keeps it interesting. For example, you could explore:
- Writing articles for specialty websites
- Editing amateur manuscripts
- Writing creatively, such as prose or poetry
- Copywriting for brands’ social media channels
- Starting a blog
Controlling how much and how often you work is one of the best things about freelance writing and editing. Still, you’ll need to make sure you’re fluent and comfortable in whatever language you’ll be working in. Previous experience in these areas is also a plus.

In addition, freelance writing and editing positions are usually commonly available and in high demand.

Dog sitting, house sitting, babysitting, or other pet sitting

People are always looking for dog sitters, house sitters, babysitters, or other types of pet sitters, especially people who travel often. Plus, the pay can be well worth it, depending on your actual position.

Dog sitting and pet sitting are the perfect daily pay jobs for those who love animals. Although dog sitting is usually the more common option, there are also pet sitting jobs that go beyond dogs, such as caring for:
- Aquatic animals, such as betta fish, shrimp, or snails
- Exotic animals, like axolotls or hedgehogs
- Amphibians, like tree frogs and toads
- Birds, like cockatiels or parakeets
- Farm animals, like goats, cows, chickens, and horses
- Reptiles, such as lizards or tortoises
Some people also like having house sitters when they aren’t at home to watch over their property (often while also taking care of a dog or other animals). If you’re a dog or pet sitting, you could make anywhere from $30 to $50 per day.

Babysitting is another great option, even if you’re a minor exploring jobs for 16-year-olds. It’s a great daily pay option, since you’re usually paid in either cash or by an app like Venmo. Babysitters usually make about $15 per hour, give or take.

Odd jobs

There are also some odd jobs you could do. What that means for you might mean something different for someone else.

For example, some odd jobs that offer daily pay include:
- Collecting scrap metal
- Selling items on Facebook Marketplace or Craigslist
- Opening an Etsy account to sell items
- Running Instagram or Facebook ads
Apps

There’s nothing more convenient than a daily pay job that allows you to sit on your couch or in your bed and just relax. However, some apps let you do just that.

For example, taking surveys online is one way to make money daily. Some common examples include MyPoints, Survey Junkie, and Branded Surveys. Although you usually need to take a quick questionnaire to see if you qualify to take the survey, it’s still a really easy, simple, low-stakes way to make money.

For every survey you take, you’ll most likely make around $1 to $3. Although it’s not a massive amount of money, the convenience makes it worth it to some people as you can make money anywhere, as long as you have an internet connection.

Cleaning services

Although not everyone loves to clean, offering cleaning services is another great way to get paid daily. Cleaning services can be broken down into two categories: everyday chores and specialty services.

Everyday chore tasks can include things like:
- Dusting
- Washing, drying, and folding clothes
- Polishing
- Mopping
- Sweeping
- Vacuuming
Some examples of more specialized services include things like:
- Curtain cleaning
- Pressure washing
- Chimney cleaning
- Carpet cleaning
- Window washing
- Sanitation and disinfection services
How much you’re paid for cleaning services totally depends on the services you offer. Most people get paid around $20 to $25 an hour at least, but it can be much more depending on your job.

Does Wendy’s have daily pay?

Believe it or not, some Wendy’s locations do offer daily pay. Still, it depends on where you work.

For the franchise locations that do have daily pay, employees use DailyPay as an on-demand pay option. In other words, right after your shift ends, you can use DailyPay to get your paycheck.

Other types of jobs that pay daily

Still, don’t limit yourself to just the above options. There are many other daily pay jobs, including but not limited to:
- Virtual assistants, who take on various tasks depending on their role, such as data entry, customer service, bookkeeping, administrative work, or helping people make plans for travel
- Online specialty tutor, which lets you tutor someone from the comfort of your own home, whether that’s in an academic subject or otherwise (try TutorMe, BookNook, Chegg, or Study Pool)
- Other freelance work, including things like graphic design, digital marketing, and photography
Best Jobs That Pay Daily

Being paid daily definitely has its perks — the most obvious being you get paid immediately instead of having to wait the typical two weeks before your paycheck.

For those looking for this type of work, here are the best jobs that pay daily worth considering.

Daily paid part-time jobs

For jobs that pay daily, part-time work is much more common. It’s less likely to find a full-time role that pays employees daily.

Some worthwhile daily part-time jobs include opportunities such as:
- Same day pay temp agencies
- Driving and delivery jobs
- Lawn care and gardening work
- Freelance writing or editing
- Dog sitting, house sitting, babysitting or pet sitting
- Doing odd jobs
- Using apps (such as to take surveys)
- Cleaning services
- Wendy’s (some locations off daily pay jobs)
A few of those options could actually evolve into full-time daily paid jobs, depending on what exactly you’re looking for.

Daily paid full-time jobs

As mentioned above, daily paid full-time jobs aren’t very common. Most full-time employers prefer a bimonthly pay period. However, you can take matters into your own hands to work full-time and get paid daily, especially with freelance work.

For full-time work, consider checking out daily paid full-time jobs like:
- Same day pay temp agencies
- Freelance writing and editing
- Dog sitting, house sitting, babysitting, or pet sitting
- Wendy’s (remember that only select locations offer daily pay)
The Key Takeaway

Although they’re not for everyone, daily pay jobs definitely have their benefits, whether you’re looking to get paid immediately or you just like the flexibility.

For daily pay jobs, you might not have to interview, especially if you’re freelancing or starting your own gig. But for positions where you’d need to prepare, Yoodli is a valuable resource. You can use it to prepare, become more confident, and improve your impromptu speaking skills on your time, so you’ll be ready for the next daily pay job that comes your way.
How to Write an Obituary (+ Template)

August 2nd, 2023
Learning how to write an obituary can be a draining, exhausting task. But it doesn’t have to be.

Even though it’s a somber occasion, obituaries are written to honor a loved one who’s died, and they can be beautiful recollections of the person’s life.

We’ll help you learn how to write an obituary, including what to say, what not to say, and how to use our obituary template.

What Is an Obituary?

An obituary is a type of notice that acknowledges someone’s death.

These kinds of announcements are created to let other people know details about things like:
- Burial services
- Memorials
- Funeral plans
- Viewing details
Obituaries also exist as a written memorial for a loved one. As such, they usually include information about the person and the life they lived.

How to Write an Obituary

If you’re tasked with writing an obituary, you might feel anxious, especially if you’ve never written one. Luckily, learning how to write an obituary isn’t as complex as it might seem at first.

A great place to start is identifying some important details about the person. For example, it’s a good idea to include information such as:
- Their full name
- Where they lived
- How old they were when they died
- When they died (you could also include the city and state where they died)
- Names of family members who passed away before the person
- Any surviving family members’ names
In a nutshell, an obituary can act as a concise overview of the person’s life.

Aside from including information about your loved one, you’ll also want to add any details about an upcoming memorial service or funeral. An obituary is also a good place to specify whether or not the memorial service is a public or private event.

Although not all obituaries include this, you can also add details about where other people can send donations.

When learning how to write an obituary, keep in mind that you have total control of what you include and you can absolutely leave out information as you see fit.

After you’ve completely finished your obituary, review it line by line and fact-check it to make sure all the dates, facts, and spellings, and other information is correct. It might be a good idea to let another family member review it too just for an extra set of eyes.

You can also use Yoodli to review your obituary. Here’s how.

Yoodli, a communication coach app, uses AI technology to analyze a person’s speech. Try recording yourself reading your obituary and upload it to Yoodli. You’ll get immediate analytics related to your speech and speaking patterns, such as filler word usage, word choice, speaking rate, and other metrics.

When Yoodli analyzes your obituary, it’ll give you actionable tips to make your obit better. For example, Yoodli might target specific areas of your obituary to tighten up. Not only that, but it’ll give you specific suggestions for how you should reword problematic or awkward areas.

Plus, experts say that reading your writing aloud is a great way to review it since you’re more likely to spot grammatical errors, misspellings, and other kinds of mistakes.

Still, you can use Yoodli for more than reviewing your obituary. Learn more about it below.

After you learn how to write an obituary, read it out loud to analyze it with Yoodli.

What should you not include in an obituary?

There are definitely some things you shouldn’t include in an obituary. Here are three quick things to not include in an obituary.

1. Your (or your loved one’s) mother’s maiden name

Although it’s pretty common to include a person’s maiden name in an obituary, scammers will use obituaries to find out this exact information. They can use the maiden name to answer security questions and potentially hack into your online accounts.

You can still include the maiden name, but just know it carries a small risk.

2. Your loved one’s address

Never include an exact address in your obituary. When you’re first learning how to write an obituary, it might seem natural to include this information, but it can be dangerous to share such sensitive information, even in an obit.

Believe it or not, people occasionally look to obituaries to find out when the service will be, where the family lives, and for how long they’ll be out of the house.

3. Negative emotions toward the person who’s passed

There’s a chance that you weren’t close to the person who died. If that’s the case, try not to be tempted to include negativity when figuring out how to write an obituary.

Just because someone has died doesn’t mean they’re already a good person. If you weren’t emotionally close to the person when they were alive, try to just stick to the facts and steer clear of any negative feelings.

If this feels too difficult, it might be easier and less stressful to let someone else write the obituary for you.

Why is cause of death not included in an obituary?

The cause of death isn’t included in an obituary simply because nobody really needs to know. It’s not anyone’s business to know what happened to your loved one. Plus, there’s no rule that you have to include the cause of death in the obit.

People also don’t include the cause of death in an obituary because the family is still likely grieving and seeing the cause of death can be emotionally painful for family members.

Is it OK to write your own obituary?

Many people write their own obituary for one reason or another. There are definitely advantages to writing your own. For example, when you do it yourself, you get to tell your own brief life story.

Plus, you’ll know exactly what your obituary will say when you die, unlike people who don’t pre-write their obit.

Writing your own can also help your family members in the future by saving them from having to do something that could be painful for them during the grieving period.

Obituary Template

When you’re learning how to write an obituary, a template is especially helpful. We can generally break down an obituary template to include general info, life details, family information, memorial service details, and other information. Check out this obituary template to learn how to write and format your own.

To use this obituary template, fill in the information from the following bulleted lists.

General info

In the first section, include general information about the person. This can include the loved one’s:
- Full name (including any nicknames)
- Age when they died
- Date of death, including the day, month, and year
- Place of death (such as the city and state)
- Residence (for example, the name of the city) at death
Also include where the person was living (although not the person’s full address). It’s best to just stick to a city and state.

Life details

Obituaries also need life details. Using this obituary template, you can fill out information about:
- When they were born
- Where they were born
- What their parents’ names are
- Who their siblings are
- Any anecdotes about their childhood that you’d like to include
- If your loved one was married: the marriage date, the place they were married, and the name of their partner
- Where they went to school (could include high school, university, etc.)
- Any noteworthy achievements or awards they’ve won
- Where they worked (if they weren’t working when they died, you could also include where they worked the majority of their life, or the industry they worked in)
- Their military service if they served in any branches of the military
- Where they lived or traveled throughout their life
- Any of their favorite hobbies or interests
- Any affiliations they might have, such as religious, political, charitable, etc.
If you’re comfortable, you can also include any humorous stories or unique things about them.

Family info

Of course, family information is pretty common to include, too. When mentioning family in an obituary, there are two main categories: who the loved one is survived by and who died before them.

For surviving family members, you can include them in the following order:
- Their partner (if they were married, engaged, dating, etc.)
- Their children (which should be organized by age) and their partners
- The loved one’s grandchildren, great-grandchildren, or great-great-grandchildren
- Their parents, if they’re still living
- Their grandparents, if they’re still living
- The loved one’s siblings (also organized by age)
- Siblings (in order of date of birth)
You can also include information about other surviving family members. For example, you could mention any important friends, cousins, nephews, nieces, or in-laws depending on their relationship with the loved one. You can even mention pets and their names, especially if they were especially loved to the person who passed away.

Some people choose to also list the city and state for their family members when naming surviving family members.

For people who passed away before your loved one, you can include:
- Their partner
- Their children (organized by age)
- Their grandchildren
- The loved one’s siblings (organized by age)
Like the surviving family members’ info, you can also include in-laws, nieces, nephews, and cousins in the section of people who passed away before your loved one. Similarly, you can also mention if they had an especially loved pet who died before them.

You can also include the date or year they died.

Memorial service details

Any details about a memorial service or funeral can be shared in an obituary, too.

If you’re having a funeral, a viewing, a vigil, a graveside service, or some other memorial service, you might want to mention:
- When the service is, including the day and time
- Where the service is
- If there’s a visitation: what day and time it is, as well as where it is
- If there’s a reception: what day and time it is, as well as where it is
- The name of the funeral home
- Name of officiant, pallbearers, honorary pallbearers, other information
If you’d like, you can also include information like the names of the pallbearers or officiant.

Other info to include

There’s other information you can include too, like:
- A poem or motivational quote
- An acknowledgement of thanks for the people involved
- Any memorial funds or place to donate, such as gofundme
If there’s anything else you’d like to include that’s not explicitly stated in the obituary template, feel free.

3 Noteworthy Obituary Examples

If you’re still having trouble visualizing what the obituary could look like based on the above obituary template, some examples might help shed light on what they can look like.

Here are three obituary examples worth reading.

1. The New York Times’ obituary for Angus Cloud

“Euphoria” star Angus Cloud died July 31, 2023 at the age of 25. His family didn’t release his cause of death, as was noted in the New York Times’ obit. The writer details Cloud’s acting on the show “Euphoria” — especially as he had no prior acting experience — and mentioned that although his character was supposed to be killed off, the show’s creator kept Cloud’s character just based on his natural acting abilities.

This article also included a quote from Cloud’s family, who said: “The only comfort we have is knowing Angus is now reunited with his dad, who was his best friend … Angus was open about his battle with mental health and we hope that his passing can be a reminder to others that they are not alone and should not fight this on their own in silence.”

2. NPR’s obituary for Tori Bowie

Tori Bowie, a renown, respected Olympic athlete, died April 23, 2023 from complications from childbirth. In NPR’s obituary for Bowie, the writer uses her recent death as a talking point to highlight the risks for Black Americans, especially when it comes to preeclampsia and eclampsia.

This obit also details Bowie’s personal journey and how inspiring it was. NPR also included a quote from Bowie that shows her impressive resolve, who said: “My grandmother’s No. 1 rule was that once you start something, you don’t quit,” she told “Women’s Running.” “From a young age, she never let me give up on anything.”

3. The BBC’s obituary for Robin Williams

Famous comedian Robin Williams died on Aug. 11, 2014 by suicide. His sudden death shook the world and resparked conversations about the importance of mental health. The BBC’s obit for Williams commended his work as a comedian, but also for his “more nuanced” acting.

The BBC further details Williams’ life, from his birth to his acceptance into Julliard to his film “Good Morning Vietnam.” The obituary also lists his surviving family members: His widow, Susan Schneider; his daughter Zelda; and his sons Zachary and Cody.

The Key Takeaway

Learning how to write an obituary doesn’t have to be as overwhelming as you’d think. Following an obituary template can also save you some time in terms of considering what to include. You can even use tools like Yoodli to analyze and improve your obituary when you read it out loud.

You can think of being tasked with figuring out how to write an obituary as an honor that you’re more than capable of handling.
Top 23 CVS Health Interview Questions to Know

May 22nd, 2023
If you’re looking to join the healthcare industry and have landed an interview with CVS Health, you might be wondering how to prepare. Practicing CVS Health interview questions is a great way to start.

This comprehensive guide will provide you with tips, common questions, and resources to make the most out of your interview experience.

What to Know About CVS Health

CVS Health is a leading health solutions company that includes CVS pharmacies.

As a company, CVS has been around since the 1960s when it was better known as the Consumer Value Store.

As the brand took off, it began acquiring other large companies, including:
- MinuteClinic
- Caremark
- Coram
- Omnicare
- Navarro Discount Pharmacy
- All of Target’s clinics and pharmacies
- Aetna (which began as the largest healthcare merger in American history)
CVS also revolutionized its pharmacies in the 2010s by not only ridding its stores of all tobacco products, but also investing $50 million into its “Be the First” initiative.

In more recent years, CVS pivoted to combat the COVID-19 pandemic and address local communities’ urgent healthcare needs.

CVS Health positions

CVS Health employees around 300,000 people across many industries. You can apply for a position in any of these areas (and more!) depending on your experience and your career goals:
- Retail store
- Aetna
- Analytics
- Beauty
- Brand innovation and design
- Corporate
- Customer Care
- Delivery driver
- Digital
- Distribution
- HealthHUB
- Information technology
- International
- Military
- MinuteClinic
- Nursing
- Part-time
- Pharmacist
- Pharmacy tech
- Remote
- Students
Within these categories, people interested in apply at CVS Health can pursue through the currently open positions, including:
- Operations supervisor
- Certified nurse aide
- Account manager
- Staff pharmacist
- Store associate
- Warehouse inventory control
- Retail store manager
The next step after selecting the right position for you? Getting your application in.

How to apply to CVS Health

Start by navigating to the CVS Health jobs page on the site. Browse the list of jobs until you find one or two that catch your attention.

Once you find a role or two, you can select the “Apply Now” link. The link will guide you through the application with a series of prompts. If you don’t already have an account, you’ll need to create a new one. Here, you’ll be able to see any new updates regarding your application. If you have an existing account, you can just log into that one. You’ll know your application has been received by CVS Health because you’ll get an email confirmation.

It’s as easy as that! However, if you do happen to have any technical trouble when you apply, reach out to Kenexa Helpdesk. You can do this by emailing cvshealthsupport@infinite.com or calling 1-833-458-0870.

How to Practice CVS Health Interview Questions

One way to improve your interviewing skills is by using Yoodli. Yoodli is an AI-powered interview coach that helps you improve your interviewing skills in a judgment-free environment.

This speech coach provides AI-powered feedback on your talking points, filler words, rambling, body language, and much more.

Practice actual CVS Health interview questions to prep for your interview.

You can practice actual CVS Health interview questions in a realistic virtual interview simulation with Yoodli. You can also personalize the interview experience by choosing a role, a company, and even the personality of the interviewer. For example, you can experiment with an interviewer who’s more serious or one who’s more friendly. This is part of what makes the experience so life-like.

You can learn more about Yoodli and how it can help during your CVS Health interview here:

You can easily practice CVS Health interview questions via Yoodli and its interview prep flow.

In addition to using Yoodli, there are other ways you can prepare for your CVS Health interview:

1. Research the company.

Before your interview, research the company’s mission, values, and services. CVS Health is a leading healthcare company that offers a variety of services, including pharmacy, health clinics, and health insurance. Familiarizing yourself with the company’s offerings will show your interest in the company and demonstrate that you’re a proactive candidate.

2. Review the job description.

Review the job description and make sure you have a good understanding of the responsibilities and requirements of the position. Think about how your skills and experience match with the job requirements, and prepare examples of how you’ve demonstrated these skills in the past.

3. Prepare your responses to common questions.

Anticipate questions you might be asked during the interview and prepare your responses in advance. This will help you feel more confident and prepared during the interview. See the next section for a list of common CVS Health interview questions.

4. Dress for success.

First impressions matter, so make sure you dress appropriately for your CVS Health interview. The dress code will vary depending on the position you’re applying for, but generally, it’s better to err on the side of caution and dress more professionally than you think is necessary.

If you’re not sure what to wear, contact the recruiter or hiring manager and ask for guidance.

What to Expect from the CVS Health Interview Process

The CVS Health interview process is actually pretty straightforward and can be broken down into five main steps. In a nutshell, here’s what you can expect.

1. Search and select the job you want to apply for. As mentioned above, searching is the first step in the CVS Health interview process.

2. Apply for your ideal position. Browse for your dream job (or a few positions you’re interested in) and submit your application online.

3. Wait while CVS Health reviews your application. A recruiter is usually responsible for reviewing your application. How quickly they review it depends on the number of applications they’re juggling. Once they do review it — as long as your application is still in the running — they’ll begin scheduling an interview.

4. Schedule and complete your interview(s). Chances are, you’ll have an interview with both the recruiter and a team member with CVS Health, but it can depend on a few factors. We’ll explore more about interview rounds in later sections.

5. If selected, you’ll receive a job offer. If you get a job offer, the recruiter will reach out and contact you.

Is it easy to get hired at CVS Health?

Depending on what your dream position is, it can be relatively easy to score a job with CVS Health. Here’s why.

CVS Health is such a massive company that it has thousands of open positions waiting to be filled across its nearly 10,000 stores. That being said, these positions also vary in seniority and experience, not to mention industry, which equates to a healthy variety of opportunities for job searchers.

What percentage of CVS Health applicants get interviews?

The percentage of CVS Health applicants who get interviews is not publicly available. However, like any competitive job, there will likely be many qualified candidates applying for the position you’re interested in.

To increase your chances of getting an interview, make sure your resume and cover letter are tailored to the specific job and emphasize the skills and experiences that are most relevant.

How hard is the CVS Health interview?

The interview process at CVS Health can vary depending on the role you’re applying for. However, the general consensus is that the interview process can be challenging for some positions. According to Glassdoor, the interview difficulty for CVS Health is rated as “average.”

It’s important to note that CVS Health prides itself on its diverse and inclusive culture. The company values its employees and strives to create a positive and respectful workplace environment. During the interview process, you should expect questions that aim to assess your fit with the company culture, as well as your skills and experience.

How long is the CVS Health hiring process?

Unfortunately, getting hired at CVS Health isn’t necessarily a quick process. Most people say they were hired after a few weeks (or sometimes, over a month). Like many other aspects of the CVS Health interview process, this can depend on factors like the role you’re going for.

How many interview rounds at CVS Health?

The number of interview rounds you’ll face while interviewing with CVS Health can vary position to position. But generally, you’ll have at least two rounds of interviews.

There might be an initial phone screening with a recruiter to start. But the first “true” interview will likely be with a hiring manager. They’ll ask questions — such as behavioral questions — to gauge who you are as a person and as an employee.

The next interview is usually with a panel of a few team members. CVS Health employees have reported two main scenarios:
- A 1-hour, panel interview with a few people or
- A few one-on-one interviews that last 30 minutes each
Does CVS Health drug test?

Yes, CVS Health does drug test.

CVS has an extremely strict drug policy, as it requires employees to not only complete a pre-employment drug test, but to also complete drug tests any time they receive a promotion. The drug test — typically a urine test — is usually conducted by a third-party lab.

Everyone in the pharmacy must consent to a pre-employment drug screening before being hired. That being said, not all positions are in the pharmacy and not all CVS locations drug test every employee. But generally, a pre-employment drug test is standard at CVS Health.

What are the perks of being a CVS Health employee?

Like most all workplaces, CVS Health offers its employees benefits and perks based on their position type.

For example, if you score a job working more than 30 hours a week at CVS Health, your benefits package could include:
- Medical and prescription plans
- CVS Pharmacy prescription discounts
- Free preventative care
- Yearly CVS Health contributions in plans that are HSA-eligible
- Dental and vision plans
- Supplemental health plans (like critical illness, accident, etc.)
- Paid time off
- Tuition assistance and reimbursement
- A 401(k) savings plan (after a year of working at least a thousand hours)
For those working less than 30 hours (but at least 12 hours), employees can earn cash benefits for prescriptions and doctors’ visits through a fixed indemnity plan.

Most Common CVS Health Questions

When interviewing with this company, you could face a world of various questions from the interviewers. But oftentimes, these questions are similar no matter what position you’re applying for.

Here are the most common CVS Health interview questions you might be asked:
- Why do you want to work for CVS Health?
- What interests you about this position?
- Can you tell me about a time when you had to handle a difficult customer or situation?
- How do you handle stress or a high-pressure environment?
- Say you have a problem with a coworker. How do you handle conflicts within the team?
- Give me an example of a time you had to face an angry or upset customer. How did you handle the situation?
- How would you define “excellent customer service”?
- What experience do you have working in a team environment?
- Can you give an example of a time when you had to solve a problem creatively?
- What are your strengths and weaknesses?
- What experience do you have working in a fast-paced environment?
- What are your long-term career goals, and how does this position fit into them?
- How do you stay up to date with industry changes and trends?
More specific CVS Health interview questions for

Pharmacy technicians are essential for this brand. Here are a few more specific CVS Health interview questions to prepare for:
- Tell me a little bit about your experience with using computer systems like Rx30 or other pharmacy dispensing software.
- Let’s say there’s a customer whose insurance information is invalid or incorrect. How would you handle this?
- What do you know about CVS’s pharmacy technician certification program?
- Tell me about a time when you had to handle with an error or discrepancy in medication orders. What did you do and what was the outcome?
- In what ways do you stay up-to-date on new drugs and regulations?
- Explain how you calculate medication dosages.
- Describe what types of equipment or software you’ve used during your experience in a pharmacy setting.
- Tell me what you know about our commitment to quality care and patient safety here at CVS.
- What do you know about the CVS ExtraCare program? How will you contribute to it?
- When working with the health information of patients, how do you maintain privacy and confidentiality?
Preparing thoughtful, concise answers to these questions using the STAR method can make a significant difference in your interview performance.

The Bottom Line

Preparing for a CVS Health interview can be challenging, but with practice and preparation, you can increase your chances of success. Remember to research the company, prepare your responses, and practice your interviewing skills using tools like Yoodli. Good luck with your interview!
23 Most Common Target Interview Questions (+ Answers)

May 22nd, 2023
If you’re interested in working at Target, you’re not alone. As one of the largest retailers in the United States, Target is a popular destination for job seekers. However, with so many people vying for positions, it’s important to make a great impression during the interview process, especially when answering Target interview questions.

In this article, we’ll cover everything you need to know about Target interview questions and how to prepare for them.

What to Know About Target

Target is a popular retail store recognizable by its red bullseye logo. The modern-day Target is an evolution from the 1960s store. The first four Target locations opened in Minnesota and expanded beyond its home state about 4 years later.

By 1979, the corporation reached $1 billion in yearly sales. Target celebrated its 50-year anniversary just about a decade ago in 2012.

Today, Target runs nearly 2,000 stores scattered throughout the U.S.

As a very successful company and a Fortune 500 company ranked at No. 32, Target has lots of various types of positions that span across multiple industries.

Target positions

There are tons of Target positions scattered across a plethora of industries and specifications.

Target positions will almost always fall into one of these categories:
- Administrative support
- Assets protection and corporate security
- Business operations
- Distribution center leadership
- Finance and accounting
- Food and beverages
- Global supply chain and logistics
- Human resources (HR)
- Law, and legal affairs, risk, and compliance
- Marketing, media, and communications
- Merchandising and global sourcing
- Produce design and development
- Project management
- Real estate, design, and property management
- Service centers and financial retail services
- Store leadership
- Strategy and innovation
- Supply chain
- Talent acquisitions
- Technology
Target also offers internships, as well as full-time and part-time positions. For example, some of the roles you could apply for in the U.S. are:
- Operations manager
- Seasonal cashier
- 4 a.m. inbound stocking
- Ammonia refrigeration manager
- Supply chain senior systems engineer
- Headquarters maintenance technician
These are just a handful of examples among thousands of currently open positions. The next step in your search for a Target job is to get your application in.

How to apply to Target

Applying to Target is as easy as submitting an online application. All you have to do is select the position you’re interested in via the careers page on the company website.

Before you apply though, you need to double check a few things. To work hourly jobs in Target locations, you need to have:
- Proof of legal authorization to work in the U.S.
- An email you can use to access Target’s online system to submit your application (you’ll also receive any updates regarding your app here)
It’ll probably take no more than 30 minutes to complete and submit your Target application.

How to Practice Target Interview Questions Using AI

The best way to prepare for a Target interview is to practice answering common interview questions. You can find a list of common Target interview questions below. Just remember to use the STAR method when you answer them.

Additionally, it’s important to research the company and the position you’re applying for. This will help you understand what the company is looking for in a candidate and how you can best present yourself.

Another great way to improve your interviewing skills is to use Yoodli. Yoodli is an AI-powered interview coach that helps you improve your interviewing skills in a judgment-free environment. Yoodli provides AI-powered feedback on your Target interview talking points, filler words, rambling, body language, and much more.

During your actual interview, Yoodli will give you private and gentle nudges (without the interviewer knowing) to help you hit your main talking points, make eye contact, slow down, and more. Start for free at http://www.yoodli.ai.

For more info about how you can use Yoodli for your Target interview, check out this simple explainer video:

Practicing Target interview questions is a surefire way to prep for your upcoming interview.

What to Expect at a Target Interview

The Target interview process typically starts with an online application, followed by a phone screening with a recruiter. If you pass the phone screening, you’ll be invited to an in-person interview at a Target store. During the interview, you’ll likely meet with a hiring manager and possibly other team members.

Target interview questions may vary depending on the position you’re applying for, but they typically focus on your past work experience, customer service skills, and how you handle difficult situations. They may also ask questions about your availability, why you’re interested in working at Target, and what you can bring to the team.

Is it easy to get hired at Target?

Actually, scoring a position with Target can be rather challenging, given that it’s a Fortune 500 company with a large reputation. It’s not impossible, but due to its reputation, Target receives an incredible volume of applications, so it isn’t exactly easy to get hired at Target.

What percentage of Target applicants get interviews?

The percentage of Target applicants who get interviews can vary depending on the location and the position. However, according to some reports, the acceptance rate for Target job applications is around 5%, meaning that only a small percentage of applicants get invited to an interview. This highlights the importance of making a great impression during the interview process.

How hard is the Target interview?

Target interviews are known for being relatively straightforward, but that doesn’t mean they’re easy. The company has a reputation for hiring top-quality employees, so it’s important to bring your A-game to the interview. The questions may be challenging, and it’s important to be prepared for unexpected scenarios.

How long is the Target hiring process?

Unfortunately, how long the Target hiring process is varies and can be hard to predict. Still, you can expect to get an offer anywhere from after a few days to weeks.

Most people say it takes about 4-5 days.

How many interview rounds at Target?

Although it can always depend on the exact position, there is a standard for the number of interview rounds you’ll face. Usually though, you’ll have two in-person interviews. The first interview is typically with a team lead before a second interview with a manager.

Even though it depends, chances are, they’ll be one-on-one. The interview rounds should take no more than 20 minutes each.

Does Target drug test?

The simplest answer is “it depends.” Target does drug test some potential hires, but not all.

If the role you applied for requires pre-employment drug screening, Target will let you know when they offer the position to you. You’ll be drug tested through Target’s vendor, Accurate Background, and this will happen either on site at the store you applied with or at another testing location.

However, if this is the case, your drug test needs to be completed within 24 hours of the offer.

What are the perks of being a Target employee?

Depending on your exact role, you could be eligible for a whole host of benefits and perks. For example, Target employee’s benefits package might offer things like:
- Medical plans
- Virtual care platform
- Dental plans
- Vision plans
- Supplemental health plans (like accident or critical illness plans)
- Health Care Flexible Spending Account (FSA)
- Educational assistance
- Financial programs (like 401(k)s, life insurance, etc.)
- Specific Target perks and discounts for employees
23 Most Common Target Questions

Practicing is the best way to prep for your upcoming interview. To do so, we’ll provide you with the 23 most common Target questions for you to explore.

To start, here are the most common Target interview questions and how to answer them:

Tell me about yourself. This is often the first question asked in an interview. Use this opportunity to give a brief overview of your work experience, education, and skills. (For this question, make sure you have an elevator pitch ready to go.)

Why do you want to work at Target? This question gauges your interest in the company and the position you’re applying for. Make sure you research the company beforehand and tailor your answer to fit the position.

What are your strengths? Highlight your relevant strengths and how they can be applied to the position you’re applying for.

What are your weaknesses? Be honest about your weaknesses, but also talk about how you’re working to improve them.

Describe a time when you had to deal with a difficult customer. Target places a high emphasis on customer service, so prepare to give a detailed example of how you’ve handled a difficult situation.

What would you do if you saw a coworker stealing? This question gaugea your integrity and how you handle ethical situations. Make sure you give a thoughtful answer.

Describe a time when you had to work as part of a team. Target is known for its team-oriented culture, so be prepared to give an example of how you’ve worked with others in a professional setting.

More Target interview questions

Here are 16 more common Target interview questions to consider:
- What do you know about the Target Corporation?
- If you saw a guest on the salesfloor who looked like they needed help, how would you react?
- Why should we hire you?
- Tell me about a time when you had to work with a peer or coworker to complete a task before a deadline.
- Why are you looking for a new position?
- In your opinion, what makes a good team member?
- If you could change one thing about Target, what would it be?
- Tell me about a time when you were in a leadership role or had to step up to lead.
- Which do you like better: Working alone or on a team?
- How do you handle different perspectives on a team?
- After you join Target, what are your main goals?
- What’s your ideal work environment?
- How would coworkers describe you?
- How do you make sure you stay organized?
- Tell me about a time when you went above and beyond to help a guest or customer.
- How would you handle a major change in your schedule?
Interview questions to ask the interviewer

After your Target interview is over (or is wrapping up), it’s a good idea to ask some interview questions for interviewers to show you’re interested. For example, you could ask things like:
- Can you describe what my day-to-day schedule might look like?
- What would you say is essential to succeeding in this position?
- Does Target expect overtime? Is it allowed?
- What does Target’s onboarding process look like for new hires?
- What are my next steps after this interview?
The Key Takeaway

Preparing for a Target interview can be a nerve-wracking experience, but with the right preparation, you can increase your chances of success.

Be sure to research the company, practice answering common interview questions, and consider using an AI-powered interview coach like Yoodli to improve your interviewing skills.

And most importantly, be confident, be yourself, and show the hiring team what you can bring to the table. With a little bit of preparation and a positive attitude, you can ace your Target interview and land your dream job at this popular retailer.
20 Most Common Coca-Cola Interview Questions

May 22nd, 2023
Coca-Cola is one of the world’s largest beverage companies, with a reputation for excellence in marketing and brand management. If you’re looking to work for this global giant, then you’ll need to pass their rigorous interview process.

In this article, we’ll delve into everything you need to know to ace the Coca-Cola interview, including the 20 most common Coca-Cola interview questions you could face.

What to Know About Coca-Cola

Coca-Cola is an iconic beverage brand that began in Atlanta, Georgia, as a soda fountain in 1886. Although it wasn’t very popular at first, Coca-Cola eventually took off and evolved into one of the most well-known, recognized sodas available.

Not only is it a celebrated company and product, but Coca-Cola is also a great company to work for. Here’s everything you need to know about the Coca-Cola company and working there.

Coca-Cola positions

As a large Fortune 500 company, Coca-Cola offers a plethora of different positions, ranging in both category and seniority. The categories of these positions include:
- Aviation
- Business management and development
- Business services and marketing
- Flavor manufacturing
- Credit union and finance
- General management and human resources (HR)
- Info technology
- Internships
- Legal
- Public affairs, communication, and sustainability
- Retail and attractions
- Sales and account management
- Supply chain
- Technical
For example, some of the currently open positions in the U.S. are:
- Retail sales associate
- Business analyst
- Warehouse operator
- Senior product lead
- Director of electrical controls engineering
- Financial planning and analysis manager
- Sustainability communications manager
- Application systems analyst
Although these are just a few examples, if you’re interested in a Coca-Cola position, the next step is to apply for a role.

How to apply to Coca-Cola

Applying to Coca-Cola is actually pretty easy. To apply, visit the careers page on the company website.

Here, you can preload your application by connecting your LinkedIn profile. You can also simply upload your resume or CV from your computer. Even if you automatically upload your experience and work history from your LinkedIn profile, double check it to make sure everything looks correct. Coca-Cola recommends tailoring your skills and experience to the specific position description to better your chances of getting an interview.

If you happen to know someone who already works at Coca-Cola, ask them for advice. They can tell you a bit more about the company, including the work environment and company culture. Current Coca-Cola employees can also refer candidates through an internal system, so if you know someone currently employed there, they can “officially” recommend you.

What to Expect When Interviewing with Coca-Cola

Here’s what to expect when interviewing with Coca-Cola. The interview process typically involves multiple rounds, including a phone screening, a video interview, and an in-person interview.

After your online application is accepted, a global recruiter will directly reach out to you to talk about your work history, skills, and experience. During this call, you can ask more about the company, the position, and the team you’d be working with. If you’re selected to move forward in the process, you’ll be invited or notified of another interview.

Usually, at least one of your interviews will be a one-on-one conversation with an interviewer and one will be with a panel of interviewers. For the panel interview, interviewers will usually include a manager and other team members. It can vary on a case-by-case basis, but these two types are pretty typical for Coca-Cola.

During these rounds, you’ll likely be asked a range of behavioral and technical questions. That being said, you’ll need to demonstrate your ability to think on your feet, communicate clearly, and showcase your experience and skills.

If you complete all your interviews and Coca-Cola deems you a good fit for the position, you’ll get an offer. The offer is usually verbal to start. A recruiter will call you to tell you about the offer before sending an official offer letter, often in the form of an email.

If you accept, it’s likely that the company will conduct a background check.

Is it easy to get hired at Coca-Cola?

Actually, scoring a position with Coca-Cola can be rather difficult, given that it’s a Fortune 500 company with a large reputation. It’s not impossible, but due to its reputation, Coca-Cola receives an incredible volume of applications, so it isn’t easy to get hired at Coca-Cola.

How hard is the Coca-Cola interview?

Coca-Cola is known for having a rigorous interview process, and many candidates find it challenging. The company is looking for the best of the best, and they have high expectations for their candidates. However, with the right preparation and mindset, anyone can succeed in the Coca-Cola interview.

How long is the Coca-Cola hiring process?

Because the interview process usually involves a few different rounds, the Coca-Cola hiring process isn’t necessarily a quick one. In fact, when completing the online application itself, it can take about a month to schedule an interview.

In terms of the entire hiring process, it can take an average of 4-8 weeks to get hired at Coca-Cola. Of course, this isn’t a hard number and it can depend on multiple factors.

Does Coca-Cola drug test?

Yes, Coca-Cola does drug test potential hires in the form of a pre-employment drug screening. Usually, the drug test is a urine panel paid by Coca-Cola and conducted in a private lab.

If Coca-Cola suspects an employee is using drugs, the company also has the authority to conduct random drug tests. In this case, a positive drug test could lead to further consequences, such as termination.

What are the perks of being a Coca-Cola employee?

Coca-Cola employees receive all sorts of benefits and perks. A Coca-Cola employee’s benefits package could include things like:
- Medical plans
- CVS Caremark® Prescription Drug Coverage
- Dental plans
- Vision plans
- Supplemental health plans (like accident or critical illness plans)
- Tax-free accounts (like HSAs, FSAs, and LPFSAs)
- Life+ programs (like adoption assistance, financial counseling, and paid parental leave)
- Financial programs (like 401(k)s, life insurance, and legal assistance plans)
How to Practice for the Coca-Cola Interview

To increase your chances of success in the Coca-Cola interview, it’s essential to practice beforehand. One effective way to improve your interviewing skills is by using Yoodli. Yoodli is an interview coach that uses generative AI to help you enhance your interviewing skills in a judgment-free environment.

Yoodli provides AI-powered feedback on your Coca-Cola points, filler words, rambling, body language, and much more. You can even use Yoodli’s interview simulator to practice actual Coca-Cola interview questions.

You can practice for your Coca-Cola interview through Yoodli’s interview simulator.

During your actual interview, Yoodli will give you private and gentle nudges (without the interviewer knowing) to help you hit your main talking points, make eye contact, slow down, and more. Start your interview prep journey for free at www.yoodli.ai.

Learn more with our helpful explainer video:

Ace your Coca-Cola interview with this private AI speech coach.

In addition to using Yoodli, here are some other tips for practicing for the Coca-Cola interview:

1. Research the company’s values, mission, and culture. Coca-Cola is a company with a strong brand and values, and it’s essential to understand them before going into the interview.

2. Review the job description carefully. Make sure you understand the requirements of the role and the skills and experience needed to be successful.

3. Practice answering common interview questions. (See the next section for a Coca-Cola interview question bank.) Practice in front of a mirror or with a friend to get comfortable answering questions out loud.

4. Use the STAR method to structure your responses. The STAR method is an effective way to answer behavioral questions. It involves outlining the Situation, Task, Action, and Result of a past experience.

Most Common Coca-Cola Questions

The questions that are asked at Coca-Cola interviews usually fall into one of three categories: behavioral, technical, and culture fit. Behavioral questions are open-ended questions that are asked to gauge your personality, work style, and communication style, among other things.

On the other hand, technical questions are specific to the position you’re applying for. So, for example, if you were applying for an advertising position, the interviewers might ask something like, “What’s a recent marketing campaign that you liked?”

Culture fit questions are usually asked to make sure you’ll fit it with and adhere to the organization’s teams and the company’s core values.

20 most common Coca-Cola interview questions

To help you prepare for the Coca-Cola interview, here’s a list of the 20 most common questions that you might encounter:
1. Tell me a little bit about yourself. (For this question, make sure you have an elevator pitch ready to go.)
2. Why do you want to work for Coca-Cola?
3. Why do you want to leave your current job?
4. What do you know about our products and services?
5. Tell me about a time when you had to resolve a conflict with a coworker.
6. What’s your biggest strength? Weaknesses?
7. What skills and experience do you have that make you a good fit for this role at Coca-Cola?
8. Give me an example of an idea of yours that helped make your team more efficient.
9. At Coca-Cola, there may be times where you have to work in high-pressure environments. Tell me an example when you worked well under pressure.
10. How do you stay up-to-date with the latest food and beverage industry trends and technologies?
11. How do you prioritize your workload?
12. Tell me about a time where you failed.
13. How would you handle a problem with Coca-Cola procedure or policy?
14. Describe a project you completed that you are particularly proud of.
15. What kind of work environment do you thrive in?
16. Tell me about a time when you had to make a difficult decision.
17. If you could change one thing about Coca-Cola, what would it be?
18. Give me an example when you had to think outside the box to solve a problem.
19. How do you handle stress and pressure?
20. How do you plan to make a difference at Coca-Cola?
Remember, it’s essential to use the STAR method to structure your responses to behavioral questions. Additionally, be prepared to provide specific examples and metrics to back up your answers.

The Bottom Line

The Coca-Cola interview process is known for being rigorous, but with the right preparation and mindset, anyone can succeed. By practicing your interviewing skills and familiarizing yourself with the company’s values and culture, you can increase your chances of landing the job.

Remember to use the STAR method when answering behavioral questions and be prepared to provide specific examples and metrics to back up your answers. You can practice responding this way through an AI speech coach like Yoodli. With persistence and dedication, you can crack the Coca-Cola interview and start your career with this global giant.
What Is a Customer Success Manager (CSM)?

May 15th, 2023
If you’re the type of person who loves supporting customers, a customer success manager (CSM) might be the job for you.

Learn what a customer success manager is, including what they do, the skills they need, their day-to-day responsibilities, and how to become one in this informative guide.

What Is a Customer Success Manager (CSM)?

A customer success manager (CSM) is someone who works to improve and maintain customer loyalty while also acting as a support to both current customers and potential prospects.

You might also hear this position referred to as a “client success manager” but they’re the same role. It’s a managerial position.

What does a customer success manager do?

A customer success manager is completely focused on the client base. Usually, this type of manager works in a sales or marketing position. There, they focus on crafting meaningful and long-term relationships with customers while also guiding potential prospects to active clients.

In fact, once a client success manager works with certain clientele, they usually maintain those relationships (with the same customers).

Customer success manager responsibilities

A customer success manager can have a plethora of responsibilities. For example, some of these responsibilities include:
- Tackle any customer problems that might arise
- Act as an advocate for any clients they’re responsible for
- Forge strong relationships with customers
- Make sure the process of purchasing a good or service happens in a timely manner
- Build a work environment that leans on clientele as a focal point
- Find engaging ways to connect with customers
- Act as a liaison between the customer support team and the sales team
However, these responsibilities can vary a bit based on the company and the company’s mission and purpose.

Customer success manager salary

Although a customer success manager salary can vary based on your location and company, generally people in this position earn around $75,000 to $90,000.

Here are some more location-specific estimates for a customer manager salary:
- Atlanta, Georgia: $77,864
- Austin, Texas: $74,380
- New York City, New York: $84,109
- San Francisco, California: $75,952
- Seattle, Washington: $92,671
- Chicago, Illinois: $84,206
- Denver, Colorado: $72,868
- Boston, Massachusetts: $78,914
- Portland, Oregon: $73,706
- Los Angeles, California: $80,229
Keep in mind that customer success managers sometimes also get additional pay which comes out to an average of around $40,000. This could include:
- Commimission
- Tips
- Stock
- Profit sharing
- Bonuses
Customer Success Manager (CSM) Skills

There are lots of skills that you need as a customer success manager. Here’s our list of the most important customer success manager skills you need to ensure you’re prepared to interview and snag a job in this industry:
- Industry-specific or technical skills
- Ability to thrive in a team setting
- Critical thinking skills
- Empathy
- Successful persuasion skills
- Customer relations management
- Time management skills
- Ability to step up to the plate and take initiative
- Strong problem-solving skills
- Decisiveness (ability to make decisions)
- Interpersonal skills
What makes a great customer success manager?

Having the above skills is one way to be a great customer success manager. But what makes a good CSM isn’t simply skills. You need to be a competent employee dedicated to improving the company, primarily through customer base interaction.

To be a great customer success manager, you need to be comfortable communicating with people — specifically clients or customers — in a respectful, meaningful way that leads to client satisfaction and loyalty. If that doesn’t sound like something you’d like, this might not be the position for you.

What’s the difference between a customer success manager and an account manager?

A customer success manager position and an account manager role are very similar. Still, they’re not the same. While account managers help increase sales from the company’s respective accounts, a customer success manager focuses on cultivating strong relationships with the company’s client base (or potential customers).

Account managers also aren’t responsible for customer satisfaction; usually, that falls on the customer success team.

How to Become a Customer Success Manager (CSM)

One way to improve your interviewing skills is by using Yoodli. Yoodli is an AI-powered interview coach that helps you improve your interviewing skills in a judgment-free environment.

You’ll also have to practice for a client success manager interview. Check out these customer success manager interview questions here.

Do you need a college degree to be a customer success manager?

Contrary to popular belief, you don’t need a college degree to be a customer success manager. That being said, if you’d like to earn a degree before becoming a client success manager, it’s not a bad idea.

The best, most relevant degrees for this position in particular include:
- Marketing
- Business
- Communication
- Psychology
- Political science
The top colleges to earn these degrees or to study to become a customer success manager include:
1. University of Pennsylvania
2. Northwestern University
3. University of Minnesota
4. Stanford University
Still, don’t let a lack of a college degree stop you from pursuing your dream of becoming a client success manager. Here are the top four steps to becoming a CSM.

1. Start your job search.

The first step is to start your job search for a customer success manager position. Doing this isn’t very difficult.

There are tons of job boards all over the internet. For example, you’ll probably have luck with sites like:
Just make sure your resume is up-to-date and presents your educational background and work history in a clear, easy-to-read way.

2. Apply for a job (or more).

Next, apply for the client success manager jobs you’re interested in. Again, triple-check your resume and include a cover letter with your application, even if it’s optional.

You really want to sell yourself for the role, so review the job listing’s requirements and tailor your resume to each respective position you apply for.

2. Practice interviewing.

Before you even get a scheduled interview invitation, practice interviewing for this job. Though you can always practice answering questions with a mirror, the best way to practice interviewing is through an AI speech coach like Yoodli.

Yoodli is a speech coach and interview simulator that evaluates your speech using AI technology. It can analyze your speaking pace, word choice, and body language. It even provides actionable feedback and tips for how you can improve.

Believe it or not, Yoodli can also coach you during your actual customer success manager interview by giving you tips and ensuring you hit all your talking points. The interview won’t be able to see Yoodli’s suggestions, either — it’s totally private. Learn more about it in our simple explainer video:

Check out how you can use Yoodli to improve your speech and interviewing skills.

Plus, unlike other speech coaches, Yoodli is completely free.

3. Pick out professional attire.

Before your interview, pick out something professional to wear (even if it’s a virtual interview). It totally depends on your preference, but you can always wear things like:
- A button-down shirt
- A blouse
- A suit and tie
- A tailored dress
- Closed-toed shoes (e.g., oxfords, flats, heels, etc.)
When in doubt, you can always reach out to the recruiter for information about dress code.

4. Complete a successful interview (or more).

All that’s left is to complete a successful interview. Remember to keep your cool and focus on how much you’ve prepared for this moment.

If you start having anxious thoughts revolving around the interview, reframe those thoughts and pivot your anxiety to excitement. So for example, instead of thinking, “I’m so nervous for this interview,” you can think, “I’m so excited for this interview.”

Why Be a Customer Success Manager (CSM)?

A customer success manager can be an extremely rewarding job. If you love interacting with people, making meaningful connections, and have an interest in sales, business, or marketing, this might be the perfect position for you.

In general, it pays well, can be a remote position, and allows you to secure a solid position without necessarily needing a college degree.

The Bottom Line

A customer success manager is a very important position for nearly any company. Maintaining a clientele base and cultivating customer loyalty is critical for the success of businesses.

If you’re looking to become or transfer to a customer success manager position, just remember to practice for those upcoming interviews using Yoodli and do your best.
A Comprehensive Guide to EY Interview Questions (+ Tips)

April 30th, 2023
If you’re considering a career at Ernst & Young — AKA EY — you might be wondering what to expect during the interview process. Preparing for an EY interview can be a daunting task, but with the right strategies and knowledge, you can increase your chances of success.

In this article, we’ll take a deep dive into the EY interview process, including the difficulty level, common questions, and tips on how to prepare.

What to Know About the EY Interview

If you’re interviewing for an EY position, you should feel excited — it’s a great opportunity. Here’s what to know about the EY interview.

What percentage of EY applicants get interviews?

EY is one of the largest accounting firms in the world, receiving thousands of job applications each year. However, the company is highly selective, and only a small percentage of applicants get invited for an interview. The acceptance rate for an EY interview is around 9%, making it a highly competitive process, according to Glassdoor.

How hard is the EY interview?

The difficulty of an EY interview depends on several factors, such as the position you’re applying for, your experience level, and the interviewer’s style. However, overall, EY interviews are considered moderately challenging.

The company places a strong emphasis on cultural fit and values-driven leadership, so you can expect questions related to teamwork, integrity, and problem-solving abilities.

How many interview rounds at EY should you expect?

The EY interview process typically involves multiple rounds, each with a specific purpose. The number of rounds varies depending on the position you’re applying for, your experience level, and the interviewer’s discretion.

Generally, you can expect at least two to three rounds, including a phone or virtual interview, a group assessment, and an in-person interview. For higher-level positions, there may be additional rounds, such as case studies or presentations.

How to Use AI to Practice for the EY Interview

One way to improve your chances of acing the EY interview is to practice your interviewing skills. Although you can always practice in front of a mirror, Yoodli is a much better option.

Practicing for your EY interview is easier than ever with Yoodli and its interview simulator.

Yoodli is an AI-powered interview coach that provides feedback on your key points, filler words, rambling, and body language. Yoodli can help you improve your performance in a judgment-free environment.

Start by customizing your virtual interview. That includes choosing the role you want to apply for, the company you want to apply to (like Ernst & Young), and even the interviewer’s personality.

Most importantly, you can choose actual EY interview questions to practice.

Start practicing a few EY interview questions with Yoodli.

Other ways to practice for the interview include:
- Researching the company’s culture and values
- Preparing answers to common interview questions
- Conducting mock interviews with friends or colleagues
You can also review the job description and the qualifications required to ensure you have a clear understanding of what the company is looking for.

Common EY Questions

During the interview process, you can expect to be asked a variety of questions related to your skills, experience, and personality. Here are some common EY interview questions you might encounter.

Behavioral questions

Behavioral questions are open-ended questions. You can expect questions like:
- Tell me about a time when you had to work under pressure.
- Describe a situation when you had to handle a difficult client.
- Give me an example of a project you completed successfully.
- Tell me about a time when you had to adapt to a new situation.
Technical questions

Technical questions, on the other hand, are specific to the position you’re interviewing for. These could include queries like:
- How would you perform a financial analysis of a company?
- What accounting standards do you use for auditing?
- How do you handle complex tax issues?
- How do you ensure compliance with regulations?
Fit questions

Fit questions are designed to test whether or not you’d be a good culture fit. These could include questions like:
- Why do you want to work at EY?
- How do you demonstrate leadership?
- How do you handle conflicts in a team?
- What are your long-term career goals?
EY Interview Tips

To best prepare for your upcoming EY interview, here are some tips directly from Ernst & Young to make sure you ace your interview.

General tips

In general, here are some tips to help you nail that EY interview. Make sure you:
- Are familiar with behavioral questions and that style of interviewing
- Know why you want to work at EY
- Understand the role you’re applying for
- Know what transferable skills you have
- Have an elevator pitch ready to go
- Know who the interviewers are
- Make eye contact and use body language, like hand gestures
- Have questions to ask the interviewers at the end of the conversation
Tips for a video interview

Nowadays, video interviews are even more common due to the COVID-19 pandemic. If you have a video interview, make sure you:
- Don’t take the interview outside
- Have a stable internet connection and a quiet, calm environment to interview in
- Don’t read pre-prepared answers to interview questions
- Read and follow any guidelines (especially if it’s a pre-recorded video)
- Use headphones or earbuds (this will decrease any unwanted background noise)
- Dress professionally
- Are engaging
- Speak clearly
After Your EY Interview

As briefly mentioned above, make sure that after your EY interview, you take the time to send some kind of follow-up note. This could be in the form of an email or a handwritten note or card you send in the mail. You can also follow up via a call. It’s a great idea to mention one point that you’d like them to remember about you.

If you happen to have any connections at EY, use those to your advantage. You can reach out to people you know at EY to let them know you’re in the interview process.

Remember to be professional. It’s not a good idea to call back the next day asking if you got the job. A good rule of thumb is to wait until EY reaches out to you.

The Main Takeaway

Preparing for an EY interview can be challenging, but with the right mindset, skills, and knowledge, you can increase your chances of success.

By practicing your interviewing skills via Yoodli, researching the company, and putting in significant work preparing for your big day, you’ll increase your confidence and your chances of snagging the job.

Tag: AI speech coach

What Is LifeHikes?

What is the LifeHikes foundation?

LifeHikes clients

LifeHikes Features and Offerings

Team-based training

1:1 Coaching

Open enrollment

The Loop

LifeHikes Pros and Advantages

Career advancement opportunities

Skill development

Overall improved performance

LifeHikes Cons and Disadvantages

Cost

Personalization options

Training focus

Yoodli: A LifeHikes Alternative

The Bottom Line

Sources

What’s a 4 Day Workweek?

How many hours is a 4 day workweek?

History of the typical workweek

How Does a 4 Day Workweek Work?

Who Uses a 4 Day Workweek?

Which countries use a 4 day workweek?

Which companies use a 4 day workweek?

Benefits of a 4 Day Workweek

Lower costs across the board

Better work-life balance

Increased productivity levels

More sustainable (decreased carbon footprint)

Decreased stress levels all around

Challenges of a 4 Day Workweek

Is the 4 Day Workweek the Future?

Other future workplace trends

The Bottom Line

Everything You Should Know About Textio

Who uses Textio?

Does Textio use AI?

Textio Advantages

Recruitment and talent acquisition

Diversity, equity, and inclusion

Performance management

Partnerships

Textio Disadvantages

Lack of cost transparency

Number of languages supported

Mediocre customer service support

Best Textio Alternatives

Other Textio FAQs

Who is the CEO of Textio?

What is a good Textio score?

What languages does Textio support?

The Key Takeaway

What to Know About Daily Pay Jobs

Is there a job that pays you daily?

Daily pay benefits

How to Prep for Daily Pay Jobs

Types of Jobs That Pay Daily

Same day pay temp agencies

Driving and delivery jobs that pay daily

Lawn care and gardening

Freelance writing and editing

Dog sitting, house sitting, babysitting, or other pet sitting

Odd jobs

Apps

Cleaning services

Does Wendy’s have daily pay?

Other types of jobs that pay daily

Best Jobs That Pay Daily

Daily paid part-time jobs

Daily paid full-time jobs

The Key Takeaway

What Is an Obituary?

How to Write an Obituary

What should you not include in an obituary?

Why is cause of death not included in an obituary?

Is it OK to write your own obituary?

Obituary Template