Clari, a Revenue Orchestration Platform, has partnered with Yoodli, the AI-powered roleplay platform, to help go-to-market teams deliver more impactful conversations and turn insights into action.
This strategic partnership brings Yoodli into Clari’s enablement ecosystem as a key component of how reps prepare, practice, and personalize their development. Together, the two platforms are helping revenue teams not only understand what is happening in the pipeline, but also improve how those insights are communicated to customers, and now, for the first time, connect practice to performance on a real call.
Closing the Loop Between Practice and Performance
This partnership marks a major shift in Clari’s enablement strategy: moving from isolated training moments to a continuous feedback loop that blends simulated practice with real-world performance analysis.
In a future phase, integrating with Clari’s conversation intelligence capabilities could allow Yoodli to spot areas for improvement from real customer calls and create personalized practice sessions to address them. This allows Clari teams to operationalize skill development using the same rigor and discipline they apply to pipeline reviews and forecast calls.
“In revenue enablement, our goal is to give every seller the skills and confidence to excel in the moments that matter. Many of these moments are in customer conversations, and having a way to scale great conversations has always been the Holy Grail of enablement. Yoodli is helping us do this with its configurable and perceptive AI role-play coach,” said Paul McGhee, Revenue Enablement Director at Clari.
“Revenue excellence starts with consistent, high-quality execution across every customer interaction. Yoodli helps us operationalize that by creating roleplays tied to real customer moments and scoring them against our standards. This partnership ensures that our teams are prepared, confident, and able to deliver our message with impact every time,” said Sam Beckwith, Head of Revenue Excellence at Clari.
“This is the next chapter for enablement: turning conversation intelligence into targeted, continuous skill-building. With Clari, we’re creating a system where every rep’s development is fueled by real calls, real feedback, and real results,” said Esha Joshi, Cofounder at Yoodli. “By becoming a strategic part of the revenue ecosystem, Yoodli helps teams turn insights into action and communication into a competitive advantage.”
Initial Launch: Rehearsing Revenue Cadences
The first phase will begin with a certification supporting a select group of Customer Success Managers. In Yoodli, these users will practice delivering recommendations on how to design, implement, and execute revenue cadences in Clari. They will receive AI-powered coaching on tone, clarity, structure, and message alignment in a private, feedback-rich environment.
Scaling Through AI-Powered Certification
The broader rollout, planned for later this fall, will include a product feature certification program that enables Clari to:
Certify sellers on a new product demo using AI-scored roleplays
Apply customizable rubrics to validate message alignment and readiness
Scale and recognize high-performing talk tracks across the team
Drive goal alignment and skill growth through measurable coaching moments
Becoming a Strategic Part of the Enablement Ecosystem
This partnership reflects a broader shift in how Clari is investing in enablement. Rather than relying solely on training events or post-call reviews, Clari is integrating practice and coaching into the systems teams already use. Yoodli becomes a strategic part of that workflow—reinforcing Clari’s sales methodology, surfacing skill gaps, and driving continuous improvement.
About Clari
Clari is the only company that delivers Revenue Context to run revenue and inform AI and agents at enterprise scale.
The Clari Revenue Orchestration Platform leverages all structured and unstructured data from every human- and machine-generated revenue interaction into a single, time-series data model, the world’s largest of its kind — managing over $5 trillion in revenue for global enterprises.
More than 1,500 organizations — including Okta, Adobe, Zoom, and Cisco — run revenue on Clari to improve win rates, prevent slipped deals, forecast with accuracy, and boost the productivity of all revenue-critical employees.
Run Revenue® with AI + Revenue Context. Learn more: clari.com
About Yoodli
Yoodli is an AI-powered roleplay and communication coaching platform that helps go-to-market teams practice high-stakes conversations in a private, judgment-free environment. As part of the tech stack, Yoodli delivers personalized training, sales certifications, and real-time feedback aligned to business goals. SOC2 Type 2 and GDPR compliant. Learn more at yoodli.ai.
TL;DR: Snowflake streamlined its global sales coaching program using Yoodli AI Roleplays, eliminating ~1,215 hours of manager grading time per quarter, saving nearly $700K annually (based on Yoodli’s estimated hourly rate of $145), while getting nearly 3,000 sellers pitch-ready within minutes using self-paced, AI-powered training. Reps mastered key messaging and objection handling quickly and independently, boosting confidence and consistency across nearly 3,000 global sellers. With Yoodli’s real-time feedback, reps ramped faster, practiced more often, and enablement scaled like never before.
Background
Snowflake, the AI Data Cloud company, was looking to streamline and modernize its sales training efforts. With hundreds of sales reps and district managers (DMs) across the globe, the Sales Enablement team faced mounting challenges in scaling coaching while maintaining consistency and quality across languages, time zones, and styles. Traditional roleplay-based enablement programs were heavily dependent on human grading and inconsistent coaching experiences, creating bottlenecks in manager productivity and skill development.
The Challenge
Snowflake’s Sales Enablement team focused on optimizing its processes to scale training effectively while reducing the time spent reviewing sales submissions.
Manager Time Sinks: 162 DMs were spending an estimated average of 7.5 hours each per quarter grading pitch and roleplay submissions, equating to 1,215 hours.
Subjectivity & Inconsistent Pitch Readiness Times: Grading and feedback varied widely between DMs and regions, leading to inconsistent coaching experiences, non-uniform adoption of messaging, and varied pitch readiness timelines (35 – 40 min on average).
Lack of Real-Time Feedback: Reps couldn’t get immediate input to iterate quickly, improve practice quality and accelerate skill growth.
Global Scale Issues: Snowflake needed a solution that worked across geographies, languages, and seller types without requiring 1:1 manager involvement.
The Solution
Snowflake collaborated with Yoodli to revamp Snowflake’s 2025 Q1 sales enablement. Their aim: automate roleplay grading and deliver standardized, real-time coaching at scale. The rollout included:
Updated Messaging Deck Training: Reps were trained and certified on the “Why Snowflake?” pitch and objection handling, reflecting the latest GTM messaging.
AI-Driven Pitch and Objection-Handling Roleplays: Reps practiced a guided pitch, followed by an objection-handling simulation with industry and style-specific variants.
Automated Scoring & Feedback: Yoodli provided real-time, rubric-based feedback in the rep’s native language, eliminating manual grading while enhancing quality and consistency.
Self-Service Practice: Reps completed exercises on their own schedule, requiring minimal enablement oversight but yielding strong engagement.
Why Yoodli?
After evaluating 5+ vendors across 5 categories, Snowflake chose Yoodli for its:
Natural Conversational UX: Felt intuitive and stress-free for reps.
Best-in-Class AI: Most realistic simulation and accurate coaching of all vendors tested.
Scalability: Easily accommodated 3,000+ users across functions, regions, and experience levels.
Strong Product-Market Fit: Outperformed industry-benchmarked LMS tools and filled the coaching gap left by standard conversation/call intelligence tools.
“One of our biggest challenges was ensuring consistent, high-quality coaching across a global sales org while rolling out a major messaging update. Traditional methods just didn’t scale—and reps weren’t getting the timely feedback they needed to build confidence. We chose Yoodli because it delivered natural, AI-driven practice at scale. The experience was intuitive, the feedback was instant, and the support from the Yoodli team was exceptional. Our reps loved it—and we were able to get thousands of sellers pitch-ready, quickly and consistently, without overloading our managers.”— Nathan Irby, Principal Technical Platform Enablement Strategist at Snowflake
The Results
The impact was clear:
Accelerated Mastery through Self-Paced Practice: Reps reached competency faster thanks to on-demand AI coaching:
“Why Snowflake?” Pitch: completed in 14 minuteson average, with just 1.3 attempts to pass
Objection handling roleplay: completed in 8 minutes, requiring 3.3 attempts—demonstrating thoughtful learning and growth
This tight feedback loop allowed reps to self-correct, repeat practice, and build confidence in a safe, manager-free environment.
According to Nathan Irby: “The user feedback highlights a key success metric: confidence. We’re hearing that our people are practicing on their own initiative until they feel ready. They aren’t just completing an assignment; they are motivated to keep practicing to get sharper.”
94% Completion: Snowflake certified nearly 3,000 sellers and managers (94% of target audience) through Yoodli in just a few weeks. CSAT hit 85%, and reps began organically using Yoodli for additional scenarios—like cold call practice and tough internal conversations.
Conclusion
By using Yoodli, Snowflake unlocked a scalable, AI-powered coaching solution that accelerated rep ramp time, eliminated ~1,215 hours of manual grading per quarter, and saved an estimated $170K quarterly. With real-time feedback, global consistency, and high rep engagement, Yoodli is now a core part of Snowflake’s enablement strategy—empowering sellers to learn faster, perform better, and practice with confidence.
In the next phase of the rollout, Yoodli will be fully integrated into Snowflake’s enablement charter and deployed across BDRs, AEs, and Solutions Engineers. This expansion will establish a consistent framework for practice and feedback, enabling Snowflake to track and report on tangible improvements in selling skills and directly connect enablement initiatives to measurable business outcomes.
IGNITE, the applied-learning consultancy that helps sales and leadership teams drive lasting behavior change, has partnered with Yoodli, the AI roleplay platform, to scale coaching and performance across global Leadership & go-to-market (GTM) teams. This collaboration brings IGNITE’s proven Human Engagement Mastery Academy’s & performance expertise together with Yoodli’s generative AI roleplay platform.
A New Era for Leadership Development, Human Engagement & Sales Mastery
IGNITE has long supported C-level executives, Emerging, Established Leaders, and GTM teams with personalized programs that continue learning beyond the classroom or workshop. The IGNITE SPEND Sales Mastery & ASPIRE Leadership Academy programs combine consulting, immersive training, habit development, and AI-driven micro‑learning. By integrating Yoodli into its Academy Programs, IGNITE already delivers high-fidelity coaching & customized Human Engagement experiences well beyond the classroom. Participants can reinforce IGNITE’s Human Engagement C.L.U.E. methodology in each Academy (Communication, Listening, Understanding, Empathy), through repeatable, AI-powered roleplays that reflect common conversations such as discovery calls, value articulation & both internal or external stakeholder engagements anytime, anywhere.
Empowering Sales Teams with Scalable AI Coaching
IGNITE’s partnership with Yoodli empowers Leaders and GTM teams to:
Master Business Outcome-Focused Human Engagements: Practice real-world scenarios by mastering soft skills like active listening, empathy first, discovery, inquiry, negotiation, questioning techniques, and closing.
Build Human Engagement Confidence & Emotional Intelligence: Identify Strengths plus opportunities for development like Hone listening skills, Emotional cue detection, EQ balance of application & adaptive responses.
Reinforce Learning Through Practice: Reinforce classroom learning with on-demand simulation and instant guidance via customized real-life customer scenarios.
Scale Excellence Across Regions and Roles: Bring high-fidelity coaching & repeated practice capability to support mastery across global teams.
Executive Voices on the Collaboration
Team IGNITE is excited to enter this important partnership in Human Engagement & Performance Development with Yoodli, said Paul McLean, Founder & CEO of IGNITE PERFORMANCE. By being able to seamlessly integrate Yoodli into our multiple Human Engagement Mastery Academy programs, our clients are already witnessing the benefits of this incredible technology as one of the key elements to mastering the right Human Engagement habits for sustainable Individual & team success. Our clients are raving about Yoodli –
“I loved using the AI to practice. As I said, you learn how to deal with curveballs by having someone throw repeated curveballs at you. A great repeated exercise to learn and adapt to active listening and use other traits that we learned as part of establishing the right Human Engagement Habits.”
“Yoodli is thrilled to partner with IGNITE PERFORMANCE to bring generative AI coaching & Simulation practice to their clients Leadership & GTM teams worldwide,” said Varun Puri, CEO at Yoodli. “Combining IGNITE’s multi‑dimensional ASPIRE Leadership & SPEND Sales Mastery Academy approach with our AI‑powered roleplays delivers a powerful new tool for human engagement mastery.”
About IGNITE PERFORMANCE
IGNITE PERFORMANCE FZCO is an outcome-driven human engagement consultancy offering coaching, experiential training, and behavioral‑change programs for individuals, teams, and enterprises. Their ASPIRE & SPEND Academy’s combine consulting, immersive learning & AI-supported micro‑learning to enhance Leadership and GTM performance. IGNITE’s global team includes Master Facilitators, Executive Coaches, including Learning Experts across Human Behaviour & Engagement. Learn more at 1gnite.me.
About Yoodli
Yoodli is an AI-powered roleplay simulator that enables professionals and go-to-market teams to develop communication skills through private, real-time, and judgment-free coaching. Trusted by Fortune 100 companies, Yoodli supports training in sales, leadership, presentations, customer engagement, and more. Learn more atyoodli.ai.
TL;DR: RingCentral transformed its customer support onboarding by integrating Yoodli AI Roleplays. The company reduced call certification time from a full 8-hour shift to just one hour, achieving a 90% time savings. With realistic AI-powered conversations and automated feedback, RingCentral saw significant improvements in new hire readiness and call management skills.
Background
RingCentral, a global leader in cloud-based business communications, places a strong emphasis on delivering top-tier customer service. The onboarding team plays a crucial role in preparing new hires for live customer interactions. Historically, certifying mock calls required managers to manually observe and grade each session. This process could take up to 9 hours per new agent.
Challenge
The RingCentral onboarding team faced several key hurdles:
Manual Certification Bottlenecks: Trainers were spending full workdays evaluating mock calls, which slowed down onboarding velocity.
Scalability Limitations: As RingCentral grew, so did the number of new hires. This created capacity challenges and delayed training milestones.
Stale Scenarios: Static scripts did not reflect real-world customer challenges, which limited the effectiveness of practice sessions.
To scale efficiently and maintain training quality, the team needed a faster, smarter, and more realistic way to certify new agents.
The Solution
RingCentral partnered with Yoodli to revamp its mock call certification process. Yoodli’s AI-powered roleplay platform provided:
Realistic Simulations: Custom-built AI roleplays mimicked true-to-life customer-agent conversations, increasing the relevance of training.
Automated Feedback: New hires received instant performance scores and coaching tips across key areas such as tone, clarity, empathy, and issue resolution.
Time-Efficient Oversight: Supervisors used performance dashboards to track trends and review only the cases that needed human attention.
Implementation
The transition to Yoodli was fast and seamless:
Custom Roleplay Scenarios: RingCentral’s training team worked with Yoodli to design roleplays based on actual support conversations and pain points.
AI-Powered Certification: Trainees completed their mock calls in the Yoodli platform. They received immediate feedback and could retry until they met the quality standard.
Strategic Supervision: Managers shifted from full-length reviews to overseeing insights from the AI-generated evaluations, which saved time and allowed for more focused coaching.
Results
RingCentral quickly realized several key benefits:
90% Reduction in Certification Time: Certification duration dropped from 9 hours to just 1 hour per agent, streamlining the customer support onboarding process and accelerating time to proficiency.
Up to 7 Hours Saved Per Certification for Managers and Enablement Teams: By replacing manual call reviews with automated AI evaluations, RingCentral’s training leads and supervisors saved up to 7 hours per certification. This freed up critical time for high-value coaching and strategic enablement activities.
Improved Call Readiness Among New Hires: With realistic AI roleplays and real-time feedback, new support agents built stronger call handling skills earlier in their training, leading to increased confidence and performance on live calls.
Scalable Training Program Without Compromising Quality: The enablement team expanded its onboarding capacity and supported more new hires without exhausting internal resources creating a scalable, future-ready training infrastructure.
Conclusion
By adopting Yoodli, RingCentral made its onboarding program significantly more efficient. The company saved time, improved skill development, and created a more scalable process for certifying mock calls. What once took an entire shift now takes just one hour, allowing RingCentral to ramp up new agents with greater speed and confidence.
In a world where soft skills increasingly define professional success, the way we train them needs a serious upgrade. Whether you’re a sales rep navigating objections, a manager delivering feedback, or a new hire learning to communicate with confidence—real-life conversation practice is essential.
At Yoodli, we believe the future of soft skills training is here and it’s powered by AIRoleplays.
The Problem: Traditional Roleplays Don’t Scale
Live coaching and roleplays have long been the gold standard for building communication skills. They’re also time-consuming, inconsistent, and hard to scale. Common issues include:
Schedulinglogistics
Uneven feedback
Low psychological safety
No measurement
As companies seek to uplevel communication across larger, more distributed teams, these gaps become critical bottlenecks.
The Solution: Yoodli’s AI Roleplays
Yoodli offer a smarter, scalable way to help individuals practice high-stakes conversations in a private, judgment-free environment. Built with coaching and enablement in mind, our roleplays simulate real-world scenarios, then deliver instant, personalized feedback powered by AI.
How It Works:
Pick a template: Choose from a growing library (e.g., interview prep, outbound discovery, difficult conversation, behavioral interview).
Practice with AI: Speak out loud as if you’re in a real conversation. Yoodli responds in real time, adapting to your answers.
Get feedback instantly: See data on your talk time, filler words, empathy, and clarity. Receive specific coaching tips aligned to your company’s frameworks.
Why This Matters for Enablement and L&D Leaders
Our AI Roleplays are built to address key challenges faced by GTM, enablement, and people teams:
Scalable
Consistent
Make learning easy
Consistent data collection
Whether you’re onboarding 50 reps or rolling out a new messaging framework, AI roleplays can support thousands of learners simultaneously while supporting their learning style and preferences.
Real-World Use Cases
Sales Enablement: Reps practice objection handling, discovery, or pitch delivery before ever facing a customer
Manager Development: New leaders rehearse feedback conversations or performance reviews with AI before doing it live
DEI & Culture Training: Teams roleplay sensitive conversations (e.g., allyship, microaggressions) in a safe, repeatable format
Campus to Corporate: Early-career professionals build real-world communication muscle in a private, low-pressure setting
Why Yoodli is Different
Unlike chat-based simulations or rigid e-learning modules, Yoodli uses live voice and video input, making the practice feel natural. It pairs performance analytics with human-like conversation dynamics – providing both what you said and how you said it.
Our AI is grounded in coaching science and built for real-world application—not just scripted answers.
The Takeaway: AI Roleplays Are the Future and Yoodli Is Leading the Way
Soft skills are no longer “soft”, they make-or-break. Yoodli’s AI Roleplays give individuals the tools to practice, reflect, and grow like never before. And for organizations, they unlock scalable, consistent training that actually moves the needle on performance.
At Yoodli, we’re constantly amazed by how our users push the boundaries of what’s possible with AI Roleplays. Every so often, a use case comes along that’s not just smart – it’s inspiring.
Enter the Psych 101 Office Hours Roleplay: a dynamic, memory-enabled, multipersona tutoring simulation that brings classroom learning to life. Designed for students seeking extra support in foundational psychology, this roleplay does more than drill facts. It thinks with you, remembers your progress, and offers a truly humanlike coaching experience – no appointment necessary.
The Challenge: Making Tutoring Accessible, Engaging, and Effective
Psych 101 is a gateway course that can feel overwhelming, especially when students are learning on their own. Traditional tutoring isn’t always accessible. Students may face time constraints, cost barriers, or anxiety about asking for help.
That’s where this AI roleplay comes in.
Rather than simply quizzing a user, it engages them in conversation. The goal being to prompt critical thinking (“How would you explain classical conditioning?”), then gently nudges and corrects when needed. The tone is encouraging, not evaluative. It creates a safe space for students to test their knowledge and reinforce learning.
Dual Support: The Professor and the TA
What makes this roleplay especially effective is its use of multipersona simulation – one of Yoodli’s latest innovations. Students interact with two AI personas:
The Professor: Energetic, animated, and full of analogies. Think of that one professor who could make synaptic transmission sound like a rock concert.
The TA: Thoughtful, calm, and deeply empathetic. A coach who listens carefully and offers reflective follow-ups.
Together, they model different ways of understanding – balancing high-energy engagement with emotional reassurance. It’s not just tutoring. It’s a real-time lesson in how different communication styles support learning.
Picking Up Where You Left Off: Roleplay Memory in Action
Let’s say a student dives into a late-night study session and has to pause mid-topic. When they return days later, the Roleplay Memory feature remembers where they left off. No need to reintroduce themselves or repeat answers — it’s all stored.
This is a game-changer for learning. It allows students to:
Revisit how they explained key terms like “brain vs behavior”
Reflect on earlier mistakes or hesitations
Seamlessly build knowledge across sessions
It’s personalized learning at scale.
Why This Matters
For students, juggling their responsibilities, this roleplay is a tutor that’s always available, always patient, and always invested in their growth. It offers:
Psychological safety: No fear of being “wrong”
Just-in-time support: Learn when motivation strikes
Long-term gains: Retain concepts through active retrieval and feedback
It also showcases how Yoodli’s core technologies — Roleplay Memory and Multipersona — are more than technical upgrades. They’re building blocks for deeply human experiences in learning, coaching, and beyond.
What’s Next?
The Psych 101 Office Hours AI roleplay is already inspiring new ideas: study groups with rotating personas, live feedback on writing prompts, even simulations of difficult conversations in peer mentoring.
If you’re thinking about how to make learning stick – whether you’re in education, enablement, or training – this is your blueprint.
Want to try something like this for your team or classroom?
We’re excited to announce a new category: AI Roleplays—an experiential learning platform that allows individuals and teams to master real-world conversations through lifelike simulations powered by generative AI. Whether it’s a sales pitch, a manager feedback session, or a media interview, Yoodli provides judgment-free, personalized, just-in-time coaching to help people get better through actual practice.
Think of it as the batting cage before the big game – but for communication. Organizations like Google, Databricks, RingCentral, Snowflake, BDO, and hundreds of others are already using Yoodli to train their employees more quickly, drive improved sales performance, and save manager time.
Our most recent fundraise ($13.7M) will allow us to supercharge this new category and bring Yoodli to enterprises and learners worldwide. Thank you to Neotribe, our lead investor, and to Madrona and Cercano, our existing investors for your ongoing support. This brings our total raised to $20M+.
Why AI Roleplays Are the Future of Learning
Most workplace learning today relies on passive formats like slide decks and training videos that don’t build true conversational muscle memory. In contrast, AI Roleplays let you rehearse critical interactions in realistic environments, get instant feedback, and improve through repetition—just like a flight simulator for communication.
Learning and Development: Manager training, leadership development, performance reviews, compliance
And much more: Media training, healthcare simulations, and public speaking. The possibilities are endless.
You can tailor simulations by language, persona, difficulty level, and feedback style—making learning personalized, engaging, and effective.
Our Journey: From Public Speaking to GTM Enablement
We started Yoodli to help people become more confident communicators. For Varun, it was about breaking down communications barriers as an immigrant in the US. For Esha, it was about leveling the playing field for women in the workplace.
Our AI coach began by tackling public speaking—helping users practice without the pressure of judgment. But it quickly became clear: the need for safe, realistic practice environments went far beyond stage fright. Today, we have hundreds of thousands of users who use Yoodli for everything from mock interviews and speech therapy to sales simulations, executive coaching, and VC pitches. (We even used Yoodli to prep for our own TED talk!)
What’s Next
With this funding, we will:
Expand our team across customer success, sales, and engineering (we’re hiring)
Deepen our AI technology to make roleplays more hyper-realistic and personalized
Scale partnerships with coaching firms, training providers, and ecosystem partners (LMS, CRM, CMS players)
We don’t aim to replace coaches—we amplify their impact with repeatable, scalable practice and feedback. It’s why many of the world’s best coaching firms – Korn Ferry, Toastmasters, Sandler Sales, and others- are using Yoodli to quantify and reinforce their training.
Team Yoodli 2025
A Personal Note of Thanks
We’re thrilled to welcome Neeraj Hablani from Neotribe to our board. Neeraj and Varun’s shared experience at GoogleX— where Varun ran special projects for Sergey Brin and Neeraj led driverless deployments for Waymo—makes this a full-circle moment.
To our team, customers, and early believers: thank you for shaping this journey. And to the learners preparing for that big interview, conversation, or pitch—we’re building this for you.
In today’s dynamic landscape of corporate training and sales enablement, not all learning approaches deliver the same impact. That’s where Yoodli comes in – the next generation of AI Roleplays. At Yoodli, we champion experiential learning as the key to lasting development. By immersing learners directly in real-world scenarios, experiential learning drives deeper engagement and stronger retention. But don’t just take our word for it:
Most organizations still default to content-heavy onboarding, webinars, or static LMS modules. But here’s why that doesn’t cut it:
Low retention rates: According to the Forgetting Curve (Ebbinghaus), people forget 50–80% of what they learn in a day and up to 90% in a week without reinforcement.
Minimal behavior change: Harvard Business Review reports that only 25% of training participants translate new knowledge into behavioral change on the job.
Wasted investment: U.S. companies spend over $100 billion annually on training, yet only a fraction leads to measurable outcomes.
Why Experiential Learning Works
Experiential learning empowers individuals to simulate real-world scenarios in a safe, hands-on environment. Just as athletes train rigorously before game day, we believe professionals deserve the same opportunity to prepare and build confidence. Whether you’re a seller refining your pitch, a candidate gearing up for an interview, or someone looking to enhance conversational skills, experiential learning fosters a “practice-first” mindset—encouraging learners to take action, adapt in real time, and grow through doing.
Key Benefits:
Higher Retention:
Studies show learn-by-doing methods increase retention to 75% or more
When learners apply knowledge in a simulation or roleplay, it cements understanding far more effectively than reading or listening
Faster Skill Acquisition:
According to the Journal of Applied Psychology, experiential learning is twice as effective in developing skills compared to passive formats
Stronger Confidence & Application:
A LinkedIn Learning report found learners who practice in simulations report 35% higher confidence in applying skills on the job
How AI-Powered Roleplays Are Reinventing Sales Training
Insights from the AI Sales Summit, featuring Lisa Ellis (Sandler) and Varun Puri (Yoodli)
In sports, music, medicine—and even acting—practice is non-negotiable. Lebron James practices. Scarlett Johansson rehearses. Astronauts simulate.
But in sales? We often skip the reps. We assume talking is enough.
At the recent AI Sales Summit, Lisa Ellis, Head of Product at Sandler, and Varun Puri, CEO of Yoodli, issued a wake-up call:
“Elite performance requires relentless practice. So why don’t salespeople practice like elites?”
Their solution: AI-powered sales roleplays—private, judgment-free, real-time simulations that offer precise, actionable feedback.
🚫 The Problem with Traditional Sales Training
Let’s be honest. Most reps don’t rehearse because:
It’s awkward (especially with a manager watching)
It’s time-consuming to coordinate
It’s uncomfortable to watch yourself on video
And managers? They’re too stretched to provide consistent, structured coaching. That’s a big reason why training often doesn’t stick.
💡 The Breakthrough: AI Roleplays
That’s where the Sandler + Yoodli partnership shines.
Yoodli is like a private mirror for your pitch. Sellers can practice key skills (like Sandler’s Upfront Contract) with an AI avatar, receive instant coaching on tone, pacing, body language, and even conversational structure—then choose whether to share it with a manager.
✅ It’s private ✅ It’s scalable ✅ It works with Sandler’s proven methodology
And managers gain real-time performance insights—no more guesswork.
📈 Real Results from Real Teams
Companies like Google, Salesforce, Adobe, and Databricks are already integrating Yoodli for pitch practice, onboarding, and certification.
Sandler’s certification program used to rely on live roleplays. Now, global teams can practice and get certified faster—with data to prove skill mastery.
And it’s not just for new reps. Managers are using it. Customer success teams. Even families prepping for job interviews. The versatility is real.
🎭 Rehearsal = Confidence
One of the most powerful Sandler lessons?
“It’s not the feelings that influence the action. It’s the actions that influence the feelings.”
“A good sales conversation is like a shirt. If you get the first button wrong, all the other buttons are off. The first button is always the Upfront Contract.”
🛠️ Takeaway: Build a Culture of Intentional Practice
If you want reps to show up sharp, give them a safe place to sharpen.
AI roleplays turn hope into habit. They don’t just reinforce skills. They change behavior.
🌐 Learn more about how Sandler and Yoodli are transforming sales coaching: 🔗 sandler.com 🔗 yoodli.ai
👏 Have you tried AI-powered roleplays yet? Drop your experience or questions in the comments below. Would love to hear how you train for more victories.
When it comes to new hires, incorporating roleplays for employee onboarding can completely transform the way employees new to the company assimilate. Roleplaying provides a safe space that also encourages engagement and makes what’s normally a tedious experience more exciting.
In our beginner-friendly guide, we’ll give you everything you need to know onboarding employees using roleplay, including the best scenarios to practice, how to design effective roleplays, how to implement them into your training programs, and what tools can help you do so.
Why Are Roleplays for Employee Onboarding So Useful?
Employee onboarding is an experience that every new hire faces in some capacity. Most folks aren’t able to just take on a new role and dive right in without any training. But traditional employee onboarding and training can be tedious and boring. If you’re looking to improve engagement and retention among new hires, roleplays for employee onboarding can be revolutionary.
These types of roleplays can improve learning outcomes and help new employees get a better grasp of the company culture and expectations. Roleplaying can also aid in facilitating building custom learning plans to accommodate every learning style.
7 Most Effective Roleplay Scenarios for Employee Onboarding
If your team has never considered using roleplay as an onboarding tool, it might feel overwhelming at first to ideate and design the perfect roleplay for orientation and training. However, to give you a little inspiration, here are seven of the most effective roleplay scenarios for employee onboarding.
1. Roleplays to practice technical skills
Some companies use roleplaying to help teams practice technical skills. So, for example, sales teams might practice using sales methodologies or crafting expert sales pitches, and folks in law might practice skills like mediation or other tactics.
The types of roleplays relevant to your new hires will totally depend on your industry and their roles.
2. Roleplay scenarios that revolve around orientation training
Aside from technical skills, you can also leverage specific roleplays for employee onboarding to solidify the knowledge new hires learned during orientation. For example, many orientation programs review the necessary tools, programs, and company resources folks need to succeed. They might learn how to officially request time off, how to access HR materials, or other relevant resources.
You can use roleplaying to give them some hands-on experience doing simple tasks like requesting a sick day, checking their vacation time balances, or finding the company holiday schedule.
3. Team collaboration scenarios
Having solid collaboration skills is crucial for any kind of team. Teamwork is another difficult skill to practice which makes it a worthy roleplay scenario.
For example, give your new hires a light task that requires all of their efforts to succeed. It could be something creative like solving a puzzle or it could involve technical skills. Regardless, this “forced” teamwork can help build their ability to connect in meaningful ways and work together to solve problems.
4. Conflict resolution roleplays
Workplace conflict is a universal challenge in any industry, in any role. It’s only natural to experience some conflict here and there. But practicing conflict resolution skills is famously difficult because it’s challenging to simulate conflict. That’s what makes it perfect as a roleplay for employee onboarding.
Imagine there’s a disagreement between two coworkers. It could be over a deadline or a miscommunication or something else entirely. Have your new hires work on their mediation, active listening, and communication skills during the scenario. Depending on the company policies, you could also incorporate some organizational workplace conduct guidelines.
5. Scenarios that revolve around company rules and expectations
On that note, implementing scenarios that help new hires understand company rules and expectations are also great for onboarding and orientation. For example, most companies have policies on things like reporting employee misconduct or specific practices for what to do if you encounter spam or phishing emails.
Have your new hires better understand these expectations with some “hands-on” experience through roleplay. Imagine a scenario where your new hire witnesses some questionable employee conduct. What’s the protocol they should follow when dealing with a situation like that? Engaging in this kind of roleplay can really nail down important procedures and company protocol.
6. Working under a tight deadline
No matter what industry your team works in, working under a tight deadline is a pretty common experience. Whether you’re writing a report, crafting a sales pitch, or knocking out some other project, chances are, there will come a time where you’re working under pressure. This type of roleplay for employee onboarding can help folks prepare for situations like these.
To get creative, you can assign new hires a task they need to have completed during a specific time frame, say in under 10 minutes. This can simulate the pressure of working under a tight deadline to produce a deliverable, whatever that may be.
7. Addressing common challenges in the workplace
Roleplays for employee onboarding can also help you address the most common challenges new hires might face in the workplace. For example, you can have scenarios that revolve around challenges like:
Remote work etiquette
Prioritizing tasks
Time management
How to Use Yoodli to Design Roleplays for Employee Onboarding
One of the best tools to use when designing roleplays for employee onboarding is Yoodli.
Yoodli is a next-level roleplay platform and communication coach that uses AI to offer intelligent, realistic roleplays for employee onboarding. Top companies like Google, Dale Carnegie, and Korn Ferry have already used Yoodli for at-scale training and enablement.
Implementing roleplays for employee onboarding is easier than ever with Yoodli.
Yoodli makes it easy to practice core skills for new hires by providing an extensive library with existing roleplay scenarios. From skill straining to performance review simulations, employees can choose relevant scenarios to practice their skills and abilities.
But unlike other roleplay solutions, Yoodli allows folks to create custom roleplay scenarios that fit their every need. Its Builder tool helps people design intuitive roleplays for employee onboarding that tackle key components of a company’s orientation program. Once they’ve created or selected a roleplay scenario, new employees will go back-and-forth with an AI-generated partner who responds and communicates just like a human would.
These AI partners — like the scenarios — are also totally customizable. New employees can practice interacting with different types of coworkers to get a more wide range of experiences.
Yoodli’s intelligent feedback can help new hires assimilate easier to their new roles.
But Yoodli’s benefits don’t end there. After the roleplay is over, new hires get an in-depth report that has personalized insights and metrics around their listening, delivery, and speaking patterns. Using those data points, Yoodli offers teams feedback and actionable tips they can use to improve their skills.
Plus, you can adjust Yoodli to fit your company’s methodology and needs. With enterprise-grade privacy, including SOC 2 Type 2, GDPR, and more, you can’t go wrong.
Learn how you can start designing roleplays for employee onboarding for free at https://yoodli.ai/ to better train your new hires.
Implementing Roleplays for Employee Onboarding into Your Training Programs
If it’s your first time using roleplaying as an enablement tool, don’t worry. Here are some tips and tricks to implementing roleplays for employee onboarding for your company’s orientation and training programs.
Making sure your roleplays are relevant to your company
First and foremost, the most important thing to keep in mind is making sure your employee onboarding roleplays are actually relevant to your company. It might sound obvious, but you don’t want to use roleplay scenarios that won’t ever come up down the line.
In fact, you could ask current employees what challenges they faced as new hires in their role to narrow down the most realistic, helpful scenarios to practice.
Employee onboarding roleplay best practices
When it comes to best practices, a good place to start is identifying core objectives so you can better understand how effective your employee onboarding roleplays are. For example, drafting some SMART goals can help you pinpoint objectives that are specific and measurable. Implementing other guidelines — like assigning roles to participants, setting expectations, and providing context — can help new employees stay on track.
Roleplays for employee onboarding should be part of a larger orientation or new hire training program, but for them to be effective, team leads need to ensure they’re setting up the newest employees for success.
Delivering constructive feedback post-roleplay
Part of a successful roleplay implementation, especially for new employees, is leveraging constructive feedback. Many AI roleplay tools incorporate instant feedback, for example. However, folks in charge of employee onboarding should plan to deliver meaningful (and constructive!) feedback to program participants.
Being able to pass along feedback in a constructive way can help correct mistakes, reinforce knowledge and skills, and encourage new employees to self reflect.
How to Measure the Effectiveness of Your Roleplays
Knowing how to assess and evaluate the ROI of roleplays can be tricky. It usually depends on your use cases and needs for roleplaying as well as your industry. Here are a few ways you can measure the effectiveness of your roleplays for employee onboarding. .
Get feedback from new hires
One of the easiest ways to judge how successful your roleplays were is to ask new hires. After they’ve completed your roleplay program, you can get feedback in the form of a 1:1 meeting or via an anonymous survey if you think newly hired employees might be hesitant to share feedback.
You can also send follow-up surveys down the line to the same new hires once they’ve been in their roles for a few months and ask if there’s anything they would change looking back.
Choose some key performance indicators (KPIs) to track
Key performance metrics (KPIs) also provide a pretty straightforward way to evaluate roleplay effectiveness. The only “catch” is that you need to ensure the metrics you choose are relevant.
For example, with sales onboarding training, you could track metrics like sales cycle lengths and win rates before and after trainees are onboarded to look for signs of improvement.
Tweak and adjust roleplays as needed
To make sure your employee onboarding roleplays are as effective as possible, have a goal to constantly refine and improve them. For example, based on new hire feedback, you might forego some scenarios that were less helpful for more common scenarios. This will help your team continuously improve and will make the employee onboarding program more valuable.
The Main Takeaway
Leveraging roleplays for employee onboarding can revolutionize the way your onboarding program functions. It helps new hires prepare for real-world workplace challenges while also highlighting company policies and expectations in a more engaging way that traditional onboarding materials. Plus, Yoodli can facilitate your implementation of these programs to offer at-scale training.
