TL;DR:
Loopio, a leading RFP response management platform trusted by 1,700+ companies, used Yoodli’s AI Tutor to roll out product demo certification across its entire go-to-market (GTM) organization. After revamping their demo workflow, Loopio’s 3-person enablement team needed a scalable way to bring every rep to the same level of expertise – fast. Yoodli’s AI Tutor combined learning and practice into a single interactive experience: reps absorbed new messaging and demo flows conversationally, then immediately applied that knowledge through built-in roleplay with real-time feedback. The result: 60 reps certified in ~20-minute sessions, certification attempts cut down by 67% (down from 3 attempts to 1), 60% first-attempt pass rate, 25-point improvement in demo readiness scores among reps who practiced twice or more, and 120 hours of live coaching time saved – all without adding enablement headcount.
About Loopio
Loopio is a Toronto-based response management platform that helps enterprises streamline the process of responding to RFPs, DDQs, and security questionnaires. Trusted by more than 1,700 companies worldwide, Loopio enables proposal, sales, and security teams to respond faster, improve response quality, and win more business.
Loopio’s enablement function is lean by design: a 3-person team responsible for all product content, marketing content, onboarding, and ongoing GTM learning.
The Challenge
Loopio had just revamped its entire demo workflow for all go-to-market teams. That meant every rep, from tenured sellers, account managers, and customer success managers to new hires, needed to quickly reach the same level of product expertise across new messaging, demo flows, and objection handling.
The problem was familiar to any enablement leader: traditional approaches separate learning from practice. Reps read a playbook or watch a recorded demo, then move to a roleplay to test what they’ve retained. Learning and application happen in different moments, and the gap between the two is where skills fall through.
For a 3-person team managing all content across onboarding, product training, and business-as-usual learning, the answer couldn’t be more live coaching. They needed a scalable, self-serve solution that could teach and test at the same time, adapt to each rep’s experience level, and give enablement visibility into where the team was struggling.
“We revamped our entire demo workflow for all of our go-to-market teams. We really needed a way to get everybody to the same level of expertise to be able to go through it from start to finish.” – Bety Garcia, Senior Enablement Program Manager, Loopio
The Solution: AI Tutor as the Foundation for Demo Certification
Loopio’s journey with the AI Tutor started with a specific inflection point. The team had originally run their Demo Re-certification Program as a standard roleplay. But when it came time to onboard new hires through the same material, Bety shifted to the AI Tutor, and the difference was clear enough that it became the default.
From there, the AI Tutor became Loopio’s go-to format for every major product feature launch that impacted the demo workflow: Automated Answers, Proposal Summary, Website Connectors, and the Loopio Copilot Agent. Each feature got its own Tutor, purpose-built to teach the value prop, walk through the demo flow, and pressure-test reps on objections – all in one session. What started as a single certification use case became a repeatable enablement playbook.
The formula: Short playbooks (1–2 pages) + recorded demo videos + AI Tutor, with the Tutor serving as the centerpiece where knowledge gets applied and tested.
How it works: Reps enter a Tutor session and navigate through 3 learning paths: the value proposition, the demo flow, and common objections. The Tutor teaches each concept conversationally, then immediately transitions into roleplay application within the same session. Reps get direct, contextual feedback as they go.
Critically, the experience adapts. Experienced reps can skip the instructional portion and jump straight to roleplay. New reps get the full guided experience. Each Tutor was built with structured evaluation criteria, goals broken into specific sections like “value and differentiation” and “tool in action”, so enablement could measure exactly where reps excelled and where they needed more work.
“What I liked about the Tutor is you’re doing learning and practice in tandem. The Tutor teaches them bit by bit, then they have a chance to roleplay at the same time and get direct feedback in that same conversation.” – Bety Garcia, Senior Enablement Program Manager, Loopio
Why AI Tutor Over Standard Roleplays
When Loopio first launched Yoodli with roleplays, the most common rep feedback was that conversations should feel more realistic. After switching to the AI Tutor for product training, the feedback flipped – reps started proactively messaging Bety and the Loopio enablement team that they loved the experience.
Key advantages of the AI Tutor for Loopio:
- Learning + practice in tandem: Reps don’t just test knowledge; they build it within the same session
- Built-in flexibility: Adapts to experience level, so senior reps aren’t slowed down and new reps aren’t lost
- Realism: Conversations feel like genuine coaching exchanges, not scripted Q&A
- Diagnostic power: Structured evaluation criteria lets enablement pinpoint exactly where reps struggle
“It’s the most realistic interaction you can build with AI right now. When you’re coaching someone one-on-one, that’s how conversations flow – you talk about it, then you say ‘what if I said this?’ and get feedback. That’s what the Tutor does.” – Bety Garcia, Senior Enablement Program Manager, Loopio
Impact
The data demonstrates strong engagement and meaningful skill development across Loopio’s GTM organization:
| Metric | Result |
|---|---|
| Reps certified | 75% of assigned GTM reps completed Tutor-based demo certification |
| Total AI Tutor sessions | ~275+ Tutor interactions completed across the team |
| Average score improvement | 60% first-attempt pass rate (up from ~40% with traditional roleplay) +25 points improvement in demo readiness scores among reps who practiced twice or more |
| Time to demo-readiness | 1 session (down from 3 attempts with previous approach) Attempts cut by 67% |
| Live coaching hours saved | 120 hours of enablement time freed up |
Beyond the numbers, Loopio used the AI Tutor’s evaluation criteria to identify specific skill gaps and shape future enablement initiatives. For example, after one certification cohort, the data showed the team had mastered the core platform demo but still needed refinement on AI-related messaging — a finding that directly informed the next round of training.
“We had specific messaging that we wanted the team to hit on around AI and the changes in the market. That was its own goal, so I could say: the team knows how to talk about the platform — the problem is we still need to refine messaging around this topic. That’s been incredibly helpful to guide the initiatives we’ve launched.” — Bety Garcia, Senior Enablement Program Manager, Loopio
About Yoodli
Yoodli is an experiential learning platform that helps individuals and teams practice real-world conversations, presentations, and professional interactions through customizable AI roleplays and AI Tutors. Whether preparing for high-stakes meetings, product demos, sales calls, or certifications, users get targeted, real-time feedback to build confidence and improve communication. The Seattle-based company is trusted by Fortune 100 companies, leading training providers, and educational institutions to deliver scalable, judgment-free coaching across sales, leadership, customer success, and more. Learn more at yoodli.ai.
Want to see what Yoodli and the AI Tutor can do for your team? Contact: sales@yoodli.ai | yoodli.ai
